Application Support Engineer

Mō te tūranga | About the Role
As an Application Support Engineer, you will be part of the team responsible for supporting the operational environment for the Balance Sheet Risk and Securitisation streams at Westpac. This includes daily operations of the High-Performance Computing solution used to measure, report, and analyze Balance Sheet Risk outcomes: Interest Rate Risk, Transfer Pricing, Cost of Funds and Hedge Accounting supporting predominantly Treasury customers.

• Ensure smooth daily operations and troubleshooting issues as they arise
• Support DevOps pipelines using Azure DevOp, Bitbucket, and Jenkins tools to run deployments.
• Provide and maintain up to date documentation.
• Engage with both internal NZ engineering teams and Australia Westpac team along with external vendors to resolve and prevent issues
• Ensure all services meet SLA and are compliant with all standards and policies
• Collaborate with squad members to support the development of the platform and delivery of roadmap items.
• Be a team player and collaborate closely with our cross-functional teams to drive quality, experience outcomes.
• Provide support for Power BI reporting and enhancements
• On-Call Support and periodic weekend working.

Nā tāu rourou | What will you bring?

• Bachelor’s degree in technology or related subject.
• Passion for technology.
• 2-3+ years’ experience as an Application Support Engineer within a Microsoft environment.
• Preference for candidates with experience working with some of: Control-M, Snowflake, SQL Scripting, QRM Manager, SharePoint, Power BI, Power Platforms, Dynatrace, PagerDuty, Splunk, Hashi Corp Vault, Azure DevOp, Bitbucket, and Jenkins.

Westpac Hei Wāhi Mahi | Working at Westpac
In addition to immersing yourself in a supportive team environment, you'll receive some great job perks and benefits including:
• 4 weeks standard holiday + 5 additional days of wellbeing leave to support you to be your best
• Additional purchased leave options up to 4 weeks per year
• Banking benefits, insurance discounts and superannuation scheme
• Growth and development – we provide opportunities for development and promote internal mobility
• Recognition - we recognise and reward our star performers
• School holiday subsidy - help you balance work and family during school holiday
• 2 Volunteer days per year

Ko mātou tēnei | Our Organisation
At Westpac, we’re working together to build a fairer and stronger New Zealand for our people, customers, and communities. For over 160 years we’ve been driven by our purpose to Create Better Futures Together.

What makes us unique are the incredible people we’re lucky enough to have walk through our doors every day. The giant ‘W’ on our building doesn’t just stand for Westpac – it says, double you. We’re a place that values, rewards and recognises individuality. Where you can be your whole self, your true self, and your best self. We’re recognised as a place where talent is developed, where passions are fuelled and where ambitions of all shapes and sizes thrive. And it all starts with you!

Tono mai ināianei! | Apply Now!

Apply today with your CV and Cover Letter. 

The people of Aotearoa, New Zealand hail from many cultures and backgrounds. At Westpac New Zealand, we draw on this enormous talent pool to cultivate a team rich in ability and empowered to reach its full potential. Our aim is to be brave challengers, celebrating our differences and relentlessly advocating for our customers. It starts with us – we believe that when we care deeply and do our best for our people, they’ll do their best for our customers. We encourage people from all walks of life to apply, including those who are neurodiverse, have chronic health conditions or disabilities – your attitude and passion are as important to us as your experience, qualifications and capabilities. 

Mahi tahi tātou, kaha ake tātou | Together Greater

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