Charlotte, North Carolina, United States
Onsite
Welcome to the City of Charlotte
Charlotte is America’s Queen City, opening her arms to a diverse and inclusive community of residents, businesses and visitors alike. Here you will find a safe, family-oriented city where people work together to help everyone thrive. The mission of the City of Charlotte is to deliver quality public services and promote the safety, health, and quality of life for all residents.
Our guiding principles include:
Attracting and retaining a skilled and diverse workforce
Valuing teamwork, openness, accountability, productivity, and employee development
Providing all customers with courteous, responsive, accessible, and seamless quality services
Taking initiative to identify, analyze, and solve problems
Collaborating with stakeholders to make informed decisions
SUMMARY
The Charlotte Douglas International Airport (CLT) Airside Operations is responsible for coordination and regulatory compliance with the Federal Aviation Administration (FAA) and other federal, state, and city government rules and regulations. Airside Operations is responsible for maintaining an active FAA Airport Operating Certificate under Part 139, as well as upholding the Airport Certification Manual approved by the FAA. Airside Operations Coordinators perform skilled work including safety and security in sections of the Air Operations Area that includes runways, taxiways, safety areas, and other terminal facilities. The position is responsible for ensuring compliance with all federal, state, and local regulations and enforcing the rules that govern the operations of the airfield and airport tenants. Must be able to communicate effectively, both orally and written, and assess situations quickly and objectively while determining the proper course of action within established rules, regulations, and procedures while representing CLT in a professional and positive manner.
Duties and Responsibilities:
Ensures federal regulatory compliance with FAR Part 139 and 77 by adhering to SOPs, ACM, WHMP, AEP, and other working documents through the Airport’s Self-Inspection program. Enforce Airport established rules and regulations that govern the operation of the airfield and airport employees. Participates and coordinates in federal programs to comply with FAA and TSA regulations that are required for commercial service airports. Interpret and adhere to all federal, state, and local regulations to ensure the safety and security of all persons and resources on airport property.
Formulate comprehensive and concise communications in both oral and written form. Completes all required documentation under these provisions including records, reports, and logs.
Conducts vehicle escorts on the Air Operations Area. Assist the Airport stakeholders and public as needed. Act decisively and exercise independent judgment within established rules, regulations and procedures. Snow duties, Issue notices to airmen, required 139 training, wildlife, construction.
Ability to respond calmly and effectively during emergency and irregular operations incidents following NIMS/ICS structure. Assist other Airport Operations Sections to ensure continuity of operations.
Other duties as assigned.
Minimum Qualifications
Associate's degree, plus three years of related experience, or high school diploma/GED plus five years of experience preferred. One-year experience at a FAR Part 139 commercial service airport in airport operations, safety, airport management, preferred. AAAE ACE-Operations or Certified Member designation, preferred.
Knowledge, Skills and Abilities:
Thorough knowledge of FARs Part 139, 77 and associated Advisory Circulars, Aviation departmental rules and regulations and standard operating procedures. Knowledge of other applicable federal regulations including FAR Part 121, TSR Part 1542, and NIMS/ICS.
Considerable knowledge of airport operations, FAA standards, hazards, and safety precautions.
Skills to communicate clearly and effectively verbally in person, over the telephone, and over the two-way radio systems.
Skills to effectively organize data and prioritize resources during routine and emergency operations.
Skills in various computerized systems.
Ability to work independently and as part of a team.
Ability to establish and maintain effective working relationships with agencies, tenants, employees and the public, while representing CLT in a professional, positive manner.
Physical Requirements:
Works mainly outside or within a vehicle. Spends about 75% of the time sitting, standing and walking. The remainder of the time could be spent bending, reaching, twisting or driving. Must be able to walk up to one mile and drive up to 25 miles daily. Lift up to 25lbs for short distances, and lift and carry 5 lbs for up to 100 yards. Must be able to climb and descend stairs, perform inspections on foot and in a vehicle, operate various features of the terminal facility, including elevators, escalators, lighting, automatic doors and security gates. Must be able to operate and monitor communications equipment, such as computers, radios and telephones. May be exposed to chemicals, fumes, solvents, machinery, moving objects/vehicles, dust, slippery/uneven surfaces and excessive noise.
Sensory requirements:
Color distinction
Peripheral vision
Smell
Distance vision
Depth perception
Touch
Near vision
Hearing
General Information:
Must be able to work assigned shifts, including holidays, and reports back to work during emergencies, urgent situations, special events and inclement weather. Shifts are generally divided into first, second, and third shift hours to cover a 24/7 operation. Hours are subject to change based on operational need. Overtime may be offered and/or mandated when needed.
This position is deemed essential, and employees are subject to mandatory overtime. This position is not eligible for teleworking.
Must successfully pass and maintain an active Security Threat Assessment (STA) and Criminal History Records Check (CHRC). Certain convictions will disqualify individuals from unescorted access privileges and therefore exclude from employment.
Valid driver license in state of residence and maintain a city driving permit.
Must obtain and maintain Aircraft Movement Area Driver’s endorsement within 90 days of employment.
CONDITIONS OF EMPLOYMENT
The City’s Background Check Policy requires background checks to be conducted on final internal or external candidate(s) applying for any position with the City of Charlotte. The type of information that will be collected as part of a background check includes, but is not limited to: reference checks, social security verification, education verification, criminal conviction record check, and, if applicable, a credit history check, sex offender registry and motor vehicle records check.
Background checks must be in compliance with all federal and state statutes, such as the Fair Credit Reporting Act (FCRA). The checks must be consistent with the guidelines set forth by these laws requiring organizations to obtain a candidate’s written authorization before obtaining a criminal background report, motor vehicle records check or credit report; and to properly store and dispose of information derived from such reports.
Final candidates must pass a pre-employment drug-screening test and physical examination. During the selection process, candidates may be asked to take a skills test, and/or participate in other assessments.
The City of Charlotte is an Equal Opportunity Employer and does not unlawfully discriminate on the basis of race, religion, color, sex, national origin, marital status, age, disability, sexual orientation, political affiliation or on the basis of actual or perceived gender as expressed through dress, appearance, or behavior.
Our culture is to serve the community honorably.
HOW TO APPLY
Apply online.
Federal law requires employers to provide reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job.
You are welcome to visit the City of Charlotte Human Resources Department lobby, where self-service application kiosks are available. They are located in our office at 700 East 4th Street, Suite 200, Charlotte, NC 28202. We are open Monday through Friday, from 9:30 a.m. to 3:30 p.m. (EST), excluding official City holidays.
For questions about your application or the hiring process, please email Careers@ci.charlotte.nc.us.
The City of Charlotte is committed to making our services and programs accessible to all. Upon request, auxiliary aids, written materials in alternate formats, language access, and other reasonable accommodations or modifications will be provided. To make a request, please fill out the Innovation & Technology ADA request form or call 704.336.4120.
BENEFITS
The City of Charlotte provides a comprehensive benefits package to eligible employees.
Click here to learn more about the City of Charlotte’s benefits.
The City of Charlotte is a drug and alcohol-free workplace.
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