Job Summary:
Ensures the reliability, integrity, and performance of the Energy Management System by managing SCADA data, supporting real time operations, and maintaining system functionality across critical OT environments. This role enables informed operational decision making by analyzing data, resolving system issues, coordinating cross functional updates, and supporting disaster recovery and system enhancements.Job Description:
Oversees additions, removals, and modifications of SCADA points and single‑line diagrams to ensure accurate real‑time system representation.
Prepares and reviews technical documentation to support effective EMS Real‑Time Systems use and administration.
Performs emergency recovery and troubleshooting of EMS systems, applications, and interfaces to restore system health per change‑control procedures.
Assist Operations and other business units with acceptance testing of new or enhanced EMS applications to validate performance and functionality.
Responds to system failures and provides operator support on a 24/7 basis to maintain real‑time situational awareness.
Acts as an OT liaison to the System Control Center to coordinate change approvals and implementations for transmission system updates.
Oversees commissioning of new substations into the SCADA system to ensure accurate integration.
Ensures Test environments and Operator Training Simulator (OTS) databases remain updated and synchronized to support accurate training and validation.
Provides control room operator support on SCADA applications to maintain real‑time operational reliability.
Participates in a 24/7 rotational on‑call model to provide continuous system support.
Follows established company policies, procedures, and standards to ensure full compliance with applicable laws and industry regulations.
Participates in storm restoration tasks and assigned drills to contribute to the safe and reliable recovery of services.
Performs additional tasks aligned with role expectations and qualifications to support team goals and operational flexibility.
Additional Job Description:
Education
Bachelor’s degree in Electrical Engineering, Computer Engineering, Computer Science, Information Technology, or a related technical field.
Additional experience may substitute for required education when it aligns with the competencies and knowledge necessary for the role:
Associate’s degree in a relevant field may substitute when accompanied by a minimum of 5 years of experience performing similar functions and at least 3 years of experience performing a previous Analyst role.
Experience
3 years of experience working with operating systems, networking, EMS, SCADA, or real‑time operations systems in a critical infrastructure environment.
Experience performing database updates, point modeling, and application configuration.
Experience working in 24/7 operational environments, including on‑call rotations.
Competencies (Skills)
Ability to participate in 24/7 on‑call rotations and respond during emergencies.
Working knowledge of OT system interfaces, telemetry protocols, and substation integration concepts.
Strong understanding of EMS/SCADA systems, real‑time data acquisition, and OT network operations.
Ability to perform emergency system recovery and troubleshoot real‑time operational issues.
Familiarity with test environments, operator training simulators, and system synchronization.
Ability to analyze technical data to identify issues, trends, or gaps.
Strong troubleshooting and root‑cause analysis skills for system failures.
Strong organizational and time‑management skills.
Licenses/Certifications
CompTIA Network+ or Cisco CCNA are preferred
Travel Requirements
20%
Physical Demands:
Stationary Position: Seldom
Pushing/ Pulling/ Reaching: Seldom
Kneel: Seldom
Grab: Seldom
Bend: Seldom
Lift/Carry over: 16 to 35 pounds
Vision: 20/20 corrected vision
Working Conditions:
Wet or humid: Seldom
Working near or on moving mechanical parts: Seldom
Working near or on heavy machinery: Seldom
Working in high places: Seldom
Exposed to fumes or airborne particles: Seldom
Frequency of working in outdoor weather conditions: Seldom
Work with electricity: Seldom
Loud noise conditions: Seldom
LUMA Energy is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, military status, disability, or any other characteristic protected by federal or local laws.