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Manila, Philippines
Hybrid
Harbor is seeking Applications Support Analysts to join our dynamic Legal Technology & Operations – Applications Management Services team. Our team is at the forefront of delivery of a quality service for our clients who have managed service agreements. We have both extensive experience in legal processes and technology across several platforms. This mainly focusses on Intapp, Elite 3E and iManage products but also includes others where integration is essential, e.g. practice management systems, document management systems and external data providers. We serve both as advisors and as experienced, hands-on resources, collaborating with our clients to contain risk and cost through operational improvement, efficient data management, and technology usage.
As an analyst, you will be expected to collaborate with senior and junior-level internal resources, as well as clients, to ensure correct prioritization and timely delivery of both a “business as usual” type model for our clients as well as some “continual improvement” tasks. This is a position that will be hybrid with an office in the metro Manila area.
The role is split into 2 main areas of responsibility:
Business as usual includes the following responsibilities:
Continuous improvement includes the following responsibilities:
Technical Skills:
About Us:
Harbor is the preeminent provider of expert services across strategy, legal technology, operations, and intelligence. Our globally integrated team of 900+ strategists, technologists, and specialists navigate alongside our clients – leading law firms, corporations, and their law departments – to provide essential resources and invaluable insights. Anchored in a rich heritage of deep knowledge, steadfast relationships, and mutual respect, our unwavering dedication lies in shaping the future of the legal industry and fostering enduring partnerships within our community and ecosystem.
Harbor is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, marital status, civil union status, national origin, ancestry, age, parental status, disabled status, veteran status, or any other legally protected classification, in accordance with applicable law.