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George Town, Pulau Pinang, Malaysia
Onsite
Helping careers take flight. Reshaping an industry. Enable your career to be Made on Duck Creek.
WHO WE ARE:
Duck Creek Technologies is the intelligent solutions provider defining the future of the property and casualty (P&C) and general insurance industry. We are the platform upon which modern insurance systems are built, enabling the industry to capitalize on the power of the cloud to run agile, intelligent, and evergreen operations. Our modern SaaS solutions help insurers set a new standard and revolutionize how consumers interact with insurance companies.
Authenticity, purpose, and transparency are core to Duck Creek, and we believe insurance should be there for individuals and businesses when, where, and how they need it most. Our market-leading solutions are available on a standalone basis or as a full suite, and all are available via Duck Creek OnDemand. With more than 1,000 successful implementations to date, Duck Creek removes the IT burden for insurers so they can focus on the business of insurance.
We have a flock of more than 1,800 employees across the globe and are proud to be a Flexible-First employer. We empower our employees with the choice to work from an office, from home, or on a hybrid schedule. Our flexible-first environment fosters productivity, inclusion, collaboration, and ensures a consistent employee experience regardless of location.
If working in a fast-paced, rapidly evolving company that is transforming one of the world’s oldest and largest industries sounds exciting, let us know. We are excited you are considering Duck Creek as a future employer and hope you decide to join “The Flock”!
To learn more about us, visit www.duckcreek.com and follow us on our social channels for the latest information – LinkedIn and Twitter.
Title: Application Architect -Manager
WHAT YOU’LL DO:
The Application Architect is recognized by the project team and customer as a technical expert for the application. The role is responsible for defining the applications required to operationalize the business imperatives, along with defining how the components of all the applications relate to each other, and how they will support the business need.
ESSENTIAL JOB FUNCTIONS/RESPONSIBILITIES
Defines the applications required to operationalize the business imperatives, and how the components of each application relate to each other
Works across the Architecture teams to ensure the application components align with the application architecture and meet application performance goals
Understands functional aspects and configurability and framework of the DC Claims product.
Guides the team and provides solutions in adherence to the DC Claims product configuration guidelines.
Ability to analyze and provide solutions across other areas of the product implementation such as Migration, Integrations etc.
Identifies and addresses application and data issues that affect application integrity.
Identifies cross-capability and cross-release issues that affect the business architecture integrity.
Transforms customer requirements into user and application requirements
Performs design and code reviews
Performs other related duties and activities as required.
Understands, analyzes and proposes solutions on the E2E configurability and design of the Claims application, along with other aspects such as Identity Management, Security, Auditing, Performance etc.
Understanding of AI tools and usage and ability to identify and propose areas for AI enablement and usage within the product implementation
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
WHAT YOU’VE DONE:
Bachelor’s degree required, or higher education level, or foreign equivalent, preferably in area with technical emphasis
Minimum of 8 years’ professional experience
Experience with implementation of Duck Creek Platform
Experience in implementing P&C Insurance software applications
Preferred experience in HTML, ASP, and XML preferred
Duckcreek claims product experience is mandate
Experience with systems integration (Policy, Billing, Claims, Reinsurance, Third-party systems).
Previous experience working in a customer-facing role
Specialized Knowledge, Skills, and/or Abilities:
Facilitation experience for conducting requirements gathering and stakeholder agreement meetings
Familiar with Joint Application Design (JAD) session, prototyping, Conference Room Pilot (CRP), and similar approaches and principles
Familiar with business process design concepts and principles.
Familiarity with insurance products, rules and methodologies desirable
Familiarity with merge fields for Microsoft Word and Adobe.
Other Requirements:
Travel: 25-30%
Work Authorization: Legally authorized to work in the country of the job location.
Physical: Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.
WHAT WE STAND FOR:
Our global company celebrates & leverages the differences each employee brings to the table. Our success is a direct result of an inclusive culture where opportunities to learn from one another occur regardless of title, seniority, or background. This collaborative and team-oriented approach is at the core of how we operate and continuously improves our products, services, and systems. As such, Duck Creek is committed to providing equal opportunity to all employees and applicants – to recruit, hire, train, and reward employees for their individual abilities, achievements, and experience without regard to race, color, gender, religion, sexual orientation, age, national origin, disability, marital, military, or any other protected status.
We strive to be an example to the world of inclusion, diversity, and equity in all things – where employees are free to be their authentic selves in the workplace and in the communities in which we live. We believe in leading by example and are proud of the diversity of our team and our shared commitment to our Core Values: We Prioritize Respect; We Listen; We Care; We Add Value; and We Lead.
To learn more about our inclusive company culture, values, DE&I initiatives, and people, please visit: https://www.duckcreek.com/life-at-duck-creek/.
Please let us know if you encounter accessibility barriers with our web content by sending an email to accessibility@duckcreek.com.
Privacy Notice: By submitting your application, you acknowledge that Duck Creek Technologies may collect and process your personal data for recruitment purposes in accordance with our Privacy Notice and applicable data protection laws.
Duck Creek Technologies does not accept, nor will we pay a fee for any hires resulting from unsolicited headhunter or agency resumes.
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