Analyst I - System (Business Office)

Special Instructions

Dear Applicant,

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Transcripts
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Foreign transcripts
Applicants submitting employment applications with foreign transcripts must provide transcript equivalency documentation from an approved evaluation service. The evaluation service must be a member of the National Association of Credential Evaluation Services (NACES). The evaluation service links on the following site are provided by South Texas College for your convenience but are not affiliated with South Texas College: NACES Members

Job Description

Department: Business Office

General Statement of Job

The Business Office Analyst I - System provides key support across the Business Office, Purchasing, and Cashiers Departments. Working closely with the Business Systems Analyst, the Analyst I assist with system operations, report generation, documentation, and user support. The Analyst I will seek guidance from the Financial Information Systems Officer on broader financial systems-related matters, ensuring consistent alignment with institutional objectives.

Specific Duties and Responsibilities

Essential Functions:

• Assist the Business Systems Analyst in coordinating communication between the Business Office, Purchasing, Cashiers Departments, and the Technology Resource Division. Prepare reports, collect system information, and ensure data is readily available for meetings and updates.
• Assist in documenting changes to business processes and workflows, ensuring materials are formatted correctly and organized for easy reference. Maintain process documentation based on Analyst-led initiatives and under the guidance of the Financial Information Systems Officer.
• Perform routine system checks, run standard reports, and monitor system notifications to ensure ongoing system stability for all relevant departments. Escalate critical issues to the Business Systems Analyst for advanced troubleshooting.
• Provide first-level support for system users across the Business Office, Purchasing, and Cashiers Departments. Answer routine queries and escalate complex issues to the Business Systems Analyst.
• Assist with user training and maintain relevant training resources.
• Manage requests for routine reports by executing predefined queries and providing timely reporting for the Business Office, Purchasing, and Cashiers Departments. Assist the Analyst with ad-hoc data analysis by preparing basic datasets.
• Monitor user access logs and assist in routine security audits by identifying potential anomalies. Ensure user permissions are appropriately maintained according to the standards set by the Business Systems Analyst and Financial Information Systems Officer.
• Ensure system documentation—such as user manuals, procedures, and workflows—is kept up-to-date and accessible to relevant stakeholders. Provide administrative support for document versioning and organization.
• Help the Analyst track project tasks, gather project-related data, and maintain project timelines across the Business Office, Purchasing, and Cashiers Departments. Focus on administrative support, such as scheduling meetings, preparing materials, and ensuring milestones are tracked.
• Manage routine content updates to the websites of the Business Office, Purchasing, and Cashiers Departments based on instructions from each area, ensuring that information is kept current without requiring advanced technical changes.
• Assist in identifying inefficiencies in existing processes by gathering user feedback and providing reports on system usage. Provide input to the Analyst to help streamline day-to-day operations.
• Participate in testing system updates and new functionalities by following predefined testing scripts. Log issues and report results to the Business Systems Analyst to ensure smooth system implementations.
• Assist the Business Systems Analyst in overseeing the TouchNet Marketplace module, including managing stores, products, and uPay sites. Support the Analyst in ensuring seamless integration with third-party systems.
• Assist in tracking system upgrades and documenting new features, ensuring the Business Office, Purchasing, and Cashiers Departments have clear records of changes. Work with the Analyst to prepare end-user guides for these updates.
• Perform other routine tasks as assigned, including maintaining system logs, updating departmental calendars, and supporting system administration tasks.

Required Education and Experience

• Associate’s Degree in Computer Science, Computer Information Systems or related field required; Bachelor’s Degree in Computer Science preferred.
• Experience using coding language SQL preferred.
• Experience in database management and reporting software such as Toad, Oracle SQL Developer, and Argos preferred.

Required Knowledge, Skills and Abilities

• Excellent oral, written and interpersonal communication skills.
• Good analytical skills.
• Knowledge of Computer Information Systems.
• Knowledge of workflow/process flow diagramming and documentation of business    processes.
• Ability to adapt to constant change and periods of fast-paced, high-intensity work situations.
• Ability to work evenings and/or weekends as needed.
• Demonstrated commitment to the community college philosophy of education.
• Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, and governmental regulations.
• Ability to write reports, business correspondence, and procedure manuals.
• Ability to effectively present information and respond to questions from groups of managers, students, clients, customers, and the general public.
• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
• Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Checks, Certificates, Licenses, and Registrations

• Security Sensitive position: All applicants are subject to a criminal background check under South Texas College policy.
• In addition, subject to a federal background check.

Physical Requirements

• Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body.
• Ability to make rational decisions through sound logic and deductive processes.
• Extending hand(s) and arm(s) in any direction.
• Substantial movements (motions) of the wrist, hands, and/or fingers.
• Expressing or exchanging ideas by means of the spoken word including the ability to convey detailed or important spoken instructions to other workers accurately and concisely.
• Standing particularly for sustained periods of time.
• Expressing or exchanging ideas by means of the spoken word including those activities in which they must convey detailed or important spoken instructions to other workers accurately, loudly, or quickly.
• Have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; and/or extensive reading.
• Moving about on foot to accomplish tasks, particularly for long distances or moving from one work site to another.

The above job description is not intended as, nor should it be construed as, exhaustive of all responsibilities, skills, efforts, or working conditions associated with this job.

Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of this

Minimum Compensation

$28.00

Desired Start Date

June 26, 2026

Posting Close Date (No Close Date if Blank)

6 July 2026 11:59pm