As one of the leading writers of Federal Crop Insurance, AgriSompo North America combines industry experience, resources, capital and talent to deliver both traditional and innovative crop insurance and productivity tools to farmers, ranchers, insurers and agribusinesses in the United States. Our organization operates within a culture rooted in ethics, integrity and a belief that accountability, collaboration and agility are crucial to long-term success.
AgriSompo North America is a part of AgriSompo, Sompo International’s global agriculture platform. This platform is an integrated underwriting, technology and distribution platform delivering innovate insurance and reinsurance solutions to agriculture partners worldwide. Sompo International, AgriSompo’s parent company, is a global organization driven by its core values, a carrier that holds promise, trust and the commitment to protect. Through operating subsidiaries, Sompo International writes agriculture, casualty and other specialty, professional lines, property, marine/energy and aviation lines of insurance and catastrophe, property, casualty, professional lines and specialty lines of reinsurance.
As a leading provider of crop insurance and other agricultural risk management tools, we recognize that our success is derived directly from those whose contributions matter most: our people. AgriSompo North America has major offices in Lenexa, Kansas and Des Moines, Iowa as well as regional offices around the country. A shared commitment to integrity, accountability, collaboration and agility define our culture, and we strive to create exceptional value for our clients and shareholders and maintain AgriSompo North America as a desirable place to work.
Job Description
Are you looking for your next opportunity?
Sompo has a unique opportunity for a Crop Insurance Underwriter to support our Multi-Peril Crop Insurance (MPCI) Underwriter group.
Location: This position will be based within a reasonable traveling distance to our Fresno, California office to allow for attendance at monthly team meetings. Remote candidates may be considered. We strive for collaboration which is why we offer a work environment where our employees thrive and develop long lasting careers.
Our business, your impact, our opportunity:
What you’ll be doing:
- Provide exceptional customer service.
- Assess applications, production and acreage reports, and other documentation for acceptance or further research.
- Obtain documentation from agents and follow up with further clarification if needed.
- Meet agent deadlines established by Risk Management Agency (RMA) policy and procedure.
- Data entry including policy information, production data, acreage report data, etc. and updates records. Confirms accuracy of information.
- Evaluate existing coverage amounts to determine benefit amounts.
- Contact agents to clarify and correct any inconsistent information.
- Maintain effective, professional, and productive agent relationships.
- Answer calls and emails from agents and research agent questions.
- Attend training classes to further education and knowledge within the crop insurance industry.
- Confirm and verify policy forms in accordance with RMA guidelines and approve acceptance.
- Interpret FCIC policies.
- Submit and process RMA exceptions.
- Work Policy Acceptance and Storage System (PASS) Errors and help train other Underwriters how to access and work errors.
- Excellent customer service skills with ability to keep customers as the top priority.
- Analytical and problem-solving skills.
- Excellent attention to detail.
- Conduct policy Reviews including but not limited to, applications, production, acreage, and quality assurance.
- Process Written Agreements.
- Ability to work independently or as part of a team.
- Ability to perform work without direct supervision.
- Other duties as necessary
What you’ll bring:
- Knowledge of or the ability to learn MPCI program and the applicable underwriting rules and procedures.
- Ability to learn and understand what information is needed to process insurance policies, FCIC rules and regulations, policy provision, etc.
- Ability to understand printed policy information, such as manuals, handbooks, and actuarial documents and to apply information to work tasks.
- Basic keyboarding skills, ten-key skills, and the ability to enter information rapidly and accurately into the computer.
- Ability to comprehend agents’ questions and concerns over the telephone and to provide correct, courteous answers.
- Ability to organize and prioritize multiple tasks.
- Ability to effectively communicate and maintain business relationships with company personnel, outside resources and customers.
- Ability to learn and apply company terminology, processes, and systems.
- Ability to learn and develop skills in the use of department equipment.
- Ability to perform basic and complex mathematical calculations.
- Ability to remain calm and professional.
- Ability to work well with people in a team environment.
- Ability to work from oral and written communications.
- Ability to maintain confidentiality.
- Ability to assist in other work-related areas as required. As well as duties listed above, individuals in this role will be reviewed and coached on:
- Performance (Research, Availability, Timeliness, Attitude)
- Initiative/Adaptability (Willingness to take on more, roll with the changes, Change/Adapt to new people, groups, management, systems, etc.
- Ability to travel for monthly and quarterly meetings as needed.
