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Remote Opportunity - VA, NC, SC, GA, FL, AL, TX, & CO, United States of America
Remote only
The SouthState story is one of steady growth, deep community roots, and an unwavering commitment to helping our customers move forward. Since our beginnings in the 1930s to becoming a trusted financial partner across the South and beyond - we are known for combining personal relationships with forward-thinking solutions.
We are committed to helping our team members find their success while maintaining the integrity of our values: building trust, fostering lasting relationships and pursuing excellence. At SouthState, individual contributions are recognized, potential is cultivated and team members are inspired to achieve their greater purpose. Your future begins here!
Summary
The Archer / Applications Engineer provides engineering and development support for the Archer GRC platform, focusing on system configuration, performance, and issue resolution. This role partners with business and technology teams to deliver solutions of low to moderate complexity, maintain platform stability, and support ongoing enhancements. The position works independently on assigned tasks, meets defined service levels, and escalates complex or ambiguous issues as needed.
Duties & Responsibilities
Configure and troubleshoot calculations, data feeds, workflows (including Advanced Workflow), Data Driven Events (DDEs), and access/security
Support testing, deployments, and validation across Dev, UAT, and Production environments
Troubleshoot data integrity, automation, performance, and system behavior issues to resolve incidents and requests within established application support SLAs
Partner with business teams to clarify requirements, support solution delivery, provide user training and knowledge transfer, promote Archer adoption, and contribute to cross-functional continuous improvement efforts.
Engage with vendors and internal teams to resolve issues and support platform improvements
It is the responsibility of this role to take ownership of all tasks and challenges that they encounter in the operation of their assigned position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Qualifications
Education Requirements
Bachelor’s degree in technology-related field (or equivalent experience)
Minimum Experience
3–5 years of application support, development, or engineering experience
Hands-on experience configuring enterprise applications (Archer preferred)
Licenses & Certifications
Archer Certified Associate
Archer Certified Administrator (Specialist or Expert)
Knowledge, Skills, & Abilities
Working knowledge of workflow configuration, calculations, data feeds, data structures, and role-based access/security
Ability to troubleshoot and resolve issues independently
Experience in Risk, Compliance, or Audit domains
Familiarity with integrations or APIs
Physical Demands and Work Environment
Physical Demands
Ability to communicate in person, on the phone, and through electronic channels
Ability to use a computer on a frequent basis, including typing and sustained attention to a monitor
Ability to sit, walk, and/or stand for extended periods of time
Ability to bend and reach
Work Environment
Office: If the position reports to a physical Company location, the setting will be a typical office environment.
Remote or hybrid: For remote or hybrid positions, a secure and distraction-free setting is required, with a reliable internet connection (cable or fiber preferred, mobile hotspots not acceptable). Hybrid positions will report to a physical Company location, as directed by the manager, and that setting will be a typical office environment.
Equal Opportunity Employer, including disabled/veterans.
