Who We Are

Join a team that puts its People First! As member of First American's family of companies, Mortgage Solutions provides lenders with solutions to originate, close and service quality loans. Since 1889, First American (NYSE: FAF) has held an unwavering belief in its people. They are passionate about what they do, and we are equally passionate about fostering an environment where all feel welcome, supported, and empowered to be innovative and reach their full potential. Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For® list for eleven consecutive years. We have also earned awards as a best place to work for women, diversity and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists. First American will always strive to be a great place to work, for all. For more information, please visit www.careers.firstam.com.

What We Do

The intern will work in a program designed to help college students gain experience and develop the technology, professional and interpersonal skills to use throughout their career. First American Interns work in a corporate environment within the Financial/Title Industry—balanced with intern-specific activities, executive level presentations and networking opportunities—while under the close supervision and guidance of a manager and/or mentor. Undergraduate students are assigned significant work assignments to support a specific business function within Marketing, Human Resources, IT, Accounting and Finance.

What You’ll Do

• Create, manage, and support custom GPTs and other AI-powered tools to enhance operational efficiency and drive business initiatives
• Partner cross-functionally with Operations, Sales, Finance, and Technology teams to identify AI opportunities and support implementation efforts
• Document AI initiatives, including use cases, requirements, and outcomes, ensuring clear communication across stakeholders
• Define and track measurable business value for AI initiatives, including performance metrics and ROI
• Develop clear and concise summaries and updates on AI initiatives for internal stakeholders and leadership
• Support the development, definition, and ongoing maintenance of the Lender Division AI engagement strategy
• Communicate AI strategy, progress, and outcomes effectively across teams to ensure alignment and adoption
• Stay informed on emerging AI trends, tools, and best practices to continuously improve internal capabilities

What You’ll Bring

• Currently pursuing a degree in Business, Computer Science, Data Science, or a related field
• Strong interest in artificial intelligence, product management, and business strategy
• Excellent written and verbal communication skills
• Ability to manage multiple projects and work collaboratively across teams
• Analytical mindset with attention to detail and problem-solving skills
• Familiarity with AI tools (e.g., GPT-based platforms)
• An interest and willingness to learn about the Mortgage, Real Estate, Financial, Title Insurance or related industries.
• The ability to solve problems, be detailed oriented and be conscientious about all work completed.
• An ingrained concern for the customer and representing our Company in the best professional manner as possible.
• The potential to excel in the following competencies: Communication, Customer Focus, Ethics & Integrity, Teamwork & Adaptability, Productivity & Initiative.
• Outstanding interpersonal skills.

Salary Range: $24.00 - $28.00/hour

 

This hiring range is a reasonable estimate of the base pay range for this position at the time of posting. Pay is based on a number of factors which may include job-related knowledge, skills, experience, business requirements and geographic location.

 

First American will consider for employment all qualified applicants, including those with arrest or conviction records, in a manner consistent with the requirements of applicable state and local laws (e.g., the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act).

First American intends to conduct a review of an applicant’s criminal history in connection with a conditional offer. First American reasonably believes that a criminal history may have a direct, adverse and negative relationship with the following material job duties for this position potentially resulting in the withdrawal of the conditional offer of employment: handling of confidential, proprietary or trade secret information belonging to First American or its customers, administrating or facilitating financial transactions, and the ability to meet customer-imposed criminal history requirements.

What We Offer

By choice, we don’t simply accept individuality – we embrace it, we support it, and we thrive on it! Our People First culture is inclusive for all employees - not just because it's the right thing to do, but because it's the key to our success. We are proud to foster an authentic and inclusive workplace For All. You are free and encouraged to bring your entire, unique self to work. First American is an equal opportunity employer in every sense of the term.

Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan.