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Chatham, Massachusetts, United States
Onsite
Pyramid Global Hospitality is a leading hospitality management company with a portfolio of more than 200 hotels and resorts and over 18,000 associates across the United States, Caribbean, and Europe. Our platform includes Benchmark Resorts & Hotels, a collection of distinctive independent properties; Axiom Hospitality, our European hotel management company; and PYRAMIDWORKS, which provides integrated workplace and facilities services. With corporate offices in Boston, The Woodlands, Texas, and London, Pyramid combines global scale with a hands-on approach focused on exceptional service, operational excellence, and long-term partnerships.
At Pyramid, our people are at the heart of everything we do. We are committed to creating an environment where associates are respected, supported, and empowered to grow their careers. Team members have the opportunity to collaborate directly with experienced leaders, take on meaningful stretch assignments, and gain exposure to a diverse portfolio of properties, brands, and markets. Whether you are beginning your hospitality career or bringing years of experience, you'll find opportunities to learn, develop, and make an impact.
Our commitment to associates, guests, owners, and the communities we serve has helped make Pyramid and our properties among the most recognized in hospitality. From being named among the best places to work by respected publications such as USA Today, The Boston Globe, and The Houston Chronicle to earning top travel accolades from Travel + Leisure, Condé Nast Traveler, Forbes Travel Guide, and U.S. News & World Report, these recognitions reflect the culture, service excellence, and commitment to people that define the Pyramid experience.
About our property:
Located along the shores of Chatham, Massachusetts, Chatham Bars Inn, a Forbes Five-Star resort, stands as a timeless beacon of hospitality, blending rich history with modern luxury on 25 oceanfront acres. With over a century of heritage, the Inn has captivated visitors with panoramic ocean views, impeccable service, and a commitment to preserving the essence of New England charm. The Inn has 217 rooms and suites, from the historic Main Inn to dozens of cottage-style buildings with flower-lined brick walkways and breathtaking views. Chatham Bars Inn is one of Cape Cod’s most beloved destinations for family vacations, romantic getaways, and corporate retreats. Guests of the Inn are able to experience a series of authentic, first-hand Cape Cod experiences such as private cabana rentals along the Inn’s private quarter-mile beach, an oceanfront pool, complimentary bike rentals, private bonfires, tennis courts, a full-service spa, and supervised Kids Crew sessions. The nearby 8-acre Chatham Bars Inn Farm provides the Inn’s restaurants with over 100,000 pounds of produce seasonally and offers popular outdoor farm-to-table dinners at the farm each week. Beyond its picturesque setting and luxurious accommodations, Chatham Bars Inn is renowned for its culinary program. The resort has six different dining options, each offering a unique culinary experience showcasing the freshest local ingredients and innovative flavor. From its historic origins to its modern amenities and exquisite dining, the Inn continues to attract visitors with its charm, elegance, and unwavering dedication to excellence.What you will have an opportunity to do:
The Area Director of Commercial is responsible for but not limited to developing, implementing, and managing the objectives and policies for the sales and marketing department for both Chatham Bars Inn and Inn at Perry Cabin. This position will be based at the Chatham Bars Inn property and will require visits to the Inn at Perry Cabin quarterly or as needed throughout the year. This includes increasing corporate and social sales and competitive positioning of the resort within the marketplace and achieving assigned financial goals. This is realized by analyzing markets and proposing strategies through market research, package development, advertising, and sales promotion programs, this is in addition to managing the costs incurred by advertising, labor, and other operational costs.
Establishes client base of organizations, F.I.T., associations, and corporate businesses through direct outside and inside sales effort. Develops and maintains relationships with key clients in order to produce group and/or convention business
May conduct site inspection tours of the hotel and banquet facilities and entertains qualified potential clients
Attends and represents the organization at trade shows and conventions
Communicates and follows up to ensure guest satisfaction
What are we looking for?
Bachelor’s degree in Hospitality, Business, Marketing, or related field (MBA preferred).
5+ years of progressive commercial sales leadership experience in luxury or upscale hospitality.
Proven success in leading Sales, Marketing, and Revenue Management functions.
Strong analytical skills with a data-driven approach to decision-making.
Exceptional leadership, communication, and stakeholder management abilities.
Experience in resort or seasonal destination markets preferred.
Compensation:
$220,000-
$240,000Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
