Area Network Controller

Salary

£56,226.41 per annum

We are seeking Area Network Controllers (iBus) to supervise the operation and performance of all routes within the Company’s operating area, and to manage the team of iBus Controllers in a centralised iBus Centre ensuring that route performance standards are met or exceeded to maximise QICs potential, as well as liaising with the Borough Engagement Manager as required.

The postholders should have knowledge of all service control systems and software used by the Company and TfL and, in addition, it is essential that you have a sound geographical knowledge of our operating area, route control strategy and an understanding of the roles and responsibilities of iBus Controllers. Applicants should also possess sound personal skills including; communication, self-motivation, accuracy and quality. The ability to plan and prioritise work is also essential.

Hours of work are based on a 40-hour week, however, the jobholder must be flexible and be prepared to respond positively to the need to change working patterns at short notice to suit the needs of the business, including working unsocial hours and weekends. Those appointed as an Area Network Controller (iBus) operate a two-shift system over a 7-day period.

Applicants may be required to conduct an assessment and give short presentation as part of the selection process, should therefore clearly state any dates when not available. The persons appointed will be required to serve a probationary period of up to 12 months before confirmation in the posts.

Please note this position is only open to individuals with proven Service Performance Supervisory experience.

Please submit a CV and covering letter explaining why you wish to be considered for this post outlining your previous iBus and service control experience. If you have applied for this position within the last six months you are asked not to reapply at this time.

Aside from the reward of delivering in this role, there’s plenty more we can offer:

• Great benefits including a competitive salary, company pension scheme, free financial education and affordable loans, and a range of money-saving opportunities including discounts on holidays and retail brands, cinema outings, dental insurance, vehicle breakdown cover and hotels and attractions.

• Free travel for you and a household member on TfL bus and rail services (this is a non-contractual benefit) and outside London there is free travel for you and a companion on Stagecoach buses across the UK.

• UK-wide opportunities, career development and secondment opportunities to work elsewhere in our UK business. if you’re happy working in operations then that’s absolutely fine by us…but if you do want to progress we’ll support you every step of the way. You will be given exposure to work which will develop your skills and experience to allow you to progress your career further.

• An employee assistance programme to support health and wellbeing through a confidential service available 24 hours a day, which provides specialist guidance and assistance on a range of personal and work-related issues, from dealing with stress and anxiety to managing financial, marital or legal issues.

• A great working environment with loads of opportunity to make new friends from a bunch of great colleagues and employee networks building inclusive environments for women, veterans, carers, multicultural and LGBTQ+ colleagues. We are proud to advocate and collaborate with our corporate charity, as well as a number of community engagement projects – in addition to proudly promoting an array of health, wellbeing and family initiatives.  

If this sounds like the job for you, then click apply now!

Stagecoach is proudly an inclusive employer, striving for a culture where everyone can be themselves and where all the differences people bring are truly appreciated. We welcome applications from all, irrespective of gender, ethnicity, race, religion, beliefs, disability, neurodiversity, sexual orientation, or age.

Location:

Lea Interchange Bus Company Ltd 151 Ruckholt Road London E10 5PB