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Chesapeake, Virginia, United States
Onsite
Your strong organizational skills, operational mindset, and ability to coordinate multiple priorities make you a great fit for our Asset Protection Security Specialist position. Join our dynamic team and play a key role in supporting enterprise Asset Protection operations, enhancing operational efficiency, and strengthening security programs across Dollar Tree retail locations.
As an Asset Protection Security Specialist at Dollar Tree, you'll support enterprise Asset Protection operations by coordinating alarm monitoring, camera systems, access management, incident escalation, reporting, vendor support, and field operations across retail locations. In this role, you'll serve as a critical liaison between field leadership, vendors, Store Support Center (SSC) partners, and Asset Protection teams to improve response times, streamline communication, and maintain operational continuity. You'll also support the phased development of the Security Operations Center (SOC) model by helping centralize operational processes and monitoring workflows.
Your day-to-day job duties include, but are not limited to, the following:
Security Operations & Incident Management:
Coordinate daily operational support for Asset Protection programs, systems, and field initiatives across retail store locations
Manage alarm escalations, monitoring workflows, dispatch coordination, false alarm follow-up, and issue resolution with internal and external partners
Determine appropriate escalation paths and coordinate response activities for operational incidents, system outages, emergency situations, and critical Asset Protection events
Provide operational support for emergency incidents, after-hours escalations, and critical Asset Protection events as needed
Systems Administration & Access Management:
Administer user access and permissions for Asset Protection security platforms and monitoring systems in accordance with company policies
Support camera systems and security platform administration, troubleshooting, and escalation management for platforms including Solink, Orchid, Everon, and related systems
Coordinate service requests, maintenance activities, and operational support for alarm, CCTV, access control, and product protection systems
Maintain operational documentation, workflows, SOPs, contact lists, and support materials for Asset Protection systems and programs
Vendor Coordination & Project Support:
Serve as a primary liaison between field leadership, vendors, SSC departments, and Asset Protection teams to facilitate issue resolution and operational continuity
Coordinate and track Asset Protection projects, including installation schedules, service requests, status reporting, and field communication
Coordinate vendor service activities, including repair prioritization, scheduling, escalation, and service resolution
Support installation and deployment activities to ensure successful execution of Asset Protection initiatives
Reporting, Analysis & Continuous Improvement:
Maintain and distribute operational reports related to Asset Protection programs, incidents, vendor activity, installations, maintenance, and project execution
Monitor and analyze operational trends involving alarms, incidents, service issues, and program performance
Identify opportunities for process improvements, workflow enhancements, and increased operational efficiency
Recommend operational adjustments and reporting improvements to improve system effectiveness and reduce false dispatch activity
Security Operations Center (SOC) Development:
Support the phased development of Security Operations Center (SOC) operational processes
Assist with centralized incident handling, monitoring workflows, escalation procedures, and communication standards
Contribute to the development of scalable operational processes that support enterprise Asset Protection objectives
Your Required Skills and Experience:
Bachelor's degree required; preferred fields of study include Asset Protection, Criminal Justice, Business, Operations, Project Management, or related disciplines
2–4 years of experience in Asset Protection, security operations, retail operations, project coordination, operational support, or a related field
Experience supporting operational workflows, reporting processes, vendor coordination, or multi-system environments
Strong organizational skills with the ability to manage multiple priorities, deadlines, and operational escalations simultaneously
Excellent written and verbal communication skills
Proficiency in Microsoft Office applications including Excel, Outlook, PowerPoint, Teams, and Smartsheet
Ability to analyze operational information, maintain accurate reporting, identify process improvement opportunities, and support operational decision-making
Ability to work independently while contributing to team-oriented goals
Preferred Requirements:
Experience supporting alarm systems, camera platforms, access management systems, operational monitoring environments, or related security technologies
Experience working with security operations centers (SOC) or centralized monitoring environments
Knowledge of retail Asset Protection programs, operational support functions, and incident management processes
Start Rate = $77,000-$81,000 based on experience plus 10% bonus and equity.
The company offers Health, Dental, & Vision, a flexible spending account, life and disability insurance benefits, a 401k plan, PTO, paid holidays annually, and an employee stock purchase plan.
Our success is a team effort —
when we reach our goals, you'll be eligible for a yearly bonus!
Your Perks and Benefits:
We offer a wide variety of rewards to support your health, wealth, and mental well-being. In addition to medical, pharmacy, dental, and vision insurance, we offer:
Employee Assistance Program
Retirement plans with matching contribution
Employee Stock Purchase Program
Educational Assistance
Access to PerkSpot, an employee discount platform for goods and services
And much more!
Who We Are:
At Dollar Tree, we make a difference in the lives of our customers every day by exceeding their expectations and delivering value — it's what our business is built on. Our associates play an important role in this commitment by embracing change and showing up for their teams and their communities.
We see an exciting path forward as our company continues to grow and transform — and we know that this path starts with you.
Join our team today and discover The Value of You.
Dollar Tree is an Equal Opportunity Employer committed to complying with the Americans with Disabilities Act (ADA) and providing reasonable accommodations to qualified individuals with disabilities.
This job specification should not be construed to imply that these requirements are the exclusive standards of the position. This is not to be considered a complete list of job duties, which may be amended from time to time at the discretion of Dollar Tree. Incumbents will follow any other instructions and perform any other related duties as may be required by their supervisor.
Please note, this job description is not a contract of employment and may be modified to meet evolving business needs. Employment at Dollar Tree is at-will, meaning that either the employee or the company may terminate the employment relationship at any time, with or without cause or notice.
Full time500 Volvo Parkway,Chesapeake,Virginia 23320Asset ProtectionDollar Tree