Department: Aviation Department

Salary: $66,826.00 - $96,061.79 Commensurate with Experience

Welcome to the City of Charlotte

Charlotte is America’s Queen City, opening her arms to a diverse and inclusive community of residents, businesses and visitors alike. Here you will find a safe, family-oriented city where people work together to help everyone thrive. The mission of the City of Charlotte is to deliver quality public services and promote the safety, health, and quality of life for all residents.

Our guiding principles include:

• Attracting and retaining a skilled and diverse workforce

• Valuing teamwork, openness, accountability, productivity, and employee development

• Providing all customers with courteous, responsive, accessible, and seamless quality services

• Taking initiative to identify, analyze, and solve problems

• Collaborating with stakeholders to make informed decisions

SUMMARY

The Airport Facilities Services Supervisor performs management duties overseeing, directing, monitoring, and inspecting janitorial, pest control, environmental, and other contracted services at Charlotte Douglas International Airport’s terminal and approximately 80 additional airport facilities. Ensures a clean, safe, and welcoming environment for tenants, employees, and the traveling public within a 24/7/365 operation. Responsible for assisting in the management of multiple contracts in varying areas of responsibility including quality standards, department policies and procedures and service levels. Assists with maintaining mechanical operation of compacting trashcans and dumpsters to include general troubleshooting, preventive maintenance, and minor parts diagnosis and replacement. Is responsive to and successfully maintains working relationships with tenants, contractors, co-workers and the public. Exercise of initiative is expected, and extensive public contact is involved.

Major Duties & Responsibilities:

• Manages work directing, monitoring and inspecting janitorial services, pest control services and maintenance projects for Airport terminal and other Airport buildings.
• Monitors ancillary contracts including those for solid waste removal, pressure washing, window cleaning, contractor clean-up, and interior landscaping.
• Assist with the operation of compacting trashcans and dumpsters to minimize downtimes. Services can include items such as troubleshooting, diagnosing issues, repairs, and replacements.
• Respond to needs of customers and requests for service (tenants, the public and co-workers).
• Coordinate the set-up of meeting rooms, the moving of furniture and special events.
• Coordinate repairs with Building Maintenance.
• Assists with snow operations within the terminal as needed

Minimum Qualifications:

Requires high school degree or equivalent with 3 years relevant experience.

Preferred Qualifications:

• Preference for a higher degree of learning – Associate’s or Bachelor’s – with 3-5 plus years of relevant experience.

• Experience with environmental regulatory compliance preferred.

• Membership with the International Executive Housekeepers Association, and C.E.H., R.E.H. or ISSA CIMS GB Expert preferred.

Knowledge, Skills & Abilities:

• Considerable knowledge of the work performed by workers supervised.

• Considerable knowledge of occupational hazards, environmental regulations, safety precautions or trade and the ability to enforce adequate safety precautions against such hazards.

• Considerable knowledge of and skill in the use of the standard methods, materials, tools, and equipment related to the assigned areas of work or specialty.
• Excellent organizational and reasoning skills required, as well as the ability to follow directions, communicate effectively both verbally and in writing, complete projects accurately and on schedule, and maintain and prepare records and reports.
• Ability to complete minor mechanical maintenance.
• Ability to supervise, assign, and inspect work of a crew of unskilled, semi-skilled and skilled subordinates.
• Ability to establish and maintain effective working relationships with employees, tenants, and the public.
  

Physical & Sensory Requirements:

Spends 50% of the time walking, 15% standing and remaining time sitting, bending, twisting, reaching, kneeling, driving, etc. Most of the work is inside. Exposure to chemicals, fumes, solvents, dusty and slippery, uneven surfaces. Sensory requirements include touch, hearing, vision (distance, near, peripheral, depth), and speech.

Additional Information:

• Position works 3rd shift - standard shift hours apply and subject to emergency and routine calls back to work.

• Successful candidate must hold a driver’s license with no more than 6 points and the ability to obtain and maintain a City driving permit.

• Certain criminal convictions will disqualify individuals from unescorted access privileges and therefore exclude from employment.

CONDITIONS OF EMPLOYMENT

The City’s Background Check Policy requires background checks to be conducted on final internal or external candidate(s) applying for any position with the City of Charlotte. The type of information that will be collected as part of a background check includes, but is not limited to: reference checks, social security verification, education verification, criminal conviction record check, and, if applicable, a credit history check, sex offender registry and motor vehicle records check.

Background checks must be in compliance with all federal and state statutes, such as the Fair Credit Reporting Act (FCRA). The checks must be consistent with the guidelines set forth by these laws requiring organizations to obtain a candidate’s written authorization before obtaining a criminal background report, motor vehicle records check or credit report; and to properly store and dispose of information derived from such reports.

Final candidates must pass a pre-employment drug-screening test and physical examination. During the selection process, candidates may be asked to take a skills test, and/or participate in other assessments.

The City of Charlotte is an Equal Opportunity Employer and does not unlawfully discriminate on the basis of race, religion, color, sex, national origin, marital status, age, disability, sexual orientation, political affiliation or on the basis of actual or perceived gender as expressed through dress, appearance, or behavior.

Our culture is to serve the community honorably.

HOW TO APPLY

Apply online.

Federal law requires employers to provide reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job.

You are welcome to visit the City of Charlotte Human Resources Department lobby, where self-service application kiosks are available. They are located in our office at 700 East 4th Street, Suite 200, Charlotte, NC 28202. We are open Monday through Friday, from 9:30 a.m. to 3:30 p.m. (EST), excluding official City holidays.

For questions about your application or the hiring process, please email Careers@ci.charlotte.nc.us.

The City of Charlotte is committed to making our services and programs accessible to all. Upon request, auxiliary aids, written materials in alternate formats, language access, and other reasonable accommodations or modifications will be provided. To make a request, please fill out the Innovation & Technology ADA request form or call 704.336.4120.

BENEFITS

The City of Charlotte provides a comprehensive benefits package to eligible employees.

Click here to learn more about the City of Charlotte’s benefits.

The City of Charlotte is a drug and alcohol-free workplace.