Job Description:
DXC is a leading global provider of products, technologies, solutions and services to consumers and business. The company's offerings span IT infrastructure, global services, imaging and printing. We invent, engineer and deliver technology solutions that drive business value, create social value and improve the lives of our customers.
The Agile Project Resource is a permanent, strategic role responsible for providing ongoing network architecture oversight, defining and maintaining the network technology roadmap, leading technical governance, and acting as the primary technical liaison between our customer and DXC.
This role ensures long‑term stability, resilience, and evolution of our customers network environment, supporting business growth, security, and Agile delivery through sustained ownership and continuous improvement.
Key Outcomes (What Success Looks Like)
- A clear, continuously maintained network strategy and roadmap aligned to the customers business objectives
- Strong technical governance embedded into delivery and operations
- A trusted, effective long‑term partnership with DXC for network services and strategy
- Reduced operational risk through proactive design, lifecycle, and escalation management
- Consistent enablement of Agile delivery teams through early engagement and dependency management
- High confidence from senior stakeholders in network capability, cost control, and resilience
Primary Responsibilities
Network Architecture & Strategy
- Own and continuously evolve the enterprise network architecture, including LAN, WLAN, WAN/SD‑WAN, cloud networking, data centre connectivity, remote access, and network security components
- Define, maintain, and govern network reference architectures, standards, and design patterns
- Develop and maintain a rolling 12–24 month network roadmap, refreshed quarterly
- Provide expert recommendations on technology selection, modernisation, and decommissioning
- Ensure designs align with security, compliance, resilience, and availability requirements
Technical Governance
- Establish and lead network technical governance frameworks, including standards, guardrails, and architecture decision records
- Participate in or chair Architecture Review Boards and network design approvals
- Ensure compliance with approved architectures and manage exceptions and waivers
- Drive firmware, hardware, and platform lifecycle management
- Oversee capacity planning and performance optimisation
Vendor & Service Provider Management (DXC)
- Act as the primary and enduring technical liaison between customer and DXC
- Lead network strategy alignment, solution design reviews, and roadmap coordination with DXC
- Own and manage technical escalations, including major incidents and systemic issues
- Ensure clear accountability for service delivery, SLAs, and continuous improvement
- Translate customer business needs into actionable technical outcomes for DXC
Agile Delivery Enablement
- Work closely with Agile delivery teams to identify and manage network dependencies
- Contribute to epics, features, and stories related to network initiatives
- Ensure network changes are planned, tested, and deployed safely within Agile cadences
- Support squads with architectural guidance to reduce rework and delivery risk
Operational Excellence & Continuous Improvement
- Drive problem management to eliminate recurring incidents
- Maintain accurate network documentation, diagrams, CMDB entries, and runbooks
- Implement and promote automation and standardisation where appropriate
- Produce regular health, risk, and performance reporting for senior stakeholders
- Champion continuous improvement across network operations and governance
Key Relationships
- Internal: CIO, Infrastructure & Network teams, Architecture, Cyber Security, Cloud & Platforms, Service Delivery, PMO, Product Owners
- External: DXC architects and service teams, telecommunications providers, hardware and software vendors
Decision Authority
- Approve or recommend network designs and standards within agreed governance
- Recommend strategic investments, vendor solutions, and architectural changes
- Lead and direct technical escalation paths with DXC
Skills & Experience Required
- 8+ years’ experience in enterprise network engineering and/or architecture
- Proven experience in managed service provider governance and vendor escalation
- Strong expertise in routing, switching, SD‑WAN, wireless, network security, and cloud networking
- Experience operating in Agile delivery environments
- Strong communication skills with the ability to engage technical and non‑technical stakeholders
- Demonstrated ability to provide long‑term ownership of complex technical domains
Desirable
- Industry certifications (e.g. CCNP/CCIE, cloud networking certifications)
- Experience with Zero Trust or SASE architectures
- Exposure to network automation and infrastructure‑as‑code
Performance Measures
- Network availability, resilience, and incident trends
- Roadmap delivery and lifecycle compliance
- Reduction in recurring incidents and technical debt
- Stakeholder satisfaction (internal and DXC)
- Governance adherence and audit outcomes
- Cost optimisation and value delivery
Trust, Transform & Thrive with a company whose mission is to lead clients on their digital transformation journeys, DXC Technology will be recognized globally as a force multiplier, enabling clients to seize the opportunities presented by today's rapidly changing technologies.
If you are a self-starter with a strong customer focus and a results-oriented approach complimented by your strong verbal and written communication skills, we would like to hear from you.
At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive.
At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive.
Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here.
