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Atlanta, Georgia, United States
Hybrid
At Finastra, we’re a global leader in financial services software, dedicated to expanding access to financial services and shaping what’s next for the industry. Our technology powers mission‑critical solutions across Lending, Payments and Universal Banking, supporting over 7,000 customers, including 80% of the world’s top 50 banks, in more than 110 countries.
What will you contribute?
As part of Finastra’s AI COE, we are seeking for an Engineering Lead to oversee engineering teams and to successfully embed AI capabilities into customer service products
Responsibilities & Deliverables:
Your deliverables as an Engineering Lead will include, but are not limited to, the following:
Hire, lead and manage a cross-functional engineering team including front-end, back-end, and DevOps specialists
Partner closely with the Customer Service Product Owner to translate product vision and requirements into technical solutions
Oversee design, development, and deployment of a customer facing front end application that uses AI features from established platforms.
Establish engineering standards, best practices, and quality benchmarks for the development team
Ensure technical excellence across all aspects of development including code quality, testing, and documentation
Manage sprint execution, technical planning, and resource allocation across the engineering team
Foster collaboration and knowledge sharing across front-end, back-end, AI, and DevOps disciplines
Remove technical blockers and resolve dependencies that impact team productivity and delivery
Monitor system performance, reliability, and scalability, implementing improvements as needed
Mentor and develop engineering talent, providing technical guidance and career development service
Ensure engineering solutions meet security, compliance, and governance requirements
Collaborate with architecture and infrastructure teams to leverage shared platforms and services
Drive continuous improvement in engineering processes, tools, and team capabilities
Manage technical debt and balance feature delivery with platform stability and maintainability
Required Skills & Experience:
Understanding of customer service and service domains
Proven track record of delivering front end applications
Deep understanding of full-stack development including front-end, back-end, and infrastructure
Experience in delivering cloud native applications
Expertise in modern software development methodologies including agile and lean practices
Demonstrated ability to partner effectively with product owners and translate requirements into technical solutions
Experience leading teams through the complete software development lifecycle
Strong technical skills with hands-on experience in software architecture and design
Excellent communication skills with ability to explain technical concepts to non-technical stakeholders
Track record of building high-performing, collaborative engineering teams
Strong problem-solving abilities with focus on pragmatic, scalable solutions
Understanding of software quality practices including testing, code reviews, and technical documentation
We are proud to offer a range of incentives to our employees worldwide. These benefits are available to everyone, regardless of grade, and reflect the values we stand for:
Flexibility: Enjoy unlimited vacation, subject to local regulations and business priorities. Benefit from hybrid working arrangements and inclusive policies such as paid time off for voting, bereavement, and sick leave.
Well‑being: Access confidential one‑to‑one support through our Employee Assistance Program, connect with our network of Wellbeing Champions and Gather Groups, and take part in monthly events and initiatives designed to help you thrive—inside and outside of work.
Health & Financial Security: Medical, life and disability insurance, retirement plans, lifestyle, and other benefits.*
Sustainability: Paid time off for volunteering and donation‑matching opportunities to support causes that matter to you.
Inclusion: Get involved in our inclusion communities, such as Count Me In, Culture@Finastra, Proud@Finastra, Disabilities@Finastra, and Women@Finastra—open to everyone who wants to participate and contribute.
Career Development: Access online learning and accredited courses through our Skills & Career Navigator tool.
Recognition: Take part in our global recognition program, Finastra Celebrates, and share your voice through regular employee surveys that help shape our culture and ways of working.
*Specific benefits may vary by location.
At Finastra, each individual is unique—bringing their own ideas, perspectives, cultural backgrounds, and experiences. We learn from one another, value what makes us different, and create an environment where everyone feels included, supported, and able to be their authentic selves.
Be unique. Be exceptional. Help us make a difference at Finastra.
Applicants for this position need to be located in posted location or their immediate surrounding areas. Due to the requirements of this position, this job posting is not available for, and Finastra will not be considering any applicants who currently reside in New York City or California.