Posting Date
05/22/20263201 S 323rd St, Federal Way, Washington, 98001-5023, United States of AmericaThis position is responsible for the implementation of new or updating of existing business systems and processes in order to drive improvements across one or more of the business teams within Revenue Operations. In order to achieve this, the Systems Analysts will coordinate multiple stakeholders through the Software Development Life Cycle (SDLC) process including IT, external vendors and business teammates.
Analysis & Technical:
Produces detailed system documentation including requirements, process flows, communications, use cases and user stories.
Makes recommendations & synthesizes takeaways from visualizing processes flows across multiple systems or businesses
Develops requirements by collaborating with business leaders & translating their needs across multiple business systems or processes.
Performs analysis related to a system (ex. Assessing value or ROI of a change, sizing for fixed and funded programs)
Demonstrates understanding across a larger scope of business systems (multiple systems, multiple businesses using a system, multiple processes) including how data capture & processes across systems are interrelated.
Understands how to pull data from a business system & knows where/who to go to for other needed data
Independently produces and distributes recurring reports related to a business system or process using proficiency in tools such as Excel and SQL
Problem Solving:
Solves problems related to a business system by outlining potential drivers & forming a hypothesis-based approach. Guides business in identifying root cause and initiating a system solution.
Proactively raises awareness when issues arise that impact their work stream; understands implications of their overall project on broader business objectives or other business lanes
Business lead for IT communication & leads the facilitation of User Acceptance Testing and production validation, including writing & executing on test cases.
Identifies ways to prevent further system issues, has reputation of error free work, and troubleshoots system issues
Project & Stakeholder management:
Effectively leads working sessions & facilitates interactions between business teams and IT (ex. Requirement review sessions, project status meetings & post-deployment feedback sessions)
Directs & executes on next steps to progress own work stream; identifies & recommends new opportunities to improve existing processes
Understands the Software Development Life Cycle and supports business team in progressing through the process
Utilizes tools such as JIRA, Confluence or Smartsheets to maintain up to date documentation of data/process dependencies across multiple projects, business lanes of systems (ex. BRD, use cases, process flows) and to facilitate daily communication
Proactively communicates around deadlines & roadblocks
Other duties as assigned.
What We’ll Provide:
More than just pay, our DaVita Rewards package connects teammates to what matters most. Teammates are eligible to begin receiving benefits on the first day of the month following or coinciding with one month of continuous employment. Below are some of our benefit offerings.
At DaVita, we strive to be a community first and a company second. We want all teammates to experience DaVita as "a place where I belong." Our goal is to embed belonging into everything we do in our Village, so that it becomes part of who we are. We are proud to be an equal opportunity workplace and comply with state and federal affirmative action requirements. Individuals are recruited, hired, assigned and promoted without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, protected veteran status, or any other protected characteristic.
This position will be open for a minimum of three days.
The Salary Range for the role is $80,168.40 - $94,000.00 per year.
If a candidate is hired, they will be paid at least the minimum wage according to their geographical jurisdiction and the exemption status for the position.Washington Exempt: $80,168.40/year Washington Non-exempt: Bellingham: $19.13/hour, Burien: $21.63/hour, Everette: $20.77/hour, Unincorporated King County: $20.82/hour, Renton: $21.57/hour, Seattle: $21.30/hour, Tukwila: $21.65/hour, Remainder of Washington state: $17.13/hour
For location-specific minimum wage details, see the following link: DaVita.jobs/WageRates
Compensation for the role will depend on a number of factors, including a candidate’s qualifications, skills, competencies and experience. DaVita offers a competitive total rewards package, which includes a 401k match, healthcare coverage and a broad range of other benefits. Learn more at https://careers.davita.com/benefits
Colorado Residents: Please do not respond to any questions in this initial application that may seek age-identifying information such as age, date of birth, or dates of school attendance or graduation. You may also redact this information from any materials you submit during the application process. You will not be penalized for redacting or removing this information.