Job Summary
Take full responsibility of application labs, application testing in those labs, and supplying customer or internal sales/service team with technical explanation, training or solution.
Essential Job Duties and Responsibilities
- Manage EFD technical labs, responsible for resources, equipment, facilities, and expense.
- Be responsible for technical activities by providing applications testing and support to sales and service team members within the EFD labs
- Assist in the development of EFD dispensing solutions to meet customer specifications including the turn key solutions
- Define testing plan or testing requirements with customer’s technical department Work with the sales team to assist in the preparation equipment and customer on-site evaluation
- Support trade show, conduct sales training internally and technical presentation externally.
- Support equipment warranty process, ensuring all technical aspects are reviewed and considered and the warranty process is appropriate
- Support the qualification, testing, and procurement of local-supplied products that supplement any Nordson EFD products or systems with support SCM to meet customer needs.
- Act as the technical leaders of the organization, providing any application training as necessary, keeping updated on all product performance topics, and gathering any necessary testing or technical data
- Collect and analyze competitor’s technical data and organize necessary lab test accordingly.
- Participate and take on additional assignments and projects as required.
Education and Experience
- Bachelor degree or above in Mechanics/Engineering/Electro mechanics related field. MBA is preferred.
- At least 7 years related MNC experience in application relevant industry, and at least 2 years management experience, experience with automated equipment and preparation of test plans and feasibility studies are plus.
Skills and Abilities
- Integrity, honest; hard working; detail-oriented, team player.
- Highly motivated and self-disciplined; self-motivated, customer-oriented.
- Good English in oral and written.
- Can work with all levels of staff in all business units.
- Good interpersonal and communication skill, strong computer operation skill.
Travel Required
Estimated 50%
