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Charlotte, North Carolina, United States
Onsite
Welcome to the City of Charlotte
Charlotte is America’s Queen City, opening her arms to a diverse and inclusive community of residents, businesses and visitors alike. Here you will find a safe, family-oriented city where people work together to help everyone thrive. The mission of the City of Charlotte is to deliver quality public services and promote the safety, health, and quality of life for all residents.
Our guiding principles include:
Attracting and retaining a skilled and diverse workforce
Valuing teamwork, openness, accountability, productivity, and employee development
Providing all customers with courteous, responsive, accessible, and seamless quality services
Taking initiative to identify, analyze, and solve problems
Collaborating with stakeholders to make informed decisions
SUMMARY
The Airport Shuttle Bus Driver is responsible for safely transport employees, traveling public and baggage between the airport terminal and parking facilities. Deal courteously with the passengers, deliver excellent customer service and represent the Airport in a positive, professional manner.
ESSENTIAL DUTIES & RESPONSIBILITIES:
• Drive passengers and their baggage between the airport terminal and parking facilities. Drive for tours, special events and during irregular operations.
• Recognize driving safety hazards and use appropriate precautions based on Federal, State and Local guidelines.
• Follow the directions of the Shuttle Bus Dispatchers, Bus Operations Supervisors and/or Landside Managers.
• Use a 2-way radio to communicate location, emergencies and ask for assistance.
• Provide information about the airport to the public and assist travelers with ground transportation matters.
• Complete related paperwork such as vehicle inspection reports and vehicle work orders.
• Perform light cleaning inside bus (e.g., clean windows, empty trash, sweep).
• Under some circumstances, assist passengers with baggage.
• Assists passengers in boarding or exiting the vehicle as necessary, including operation of wheelchair lift and wheelchair restraints.
• Other duties as assigned.
COMPETENCIES FOR SUCCESSFUL PERFORMANCE OF JOB DUTIES:
• Deal courteously with the public and represent the airport in a positive, professional manner.
• Fluent English language skills, clearly spoken to be understood over the radio and by passengers.
• Safely drive any of the shuttle bus models. These include, but are not limited to, 35-foot Diesel, Electric and/or Hybrid Buses.
• Follow oral and/or written instructions.
MINIMUM QUALIFICATIONS:
No minimum education level required and 3 years of bus driving experience
OR
High school diploma or equivalent and 1 year of commercial bus driving experience
*MUST HOLD A VALID, CLASS B CDL WITH PASSENGER AND AIR BRAKE ENDORSEMENTS*
PREFERRED QUALIFICATIONS:
• 2-5 years commercial bus driving experience
• Customer service experience
PHYSICAL REQUIREMENTS:
• Positions in this class typically require grasping, stooping, squatting, kneeling, crouching, reaching, pushing, pulling, talking, hearing, seeing, and repetitive motions.
• Essential and marginal functions may require maintaining physical condition necessary for sitting, standing, climbing, or walking extended periods of time.
• Light to moderate lifting when performing tasks.
• To comply with bus manufacturer specifications, a candidate’s weight may not exceed 350 pounds.
• Adequate vision, hearing, and speech required.
• Must be able to pass the City of Charlotte pre-employment physical.
*The CDL requirement will add an additional 2.5% to the base salary listed above. If a 2nd or 3rd shift is assigned after the training period, a shift differential of 2.5% will also be added.
This position requires the availability to work any schedule that may be assigned. This includes nights, weekends and holidays. The training period for this position will be 3 weeks.
*The driver position is eligible for a $2000 signing bonus. The employee would receive the first $1000 after 30 days of employment and the remaining $1000 after successfully completing the 6-month probationary period.
CONDITIONS OF EMPLOYMENT
The City’s Background Check Policy requires background checks to be conducted on final internal or external candidate(s) applying for any position with the City of Charlotte. The type of information that will be collected as part of a background check includes, but is not limited to: reference checks, social security verification, education verification, criminal conviction record check, and, if applicable, a credit history check, sex offender registry and motor vehicle records check.
Background checks must be in compliance with all federal and state statutes, such as the Fair Credit Reporting Act (FCRA). The checks must be consistent with the guidelines set forth by these laws requiring organizations to obtain a candidate’s written authorization before obtaining a criminal background report, motor vehicle records check or credit report; and to properly store and dispose of information derived from such reports.
Final candidates must pass a pre-employment drug-screening test and physical examination. During the selection process, candidates may be asked to take a skills test, and/or participate in other assessments.
The City of Charlotte is an Equal Opportunity Employer and does not unlawfully discriminate on the basis of race, religion, color, sex, national origin, marital status, age, disability, sexual orientation, political affiliation or on the basis of actual or perceived gender as expressed through dress, appearance, or behavior.
Our culture is to serve the community honorably.
HOW TO APPLY
Apply online.
Federal law requires employers to provide reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job.
You are welcome to visit the City of Charlotte Human Resources Department lobby, where self-service application kiosks are available. They are located in our office at 700 East 4th Street, Suite 200, Charlotte, NC 28202. We are open Monday through Friday, from 9:30 a.m. to 3:30 p.m. (EST), excluding official City holidays.
For questions about your application or the hiring process, please email Careers@ci.charlotte.nc.us.
The City of Charlotte is committed to making our services and programs accessible to all. Upon request, auxiliary aids, written materials in alternate formats, language access, and other reasonable accommodations or modifications will be provided. To make a request, please fill out the Innovation & Technology ADA request form or call 704.336.4120.
BENEFITS
The City of Charlotte provides a comprehensive benefits package to eligible employees.
Click here to learn more about the City of Charlotte’s benefits.
The City of Charlotte is a drug and alcohol-free workplace.
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