Job Description Summary
Job Description
This home-office Executive & Stock Plan Solutions analyst performs many of the equivalent functions as a traditional retail branch advisor with the concession of advice and is in contact with internal business partners and external clients on a daily basis. Under general supervision, uses the extensive knowledge and skills obtained through education and experience to gather data and support operational and trading activities relating to Rule 10b5-1 stock trading plans and corporate clients’ equity plans. Follows established procedures to perform routine tasks that range from basic to intermediate in complexity and receives guidance and direction to perform any non-routine tasks assigned. Supervision is provided to perform varied complex activities that require specific evaluation.
Essential Duties and Responsibilities
- Facilitates the opening and maintenance of client accounts
- Assists with setting up Client Access, if needed for preferred third-party plan administrators
- Ensures required client paperwork is current with firm and industry requirements, rules, and regulations
- Processes and follows up on client documentation for proper maintenance of accounts and securities transactions
- Provides operational support to clients in handling basic requests
- Receives and processes unsolicited trade orders from clients or Financial Advisors
- Monitors the receipt and processing of securities to complete transactions
- Manually facilitates trade order processing when required
- Ensures that trades are executed and confirmed in accordance with regulatory and organizational policies and procedures
- Facilitates the price adjustment and trade correction process
- Ensures trades are confirmed and researches and resolves unconfirmed trades.
- Contacts internal and external customers to resolve trading problems.
- Maintains currency in trading policies, procedures and regulatory changes
- Monitors client information and restrictions
- Builds and maintains professional relationships with internal and external client
- Updates and maintains data and information in required databases
- Supports and complies with established policies and procedures. May recommend suggestions to improve workflows, policies and procedures.
Knowledge, Skills, and Abilities
Knowledge of
- Industry regulations related to trading activities
- Concepts, practices, and procedures of securities trading
- Operations, Money Movement and New Accounts systems
- Basic investment concepts, practices and procedures used in the securities industry
- FactSet
- Excel, Access, Smartsheet, Word along with other applications as needed
Skill in
- Identifying and resolving operational issues, with a strong knack to recommend improvements that boost efficiency or efficacy
- Numerical aptitude and critical thinking sufficient to solve operational problems
- Identifying the needs of customers through effective questioning and listening techniques
- Communicating, both verbally and in writing, sufficient to interact with associates at all levels of the organization, as well as clients, Financial Advisors, and Branch personnel
Ability to
- Demonstrate efficiency and flexibility in performing detailed transactional tasks in a fast-paced work environment with frequent interruptions and changing priorities.
- Analyze operational processes and identify opportunities for improvement.
- Provide courteous, timely service when addressing client issues and transactions
- Participate in on-the-job training and other learning activities to develop knowledge and understanding of FINRA, state and other regulatory agency rules and regulations regarding client accounts
- Organize and prioritize workload to meet deadlines
- Multitask to handle phones while processing time-sensitive client requests.
- Cultivate and maintain effective working relationships
Education/Previous Experience
- Bachelor’s Degree (B.A./B.S.) in a related discipline (Finance, General Business, or Economics very strongly preferred)
OR ~
- Any equivalent combination of experience, education, and/or training approved by Human Resources.
- Minimum Experience:
- 3 years relevant experience preferred
Licenses/Certifications
- Licenses/Certifications Required from Date of Hire:
- Securities Industries Essentials (SIE) and series 7 Required
- Series 66 within 5 months of hire
- Series 57 within 6 months of hire
Education
Bachelor’s - Completed: Finance
Work Experience
General Experience - 3 to 6 years
Certifications
Travel
Less than 25%
Workstyle
Hybrid
The total compensation for this position includes base salary or wages, and may include components such as additional compensation (cash or equity), discretionary bonuses, or commissions. This position is eligible for a benefits package that may include medical, dental, and vision; life insurance; critical illness insurance and accident insurance; disability benefits; retirement savings; paid time off (including vacation, holidays, and sick leave); and parental leave. Eligibility for benefits and specific offerings may vary based on position and employment status. To view more details of the benefits offered, visit Myrjbenefits.com.
At Raymond James our associates use five guiding behaviors (Develop, Collaborate, Decide, Deliver, Improve) to deliver on the firm's core values of client-first, integrity, independence and a conservative, long-term view.
We expect our associates at all levels to:
• Grow professionally and inspire others to do the same
• Work with and through others to achieve desired outcomes
• Make prompt, pragmatic choices and act with the client in mind
• Take ownership and hold themselves and others accountable for delivering results that matter
• Contribute to the continuous evolution of the firm
At Raymond James – as part of our people-first culture, we honor, value, and respect the uniqueness, experiences, and backgrounds of all of our Associates. When associates bring their best authentic selves, our organization, clients, and communities thrive. The Company is an equal opportunity employer and makes all employment decisions on the basis of merit and business needs.
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