Primary City/State:
John C Lincoln - 250 E Dunlap Ave Phoenix, AZ 85020
Category:
Safety and Security
Shift:
Night
Department:
Security



Great care starts with great people. (Like you.)
At HonorHealth, you’ll find something special. From humble beginnings in 1927 to one of Arizona’s largest nonprofit healthcare systems, our culture is built on warmth and neighborly kindness. Behind every smile is a highly skilled professional with deep expertise and an unwavering dedication to what matters most — caring for the health and well-being of people and communities across the greater Phoenix area.
Responsibilities:


JOB SUMMARY
The Armed Security Officer patrols designated HonorHealth properties, screens visitors, and performs other activities related to the safety and security of staff, patients, and visitors. Some activities can involve elements of danger or risk of injury and restraining patients. Protects HonorHealth property, staff, patients, and visitors when needed.
ESSENTIAL FUNCTIONS
- Responsible for ensuring a safe and secure hospital campus. Patrols assigned areas, checking for suspicious activity or safety/fire hazards. Investigates and/or reports hazards, unusual or suspicious circumstances to the appropriate leadership personnel. Checks doors and windows of buildings to ensure they are tightly closed and locked; notes in written log any unlocked doors/windows; submits information to supervisor and/or manager. Monitors and manages ingress flow through weapons detection systems in accordance with operational procedures, while maintaining a professional and welcoming demeanor. Demonstrates vigilance in identifying threats and hazards involving continuous monitoring, awareness, and proactive measures to detect and mitigate potential risks. Escorts people/property to desired destination when monies, documents or safety of property or persons are a concern. Responds to alarms and dispatched calls and takes appropriate actions. Unlocks buildings/doors after checking identification and compliance with hospital policies. Enforce organizational policies. (i.e. parking, smoking, badge compliance) Provides training to staff as needed.
- Responsible for assisting in emergency situations. Acts as first responder to disturbances/emergencies such as infant abduction alarms, fire alarms, panic alarms, intruder alarms, restraint calls anywhere in hospital or on hospital grounds. Must respond to urgent security calls immediately, which may require rapid stair climbing, running/sprinting, moving of heavy equipment and other associated tasks. In the event of emergencies, must take charge of maintaining order, safety and to protect personnel and property. Some activities can involve interacting with and controlling hostile, belligerent, aggressive individuals involving some element of danger or risk of injury. Subdues resisting, aggressive, combative and distressed individuals and when ordered by proper medical authority and in compliance with hospital policy/procedure the application of appropriate restraint equipment to prevent injury to individual or others. This activity can involve some element of danger and/or risk of injury. May assist law enforcement officers and security leadership with protection details, crowd control, and surveillance at large public events. May assist in providing security for mass casualty events including setting up Decon equipment
- Responsible for investigating and/or documenting incidents. Documents policy violations in citations or emails. Maintains a daily log of activities. Provides and relays information as directed.
- Responsible for completing required training and annual/quarterly in-services. Participates in security department training and continuing education programs including, but not limited to Nonviolent Crisis Intervention Techniques, Self Defense Tactics & Techniques, quarterly firearms training and annual firearms qualifications leading to certification in the use of specialized equipment.
- Represents HonorHealth as a brand ambassador for the company. Greets patients/visitors/vendors/staff with a smile. May assist in providing security for mass casualty events including setting up decon equipment. Collaborates with and maintains positive working relationship with community partners.
- Other duties as assigned
- The above job responsibilities describe the general nature and level of work to be performed. It does not restrict management’s right to assign or re-assign duties at any time.
EDUCATION
- High School Diploma or GED - Required
- Associate's Degreen or equivalent from a recognized college or trade school - Preferred
EXPERIENCE
- 10 years law enforcement experience with separation in “good standing”, or retired law enforcement. - Required
CERTIFICATIONS
- Driver License – Required
- LEOSA Certified - Required
- Successful completion of the HH Armed Security Officer Training Program within 90 days of hire - Required
- Basic Life Support certification through the American Heart Association, 60 Days - Required
- Taser certification within 90 days of hire by HonorHealth Public Safety/Certified Taser Instructor, 90 Days - Required


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