Remote, SF or Hybrid
Hybrid
At Assort Health, we believe healthcare should feel effortless and connected — quick answers, clear communication, and seamless access to care. That’s why we’re building a new foundation for how patients and providers connect, driven by AI, built to embrace the complexities of healthcare, and tailored to each provider’s unique needs.
Assort is the most comprehensive patient experience platform powered by specialty-specific agentic AI. Assort’s omnichannel AI agents seamlessly integrate with EHR/PMS and complicated provider preferences to eliminate lengthy hold times and inefficiencies that stand in the way of patients getting the care they need.
Since launching in 2023, Assort has managed over 150M+ patient interactions, slashing average hold times from 11 minutes to 1 minute. Our platform now handles calls for thousands of providers with 98%+ resolution rates and 99% scheduling accuracy. Patient satisfaction averages 4.5/5 over 52K reviews, and we’ve achieved 20× revenue growth in 2025. We’re scaling rapidly and expanding adoption across the entire healthcare industry.
We are early in our health system motion. Your job is to create pipeline, win 1-2 of our first enterprise health system logos, and help turn an early motion into a repeatable GTM engine.
This is not a “wait for inbound” role. It is a builder role: prospecting, executive selling, multi-threading, and running deals through procurement/security with discipline.
Pipeline creation + account activation
Build and execute a named-account plan (regional systems prioritized) to generate net-new opportunities.
Drive outbound to VP-level operators and executives (VP Access / Ambulatory Ops / Contact Center leadership / CIO org).
Use a disciplined approach to stakeholder mapping and multi-threading (Ops + IT/Security + Finance/Exec sponsor).
Enterprise deal execution
Lead complex sales cycles end-to-end: discovery → POV → business case → pilot/rollout plan → procurement/legal → signature.
Run Mutual Action Plans (MAPs) and weekly deal control cadences to prevent stalls.
Navigate InfoSec, HIPAA, procurement, contracting, and governance reviews with clarity and urgency.
Cross-functional leadership
Partner with Solutions/Product to scope implementation requirements (without over-promising), and align on what can realistically be delivered.
Provide structured feedback to leadership on ICP signals, competitive patterns, and pricing/packaging implications.
Non-negotiables (must-haves)
Self-sourced pipeline: You have a track record of creating pipeline from net-new accounts (you can show examples and numbers).
Health system wins: You have closed enterprise deals into health systems / IDNs, including navigating procurement/security.
Enterprise rigor: You run disciplined process (MAPs, stakeholder plans, clear next steps, strong CRM hygiene).
Executive presence: You can credibly engage VP/C-suite leaders and lead outcome-based conversations.
Builder mindset: Comfortable operating without a mature playbook, and excited to create the playbook.
Strong plus (not required, but materially helpful)
Prior experience in patient access / scheduling / contact center / digital front door domains.
Familiarity with major EHR and contact center ecosystems (Epic, Oracle Health/Cerner; Genesys/NICE/Five9/Cisco).
Experience with outcome-driven pilots and value-based business cases tied to access KPIs (abandonment, hold time, appointment conversion, staffing capacity).
7-12 years of experience selling into large health systems/IDNs.
3-5+ years of closing experience on complex enterprise deals in U.S. provider markets.
Proven ACV wins of $500k+ and multi-year, multi-site rollouts; comfortable leading C-suite/Board-level conversations.
Hands-on experience with hospital procurement, value analysis, RFPs, and navigating InfoSec/HIPAA/SOC 2 reviews.
Working knowledge of EHR scheduling & integration (Epic, Oracle Health/Cerner, athena) and contact-center stacks (Genesys/NICE/Five9/Cisco).
Ability to translate call-center and access KPIs (ASA, AHT, SLAs, containment, occupancy) into ROI and staffing models.
Strong solution selling and multi-threading skills; you run mutual close plans and keep velocity through complex orgs.
Strong communicator with crisp, data-driven storytelling; well-connected with a robust network.
Driven and resilient—thrives in long pursuits yet capable of sprint execution
30 days: Active pipeline with ≥10 net-new health-system targets; stakeholder maps for top 5; mutual close plans in place.
90 days: Two late-stage opportunities with validated ROI and technical fit; at least one pilot scoped with success criteria.
180 days: One closed-won enterprise program (multi-site or multi-service line) and ≥2 expansions in existing accounts.
12 months: Exceed annual quota; referenceable IDN with measurable access improvements (e.g., abandon ↓, wait times ↓, bookings ↑, FTEs ↓).
💸 Competitive Compensation – Including salary and employee stock options so you share in our success.
📚 Lifelong Learning – Annual budget for professional development, plus training opportunities to help you grow.
💻 Office Setup Stipend – We’ll outfit your in-office workspace so comfy as it's productive.
🩺 Top-Tier Health Coverage – Medical, dental, and vision insurance, because your health comes first.
🏖 Unlimited PTO – We trust you to take the time you need to recharge and come back ready to crush it.
🥗 Meals & Snacks – Lunch, dinner, and snack breaks that fuel great ideas.
💪 Fitness Stipend – Your wellness matters. We reimburse monthly membership costs to support your health.
🚆 Commuter Benefits – We cover eligible transportation costs to make your trip to work easier.
👵 401(k) – Build your retirement savings.
Our team at Assort Health moves fast, stays focused, and is fueled by a desire to serve our customers and patients. Our company values guide how we work—they are present in how we show up, make decisions and work together to move our mission forward. We bring a Day One Drive, relentlessly striving to improve, keep a 5-Star Focus, as our customers are our lifeblood, always Answer the Call, remembering that ownership and accountability are paramount, and show up with One Pulse, because we are one team, with one rhythm and one result. Our team is growing and we are looking for motivated, hardworking, and passionate talent. If you want to make healthcare accessible for everyone, we’d love to hear from you!
Please note: the Assort Health Talent Team will only email you from an assorthealth.com email address.
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