Knowledge, Skills, and Abilities
Required - High school diploma or equivalent, or equivalent combination of education and experience.
Physical Requirements & Work Conditions
- Ability to lift/push/pull up to 50 lbs. occasionally; including ladders, bushels, ramps for off road vehicles.
- Ability to walk in agricultural fields, up to 3 miles.
- Ability to climb agricultural storage bins, up to 75 feet.
- Ability to climb, crawl, stoop, kneel and balance.
- Ability to climb ladders and perform work at significant heights.
- Ability to perform work in confined spaces.
- Ability to work outside in extreme weather conditions.
- Ability to work in an environment with high dust levels around grain and other bulk products.
- Ability to meet requirement of and utilize all applicable PPE, when applicable.
- Ability to work extended hours, weekend, holidays and/or as needed.
- Uses peripheral vision and depth perception for tasks being performed.
- Required – Experience in crop insurance.
- Preferred – 2-5 years related experience
Physical Requirements & Work Conditions
Sedentary work. Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time.
Ability to stand or sit constantly/continuously.
Hearing. Perceiving the nature of sounds at normal speaking levels with or without correction. Ability to receive detailed information through oral communication, and to make the discriminations in sound.
The employee is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading; visual inspection involving small defects, small parts, and/or operation of machines (including inspection); using measurement devices; and/or assembly or fabrication parts at distances close to the eyes.
Environmental Conditions
The work environment described is intended to represent the typical conditions an employee may encounter while performing the essential functions of this role. The physical environment requires work in both indoor and outdoor settings, including exposure to varying weather conditions such as heat, cold, humidity, and dryness. Use of personal protective equipment is frequently required.
This role also involves up to 50% travel, primarily within a two-hour driving distance from the assigned home office. Occasional out-of-town travel may be necessary for trainings and meetings.
Actual compensation for this role will depend on several factors including the cost of living associated with your work location, your qualifications, skills, competencies, and relevant experience.
At Sompo, we recognize that the talent, skills, and commitment of our employees drive our success. This is why we offer competitive, high-quality compensation and benefit programs to eligible employees.
Salary Range: $55,000 - $75,000. Actual compensation for this role will depend on several factors including the cost of living associated with your work location, your qualifications, skills, competencies, and relevant experience.
At Sompo, we recognize that the talent, skills, and commitment of our employees drive our success. This is why we offer competitive, high-quality compensation and benefit programs to eligible employees.
Our compensation program is built on a foundation that promotes a pay-for-performance culture, resulting in higher incentive awards, on average, when the Company does well and lower incentive awards when the Company underperforms. The total compensation opportunity for all regular, full-time employees is a combination of base salary and incentives that gets adjusted upfront based on overall Company performance with final awards based on individual performance.
We continuously evaluate and update our benefit programs to ensure that our plans remain competitive and meet the needs of our employees and their dependents. Below is a summary of our current comprehensive U.S. benefit programs:
- Two medical plans to choose from, including a Traditional PPO & a Consumer Driven Health Plan with a Health Savings account providing a competitive employer contribution
- Pharmacy benefits with mail order options
- Dental benefits including orthodontia benefits for adults and children
- Vision benefits
- Health Care & Dependent Care Flexible Spending Accounts
- Company-paid Life & AD&D benefits, including the option to purchase Supplemental life coverage for employee, spouse & children
- Company-paid Disability benefits with very competitive salary continuation payments
- 401(k) Retirement Savings Plan with competitive employer contributions
- Competitive paid-time-off programs, including company-paid holidays
- Competitive Parental Leave Benefits & Adoption Assistance program
- Employee Assistance Program
- Tax-Free Commuter Benefit
- Tuition Reimbursement & Professional Qualification benefits
Who we are and what we stand for:
At Sompo, our shared purpose is to create meaningful value for clients, communities, and each other. We strive to foster a workplace where everyone feels respected, included, and empowered to excel. As a global organization, we embrace diversity and champion equal opportunity. Guided by our core values—Accountability, Agility, Collaboration, Development, and Integrity—we build trust and support one another to achieve our goals worldwide. Life at Sompo page
Our values come to life in how we hire and grow talent. Employment decisions are based on qualifications, merit, and organizational need, and we strive to ensure equitable access to opportunities so everyone can do their best work. If you need an accommodation for any part of the application process, please contact the recruiter in charge.
