Business Intelligence & Analytics - The Business Intelligence & Analytics (BI&A) function is part of CF Operations under Accenture Operations and is engaged in an ongoing program to support Markets and Services. BI&A team member is part of the team that provides operations support to Markets and Services leadership. He/she will be responsible for delivering data driven analytics to Market/Services leadership.
SUMMARY High level overview
The Analytics and Modeling Specialist will be responsible to deliver analytics to one of the Markets/ Services. S/he will propose and execute a cost-effective analysis to meet the business needs of Biz Ops Leads within the Market/ Service.
The key responsibility would involve metrics definition (support), understanding the business requirements, identifying the data sources & requisite fields, establishing and executing the analysis to meet the business needs, and finally, delivering the outcome through the necessary channel.
The person is required to focus on developing, modifying, enhancing, and adding value to key deliverables and enable team to support leadership for their review meetings
ACCOUNTABILITIES Answerable/Liable for success
Business operations support to Services/ Markets including
- Business Intelligence & Analytics to produce analytics across multiple dimensions of business - Finance, Sales, Talent, Quality, Delivery, external competition and others as needed by the Market/ Service leadership
- Business insights writing & leadership review materials
- Driving adoption of Standard Accenture tools
- Working in an agile way – on demand change request, real time support for adhoc reporting requests
- Project Management – requirement gathering, project delivery, track actions, issues and challenges
JOB SUMMARY
- Act as a business partner to Market/ Service Leads, by providing data-driven insights using various analytics and data visualization tools and help run strategic market development initiatives
- Manage reviews of business results with stakeholders, track challenges and next steps
- Provide analysis for programs jointly as needed that include pipeline improvement, win/loss, account planning, profitability improvement analysis, chargeability analysis
- Provide operations support and reporting to leadership to help them run their portfolios, understand key performance metrics and drive performance improvements
- Enable leadership with required analytics and actionable insights such as budgeting and forecasting for Sales, Revenue, and Headcount planning in close collaboration with Finance and HR teams, identify and investigate deviations and help develop remediation actions
- Leverage Accenture tools to provide better business insights and help leadership to analyze performance outcome
- Act as a key contact for all metrics & analytics related matters with a specific focus in supporting business operations reporting and management needs
- Responsible for coordinating/ preparing dashboards and presentations for regular business reviews
- Proactive in anticipating the business needs of the business leader and taking actions to support the need
RESPONSIBILITIES Tasks, functions, deliverables Performed
- Strategic leadership
- Develop self as an SME on business analytics and data
- Combine strong understanding of Accenture products with business acumen to produce insightful analysis
- Identify opportunities to develop customized solutions to enable business operations processes and fulfill business requirements which cannot be met through Accenture tools
- Stakeholder engagement
- Conducting regular update meetings with stakeholders
- Identifying and managing issues and crisis proactively
- Partnering with stakeholders to provide data driven business advice
- Production management
- Hands on production of reports, scorecards, and other deliverables
- Cater to multiple requests from stakeholders
- Oversee and ensure work to completion
- Responsible for data accuracy, timeliness, and overall work set up and execute QA process and peer reviews
- Act as a back-up of resources to ensure continuity in service delivery
- Team development
- Build and maintain a positive team environment
- Coach, mentor and guide team members
- Project management
- Innovate and deliver additional value to the business through efficient, quality service and continuous improvement
QUALIFICATIONS Degrees, Certifications
- Any graduate degree (or equivalent) required, full time MBA from tier I or tier II preferred
- Overall, 6-8 years of work experience; 3 years combined experience in Analytics / Reporting / PMO role strongly preferred
- Strong knowledge of advanced Excel, PowerPoint and at least one of the data visualization tools such as Power BI
- Knowledge of SQL, SSRS, Access, VBA will be highly preferred
- Experience in Data sciences/ predictive analytics with reputed organization is desirable
- Knowledge of Power Apps is preferred
TOP REQUIRED BEHAVIORS AND SKILLS
- Preferably handled projects in the areas of data visualization and analytics
- Good understanding of dashboards and scorecards for leadership review
- Strong ability to manage multiple projects simultaneously
- Analytical skills; detects, analyzes and solves work problems
- Strong Excel/ PPT/Power BI skills
- Strong project management skills
- Ability to be flexible and work with people in different geographies (time zones) to provide adequate overlap
- Ability to function as a team player and maintain a good working relationship
- Attention to detail
- Innovate to deliver standards which enable speed, efficiency and scale in the business
- Good communication and collaboration skills
OUR COMMITMENT TO YOU:
- You’ll benefit from our network of global communities and collaborative culture that will help you build technical and functional skills and capabilities. And because we serve more than 40 industries globally, you’ll have the opportunity to develop valuable industry-specific expertise.
- The scale of our capabilities and client engagements—and the unique way we innovate, operate and deliver value—will give you the opportunity to deepen your existing skills even as you help create the latest technology trends.
- You’ll have access to leading-edge technology.
- Accenture offers a comprehensive benefits package – learn more here (insert appropriate link specific to country).
About Accenture
Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.
Visit us at www.accenture.com
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