Agile Program Manager - Digital

City/State:

Yonkers, New York

Grant Funded:

No

Department:

Value Delivery Office

Work Shift:

Day

Work Days:

MON-FRI

Scheduled Hours:

8:30 AM-5 PM

Scheduled Daily Hours:

7.5 HOURS

Pay Range:

$132,000.00-$165,000.00

Montefiore is ranked among the top hospitals nationally and regionally by U.S. News & World Report. For more than 100 years we have been innovating new treatments, procedures, and approaches to patient care, producing stellar outcomes and raising the bar for academic medical centers in the region and around the world. Our work to improve health outcomes in underserved communities is unparalleled in the United States. Our workforce is among the most diverse in the US: Montefiore associates speak 60+ languages

The SVO (Strategy & Value Office) team provides program and portfolio-level oversight to support effective planning, coordination, and delivery across complex IT initiatives. By working closely with product, technology, and business partners, SVO helps manage dependencies, optimize capacity, and ensure initiatives stay aligned with organizational goals.

The Agile Program Manager is responsible for managing dependencies and integrations across functions, teams, initiatives and potentially value streams. The Agile Program Manager leads and coordinates across multiple cross-functional delivery teams within a defined business or technology pillar. This role ensures strategic alignment, cross-team delivery coordination, and operational efficiency—focusing on value delivery, planning, and Agile governance.

Acting as a bridge between leadership and delivery teams, the Agile Program Manager works closely with Portfolio Manager, Product Owners, Scrum Masters, and stakeholders to manage dependencies, monitor program performance, and resolve risks and blockers that impede delivery outcomes.

Responsibilities:

• Lead Agile program planning, execution, and reporting across multiple IT cross-functional teams
• Monitor program and/or value stream, capacity, risks, and performance metrics to ensure successful delivery.  May also oversee budget for assigned programs.
• Facilitate communication between teams and proactively resolve cross-team impediments
• Track and report on key program metrics (e.g., OKRs, delivery milestones, value delivery)
• Champion Agile ways of working and continuous improvement across teams
• Support Agile ceremonies, retrospectives, and governance reporting
• Provide regular updates and escalations to senior leadership and stakeholders
• Conduct quarterly portfolio planning sessions connecting with other portfolios for cross-functional efforts 
• Collaborate with other Program Managers to manage interdependencies and shared resources
• Guide teams through Agile best practices without being framework-prescriptive

Skills:

• Agile program management and cross-team coordination
• Experience leading or establishing value streams
• Budget management/oversight
• Resource planning in Agile settings
• Risk and issue management at scale
• Facilitation and conflict resolution across delivery teams
• Agile metrics and value-driven performance tracking
• Communication and reporting to senior stakeholders
• Enterprise architecture and technical delivery awareness
• Demand management and capacity balancing
• Change management and continuous improvement leadership
• Collaboration with Product, Technology, and Business teams
• Ability to think end-end and understand the big picture
• Influence at various levels of the organizational hierarchy

Minimum Qualifications:

• Bachelor’s degree in Business, Computer Science, Engineering, or related field, or comparable experience
• 5+ years of experience managing programs in Agile delivery environments
• Strong knowledge of Agile and waterfall principles, delivery methods, and metrics
• Experience in highly regulated, large enterprise settings with matrixed teams and complex dependencies
• Proven track record of managing cross-functional initiatives with senior visibility
• Experience with Strategic Portfolio Management tools (ServiceNow)
• Familiarity with Agile tools (e.g., Jira)

Preferred Qualifications:

• Experience in healthcare, finance, or other regulated industries
• Experience with value stream mapping and optimization
• Experience with Lean Portfolio Management (LPM) or Scaled Agile Framework (SAFe)
• PMP, PgMP, or Agile certifications (e.g., CSP-SM, PMI-ACP, ICP-APM)
• Lean Six Sigma (Green/Black Belt)
• Exposure to both product-based and project-based funding models
• Experience navigating transitions from traditional project delivery methods to Agile, with strong change management and interpersonal skills
• Managing digital products and initiatives

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Montefiore Health System, Inc. is an equal employment opportunity employer. Montefiore Health System, Inc. will recruit, hire, train, transfer, promote, layoff and discharge associates in all job classifications without regard to their race, color, religion, creed, national origin, alienage or citizenship status, age, gender, actual or presumed disability, history of disability, sexual orientation, gender identity, gender expression, genetic predisposition or carrier status, pregnancy, military status, marital status, or partnership status, or any other characteristic protected by law.