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Baltimore, Maryland, United States
Onsite
Job Summary:
Summary
The Area Manager is responsible for selling new business, increasing the penetration of the existing customer base, maintaining high quality customer satisfaction (which includes 24/7 availability) and retention as well as increasing market share in assigned territories.
Essential Duties and Responsibilities
Primary responsibilities include, but are not limited to the following:
An average of 5-10 dealership visits focused on:
Sign new dealerships, growing the application count with existing dealerships and capturing approved contracts.
Review deals with your dealer partners and helping them to structure or restructure as needed to fit the program.
Act as a consultant/partner to F&I Managers to ensure maximum profitability for dealership through the sale of UAC products.
Work closely with your assigned Credit Analyst and Funder to ensure loan approvals and fast funding.
Work with the Dealer Compliance team in resolving issues within your market.
Build and maintaining dealer relationships and following up on approved Loan Application.
Provide best-in-class customer service to your dealer customers.
Perform other duties as assigned.
Competencies
To perform the job successfully, an individual should demonstrate the following competencies:
Adaptability: Adapts to changes in the work environment; manages competing demands; changes approach or method to best fit the situation; able to deal with frequent change, delays, or unexpected events.
Business Acumen: Understands business implications of decisions; displays orientation to profitability; demonstrates knowledge of market and competition; aligns work with strategic goals.
Customer Service: Responds promptly to customer needs; solicits customer feedback to improve service; responds to requests for service and assistance.
Dependability: Responds to requests for service and assistance. Follows instructions, responds to management direction. Takes responsibility for own actions. Commits to doing the best job possible. Keeps commitments. Meets attendance and punctuality guidelines.
Interpersonal: Focuses on solving problems, not blaming. Maintains confidentiality. Listens to others without interrupting. Keeps emotions under control. Remains open to others’ ideas and tries new things.
Judgment: Displays willingness to make decisions; exhibits sound and accurate judgment; supports and explains reasoning for decisions; includes appropriate people in decision-making process; makes timely decisions.
Motivation: Sets and achieves challenging goals; demonstrates persistence and overcomes obstacles; measures self against standard of excellence; takes calculated risks to accomplish goals.
Oral Communication: Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; responds well to questions; demonstrates group presentation skills; participates in meetings.
Persuasiveness: Presenting an idea or plan in a way that persuades others to adopt a certain stand.
Professionalism: Approaches others in a tactful manner; reacts well under pressure; treats others with respect and consideration regardless of their status or position; accepts responsibility for own actions; follows through on commitments.
Written Communication: Writes clearly and informatively; edits work for spelling and grammar; varies writing style to meet needs; presents numerical data effectively; able to read and interpret written information.
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The ability to work out of your home and travel daily (within a 60 mile radius) to call on dealers. (A valid driver’s license reliable transportation and auto insurance are required.)
Excellent communication, interpersonal and organizational skills
Must be able to work Saturdays as needed out in the field.
Education/Experience
2-5 years previous experience in a challenging sales role with a proven track record of success.
Previous experience in Auto Finance sales and underwriting or dealership experience.
Sub-prime auto finance experience highly preferred.
Supervisory Responsibility
None
Language Ability
Ability to clearly and effectively communicate in person, in writing and by telephone
Computer Skills
Proficient in use of MS Office - Word, Excel, PowerPoint, Visio, Project, Access, SharePoint
Certificates and Licenses
None Required
Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this Job, the employee is regularly required to sit. The employee is occasionally required to walk.
Commitment to Diversity and Equal Employment Opportunity
United Auto Credit Corporation, a wholly owned indirect subsidiary of Vroom, is an equal opportunity employer committed to creating and supporting a work environment where all employees can find their drive. To do that, we champion a workplace where each and every person is treated with dignity and respect and is valued for their unique perspectives and contributions. We believe our values of SPEED (Service, Progress, Employees, Engagement, and Development) are best realized in an environment, whether physical or virtual, where every individual has the ability to bring their whole selves to work and contribute fully.
UACC maintains a working environment that encourages mutual respect and promotes harmonious and friendly relationships among employees. The company prohibits any form of employment discrimination or harassment against employees, applicants, or other protected persons in the workplace based on a protected characteristic(s), regardless of who the source is of such conduct. Protected characteristics include race, color, religion, creed, sex (including gender, sexual orientation, gender identity or expression, or pregnancy, childbirth, or a related medical condition), national origin, ancestry, ethnicity, age, physical or mental disability, genetic information, service in the uniformed services, citizenship, or any other characteristic protected by federal, state, and/or local law. This commitment to antidiscrimination and antiharassment applies to all terms, conditions, and privileges of employment including, but not limited to, recruitment and hiring.
UACC likewise provides reasonable accommodations to qualified applicants, employees, or other legally protected individuals in the workplace with a disability to enable them to participate in the job application process, to perform the essential functions of a job, or to enjoy the benefits and privileges of employment equal to those of other employees, except if the accommodation would pose an undue hardship. The company also makes reasonable accommodations for religious beliefs and practices.
UACC complies with all applicable federal, state, and/or local laws relating to equal employment.
Other Things to Note
This posting is not intended to provide a comprehensive account of the duties and responsibilities that may be required of this position. Duties and responsibilities may change or be added at any time, with or without notice.
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