Build the next generation of AI systems powering one of Europe's most innovative banking networks.
The agentic systems you build in Istanbul will support ING's international operations across multiple countries and business domains. These are not proof-of-concepts or experimental playgrounds — they are production-grade AI systems designed to operate at scale within the infrastructure of a global financial institution.
As an Agentic AI Engineer within ING Hubs Türkiye's Analytics Engineering Center of Excellence, you'll work at the intersection of cutting-edge AI, distributed systems, software engineering, and financial services. You'll design, build, and scale intelligent agent ecosystems that help ING become increasingly data-driven and AI-powered.
Role Summary
As an Agentic AI Engineer, you will specialize in the engineering and development of agentic solutions — AI systems that leverage autonomous and collaborative agents to solve complex business challenges.
Your primary focus will be designing, building, deploying, and operating distributed agentic architectures using modern AI frameworks, cloud-native technologies, and production software engineering practices.
You will work closely with data scientists, data analysts, engineers, and product teams to bring innovative AI capabilities from concept to production while helping establish the engineering foundations of ING's growing agentic AI ecosystem.
Work Model
At ING Hubs Turkiye, flexibility is more than a benefit — it's part of how we work.
Our hybrid way of working is designed to balance collaboration, innovation, and personal flexibility. Team members typically come together at our Vadistanbul office for two days per week during three weeks of the month, while one week each month is fully remote.
We also offer additional flexibility during the summer period, with remote working opportunities throughout August, allowing colleagues to spend more time where they feel most productive while staying connected to their teams.
As part of a globally distributed organization, you'll collaborate with colleagues across multiple ING locations while contributing to solutions that create impact across the bank.
About the Team
The Analytics Engineering Center of Excellence team, with more than 100 colleagues and growing, plays a key role in helping ING become increasingly data-driven.
Our mission is to deliver scalable, impactful analytics and AI solutions that create measurable business value. We foster a collaborative and innovative engineering culture where experimentation, ownership, learning, and continuous improvement are encouraged.
You will join a multidisciplinary environment where software engineers, data scientists, analytics engineers, and product professionals work together to solve complex challenges using modern AI technologies.
About You
We hire smart people like you for your potential. Our biggest expectation is that you'll stay curious. Keep learning. Take on responsibility. In return, we'll back you to develop into an even more awesome version of yourself.
What You Bring
Production Engineering Mindset
We are looking for engineers who have successfully delivered AI solutions into production environments.
You have shipped AI-powered services, RAG systems, agent-based architectures or LLM-powered applications, managed operational challenges, monitored performance, handled incidents, and continuously improved production systems. We are building mission-critical solutions for a global bank and value engineers who understand the realities of operating software in production.
LLM Observability & Evaluation
You understand that LLM quality is an engineering challenge, not an afterthought.
Experience with observability and evaluation tooling such as Langfuse, Phoenix Arize, LangSmith or Ragas is highly valued. Familiarity with evaluation metrics such as faithfulness, relevance, accuracy and context precision is a strong advantage.
Roles and Responsibilities
Multi-Agent Engineering Responsibilities
You will contribute to:
These systems must operate reliably under real-world banking workloads and evolving business requirements.
AI Safety & Responsible AI
Given the nature of financial services, responsible AI engineering is essential.
You will help maintain secure, reliable and governed AI systems by contributing to areas such as:
This is an opportunity to help shape how agentic AI operates in a regulated banking environment.
Nice to Have
Equal Opportunity
Don't meet every single requirement? Don't let that hold you back. Studies show many talented professionals hesitate to apply unless they meet every qualification. If you're excited about this role and believe you can make a meaningful impact, we'd love to hear from you.
What We Offer at ING Hubs Turkiye
At ING Hubs Turkiye, we believe that your work should be fulfilling in every way. We pay attention to even the smallest details to ensure that your experience is rewarding. Here's what you can expect when you join our organization:
Be Yourself, Be an ING'er
How to Apply
Click the button on our career site and submit your application through Workday.
About ING
With 65,000 employees and operations in approximately 40 countries, there is no shortage of opportunities for people with initiative who want to help people take a step ahead in life and in business.
Do you want to work at the cutting edge of what's possible and at the same time ensure you work with integrity and hold the customer's interests at heart? Do you want to be surrounded by progressive, inspiring, diverse and supportive colleagues?
Then there is no better place to invest your talents than at ING.
Join us. Apply today.
About ING Hubs
Following ING's strategic ambition to deliver a superior experience to its customers worldwide, the hubs network contributes to fostering efficiency and digitalization across ING. Providing concentrated expertise along with scalable and sustainable solutions, the hubs focus on straight-through processing, delivering automated services like software development, data management and retail operations.
Present in Poland, Romania, Slovakia, the Philippines, Türkiye and Spain, ING Hubs employ more than 13,000 professionals in domains such as software development, data management, operations and non-financial risk.
Discover ING Hubs Türkiye
ING Hubs Türkiye is looking for talents to join an international network of professionals. Building on an existing framework and shared mission, our up-and-coming team will bring its unique personality and skills set to provide borderless services with bank-wide capabilities.
We value strong work ethics, knowledge sharing and flexibility in our way of working, it is both our promise to you and what we look for in new colleagues.
Let's meet!
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Istanbul (VADI ISTANBUL PARK), Türkiye
Hybrid
