Industry/Sector
Not Applicable
Specialism
Managed Services
Management Level
Senior Associate
Job Description & Summary
At PwC, our people in managed services focus on a variety of outsourced solutions and support clients across numerous functions. These individuals help organisations streamline their operations, reduce costs, and improve efficiency by managing key processes and functions on their behalf. They are skilled in project management, technology, and process optimization to deliver high-quality services to clients.
Those in managed service management and strategy at PwC will focus on transitioning and running services, along with managing delivery teams, programmes, commercials, performance and delivery risk. Your work will involve the process of continuous improvement and optimising of the managed services process, tools and services.
Focused on relationships, you are building meaningful client connections, and learning how to manage and inspire others. Navigating increasingly complex situations, you are growing your personal brand, deepening technical expertise and awareness of your strengths. You are expected to anticipate the needs of your teams and clients, and to deliver quality. Embracing increased ambiguity, you are comfortable when the path forward isn’t clear, you ask questions, and you use these moments as opportunities to grow.
Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to:
- Respond effectively to the diverse perspectives, needs, and feelings of others.
- Use a broad range of tools, methodologies and techniques to generate new ideas and solve problems.
- Use critical thinking to break down complex concepts.
- Understand the broader objectives of your project or role and how your work fits into the overall strategy.
- Develop a deeper understanding of the business context and how it is changing.
- Use reflection to develop self awareness, enhance strengths and address development areas.
- Interpret data to inform insights and recommendations.
Uphold and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements.
Role:
Senior Associate
Tower:
Data Analytics & Insights Managed Service
Experience
6+ Years
Key Skills:
C#, .NET / .NET Core, Web API, Azure/AWS
Educational Qualification:
BE / BTech / ME / MTech / MCA
Work Location:
- Bangalore, India
- As a Senior Associate, responsible for designing, building, enhancing, and supporting enterprise-grade backend API services using C# and .NET technologies. This role requires strong technical ownership, leadership in production support, and close collaboration with cross-functional teams including architecture, cloud, DevOps, QA, and business stakeholders in a managed services environment.
- Demonstrate critical thinking and the ability to bring order to unstructured problems.
- Ticket Quality and deliverables review.
- Status Reporting for the project.
- Adherence to SLAs, experience in incident management, change management, and problem management.
- Review your work and that of others for quality, accuracy, and relevance.
- Know how and when to use tools available for a given situation and can explain the reasons for this choice.
- Seek and embrace opportunities which give exposure to different situations, environments, and perspectives.
- Use straightforward communication in a structured way, when influencing and connecting with others.
- Able to read situations and modify behavior to build quality relationships.
- Uphold the firm's code of ethics and business conduct.
- Demonstrate leadership capabilities by working with clients directly and leading the engagement.
- Work in a team environment that includes client interactions, workstream management, and cross-team collaboration.
- Good Team player. Take up cross competency work and contribute to COE activities.
Position Requirements:
Required Skills:
Primary Skill:
C#, .NET / .NET Core, ASP.NET Web API, RESTful API Design, Azure/AWS, SQL, API Security (OAuth2, JWT)
Secondary Skill:
CI/CD tools, Microservices Architecture, Docker, Kubernetes, API Gateway (Azure APIM / AWS API Gateway), Datadog / Monitoring tools, React (basic)
C# Senior Associate / Lead:
- Minimum 5–8+ years of hands-on experience in backend development with a strong focus on building, enhancing, and supporting enterprise-scale API services using C# and .NET / .NET Core, working closely with business and technical stakeholders.
- Proven experience in designing and developing RESTful APIs and backend services for large-scale enterprise applications.
- Strong ability to analyze existing application architecture, API integrations, data flows, and business logic to understand dependencies and impact of changes.
- Expertise in API design patterns, exception handling, logging, authentication, and authorization mechanisms (OAuth2, JWT).
- Strong understanding of cloud-native architectures and hands-on experience with AWS or Azure services (API Gateway, Lambda, ECS/EKS, App Services, RDS, etc.).
- Extensive experience providing L2/L3 production support for enterprise applications in a managed services environment.
- Experience working with CI/CD pipelines, automated deployments, and version control systems.
- Proven ability to review code, enforce standards, and guide junior team members through mentoring and technical reviews.
- Strong experience in performance tuning, scalability improvements, and reliability optimization of backend services.
- Participate in requirements of gathering, design discussions, and technical solutioning with business and architecture teams.
- Coordinate development and support activities across transition, stabilization, and steady-state phases.
- Strong expertise in writing, reviewing, and optimizing complex SQL queries and backend integrations.
- Excellent problem-solving, debugging, root-cause analysis, and performance troubleshooting skills.
- Nice to Have
- Experience with microservices architecture and distributed systems.
- Exposure containerization technologies such as Docker (and Kubernetes).
- Experience with API Gateway platforms (Azure API Management / AWS API Gateway).
- Exposure to healthcare or insurance domain projects.
- Experience with monitoring and logging tools (e.g., Datadog, CloudWatch).
Travel Requirements
0%
Job Posting End Date
