AI Transformation Consultant

Calling all innovators – find your future at Fiserv.

We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Job Title

AI Transformation Consultant

About your role:

As a AI Transformation Consultant you will lead the end to end design, implementation, and adoption of artificial intelligence solutions that drive measurable business outcomes. This role partners closely with business leaders, product teams, and technical experts to identify high value AI use cases, translate business needs into scalable AI capabilities, and ensure successful deployment across the organization. You will serve as a critical bridge between strategy and execution—enabling change adoption, governance, and ethical use of AI while ensuring alignment with enterprise systems, regulatory requirements, and performance objectives. In addition you will analyze complex data sets, assess business problems, and derive actionable, data‑driven insights

What you will do:

AI Strategy & Use Case Development

-Partner with clients and internal stakeholders to understand business objectives and identify high impact AI use cases.

-Define AI roadmaps and transformation strategies aligned to organizational priorities and long term value creation.

AI Solution Design & Implementation 

-Lead the design, development, and deployment of AI and machine learning solutions across business and technology platforms

-Ensure seamless integration of AI solutions with existing systems, data pipelines, and operational processes.

Data Analysis & Model Development

-Assess data readiness, quality, and governance to support AI initiatives.

-Design and guide the development of AI/ML models tailored to specific business challenges and operational workflows.

Stakeholder & Change Management

-Act as a trusted advisor and liaison between technical teams and non technical stakeholders.

-Translate complex AI concepts into clear, actionable insights and business recommendations for executive and operational audiences.

Training, Adoption & Enablement

-Support organizational readiness by delivering training, best practices, and enablement sessions on AI tools and capabilities.

-Drive adoption by embedding AI solutions into day to day workflows and decision making processes.

Performance, Governance & Ethics  

-Monitor AI system performance, accuracy, and business impact post implementation.

-Ensure AI solutions comply with ethical standards, regulatory requirements, data privacy policies, and internal governance frameworks.

Experience you will need to have:

• 10+ years of experience in artificial intelligence, machine learning, data analytics, software development, or related technical disciplines.
• 8+ years of experience in machine learning, natural language processing, data analytics, and AI platforms.
• 8+ years of experience working with structured and unstructured data, model lifecycle management, and enterprise data ecosystems.
• Bachelor’s degree in Computer Science, Data Science, Artificial Intelligence, Machine Learning, or a related field; or equivalent work experience.

Experience that would be great to have:

• Prior experience within the payments, financial services, or regulated industry environment strongly preferred.

Important information about this role:

• This role is on-site Monday through Friday. Fiserv considers in-person collaboration to be an essential part of this role as in-person office experiences help you with your overall onboarding experience and leads to stronger productivity.
• You must currently possess valid and unrestricted U.S. work authorization to be considered for this role. Individuals with temporary visas including, but not limited to, F-1 (OPT, CPT, STEM), H-1B, H-2, or TN, or any candidate requiring sponsorship, now or in the future, will not be considered for this role.
• This is a full-time, direct-hire position, and no contract options for unsolicited agency submissions will be considered.
• All offers of employment are contingent on standard background checks. Fiserv and certain of its affiliated companies are federal, state, and/or local government contractors. Should this position support a Federal Government contract, now or in the future, the successful candidate will be subject to a background check conducted by the U.S. Government to determine eligibility and suitability for federal contract employment for public trust or sensitive positions. Positions that support state and/or local contracts also may require additional background checks to determine eligibility and suitability.

#LI-MK1

This role is not eligible to be performed in Colorado, California, District of Columbia, Hawaii, Illinois, Massachusetts, Maryland, Minnesota, New Jersey, New York, Nevada, Rhode Island, Vermont, Virginia, Maine or Washington.

It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran.

Please note that salary ranges provided for this role on external job boards are salary estimates made by outside parties and may not be accurate.

Thank you for considering employment with Fiserv.  Please:

• Apply using your legal name
• Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

Our commitment to Equal Opportunity:

Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law. 

If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process, please contact AskHR.US@fiserv.com. Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiserv’s Disability Accommodation Policy for additional information.

Note to agencies:

Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.

Warning about fake job posts:

Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.