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New York, NY, USA, United States of America
Remote only
Who We Are
At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.
The Role
AI Tool Strategy
Help define criteria for selecting new tools to onboard into the AI Garage Lab
Help define the right tools for the right personas at Kyndryl
Community Support & Engagement
Support Community Managers in building and maintaining networks of AI champions and users.
Assist with planning and execution of enablement sessions, hackathons, and showcases.
Coordinate communications, logistics, and follow-ups to drive engagement across stakeholder communities.
Training & Enablement Delivery
Support rollout of training programs, including scheduling sessions and preparing materials.
Contribute to development of enablement content such as guides, demos, and quick reference materials.
Facilitate select sessions (e.g., office hours, walkthroughs) under guidance from senior team members.
AI@Work Program Execution (Immediate Focus)
Co-lead weekly AI learning sessions including content preparation, demos, and Q&A.
Maintain AI@Work knowledge hub with session replays, guides, and FAQs.
Monitor and respond to community questions via channels such as Viva Engage, ensuring timely follow-up.
Metrics, Data & Operations Support
Manage AI tool usage data sets including collection, cleaning, and weekly refresh.
Track adoption and engagement metrics and support reporting for leadership.
Coordinate with IT, Security, and Admin teams on licensing, access, and issue resolution.
Advanced Enablement & Scale (Longer-Term)
Support development of AI enablement playbooks and repeatable learning assets.
Guide advanced users to appropriate tools, environments, and governance guardrails under leadership direction.
Help scale knowledge and best practices across the organization.
Your Future at Kyndryl
Every position at Kyndryl offers a way forward to grow your career, from Junior Administrator to Architect. We have training and upskilling programs that you find anywhere else, including hands-on experience, learning opportunities, and the change to certify in all four major platforms. One of the benefits of Kyndryl is that we work with customers in a variety of industries, from banking to retail. Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your opportunity here.
Kyndryl currently does not require employees to be fully vaccinated against COVID-19, however, if you are hired to work at a client, customer, or partner location, you may be required to show proof of vaccination to align with their respective COVID-19 vaccination policies. Those who believe they are eligible may apply for a medical or religious accommodation prior to the start of employment.
Who You Are
Who You Are
Job Qualifications
1–3 years experience in enablement, communications, program coordination, or related roles.
Exposure to AI productivity tools such as Microsoft 365 Copilot preferred.
Strong organizational, coordination, and communication skills.
Ability to work collaboratively with senior stakeholders and across cross-functional teams.
Bachelor’s degree in Communications, Business, Learning & Development, or related field (or equivalent experience).
Familiarity with Microsoft 365, Teams, SharePoint, or Power Platform.
Experience supporting internal training sessions, communications, or events.
Basic understanding of AI tools, digital adoption, or change enablement concepts.
Interest in AI, emerging technologies, and workplace productivity.
The compensation range for the position in the U.S. is -
$100,080 to $190,080 based on a full-time schedule.
Your actual compensation may vary depending on your geography, job-related skills and experience. For part time roles, the compensation will be adjusted appropriately. The pay or salary range will not be below any applicable state, city or local minimum wage requirement.
There is a different applicable compensation range for the following work locations:
California (San Francisco Bay Area):$120,120to$228,000
California (All Other):$110,040to$209,040
Colorado: $100,080to$190,080
Massachusetts$100,080to$209,040
New York City: $120,120to$228,000
Washington: $110,040to$209,040
Washington DC:$110,040to$209,040
This position will be eligible for Kyndryl’s discretionary annual bonus program, based on performance and subject to the terms of Kyndryl’s applicable plans. You may also receive a comprehensive benefits package which includes medical and dental coverage, disability, retirement benefits, paid leave, and paid time off. Note: If this is a sales commission eligible role, you will be eligible to participate in a sales commission plan in lieu of the annual discretionary bonus program.
Applications will be accepted on a rolling basis.
Being You
Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way.
What You Can Expect
With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed.
Get Referred!
If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address.