Pivotal is the leader in the emerging market of electric Vertical Takeoff and Landing (eVTOL) aircraft. We design, develop, and manufacture light eVTOL aircraft and are renowned for the BlackFly aircraft the world's first light eVTOL to fly manned missions and enter the consumer market.
Efficient, compact, and simple, Pivotal aircraft are designed for a wide range of consumer, public service, and defense applications. Our distinctive tilt-aircraft architecture and scalable platform have been flying for over 10 years. Last year we announced our next-generation aircraft, the Helix, which is rapidly progressing toward general release and scalable production in 2026.
Mobility is one of the most highly-valued areas of modern technology investments. This is the right company, in the right space, the right strategy, at the right time. If you are ready for adventure, we invite you to join our amazing team and grow with us.
Responsibilities
- Perform scheduled and unscheduled maintenance, inspections, troubleshooting, and repairs on Pivotal aircraft and products including structural repairs and components and/or parts replacements.
- Conduct functional tests, system checks, and post-maintenance verifications to ensure continued airworthiness and compliance with Pivotal engineering requirements and applicable regulatory standards.
- Use diagnostic tools, including mechanical, electrical, and software-based systems, to troubleshoot system faults.
- Travel to events, demos, and customer locations as needed to provide on-site maintenance support, field repairs, and mission-critical technical response.
- Provide remote technical support for customer- performed maintenance, including video calls, guided troubleshooting, and real-time repair validation.
- Accurately document maintenance actions, findings, customer interactions, and service reports to support continuous improvement and product feedback loops.
Qualifications
- 5+ years of experience in aircraft maintenance, electromechanical systems, or related high-reliability assembly environments.
- FAA Airframe & Powerplant (A&P) certificate required; equivalent military experience accepted.
- Strong communication skills with the ability to interface directly with customers, both on-site and remotely.
- Ability and willingness to travel for events, customer support, and field service assignments.
Preferred Qualifications
- Hands-on experience working with electronic systems in controlled environments. Experience with electrical debugging, handling, swapping, and repairing PCBAs. Experience with handling installing and testing cable harnesses.
- Proficiency interpreting engineering drawings, schematics, and technical data.
- Experience developing or executing maintenance procedures that align with FAR Part 43.
- Prior experience working at a Repair Station, FBO, or aviation field maintenance environment.
- Previous customer-facing technical support experience.
- Familiarity with digital maintenance tracking systems
Attributes aligned with Core Values
- Demonstrates a proactive safety mindset by embedding safety into daily operations, identifying and mitigating risks through assessments and training, encouraging open dialogue on safety concerns, and continuously improving protocols to ensure a safe work environment.
- Puts customers at the center of every action by deeply understanding their challenges, delivering exceptional value, and striving to exceed expectations to support their success as our core purpose.
- Actively seeks and values diverse stakeholder perspectives, builds cross-functional relationships, and fosters trust through empathetic, fact-based communication—committing to shared decisions for the greater good.
- Drives results with clarity and purpose by focusing on what matters most, adapting to change, taking initiative, and owning outcomes while aligning actions with a clear understanding of success at every level.
- Navigates ambiguity with resilience and bold thinking, challenges the status quo, and combines innovative ideas with practical best practices to overcome obstacles and drive progress.
- Fosters a high-performance culture grounded in respect, professionalism, and support—balancing high expectations with a healthy, collaborative environment and being a trusted, dependable teammate.
Applicants must be eligible for employment in the United States and willing to work onsite at our HQ office in Palo Alto, CA.
Pivotal offers a comprehensive benefits package, including medical, dental, vision, and 401k plans.
Pivotal is an Equal Opportunity Employer. Pivotal does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.
