WHO WE ARE
NeueHealth is a value-driven healthcare company grounded in the belief that all health consumers are entitled to high-quality, coordinated care. By uniquely aligning the interests of health consumers, providers, and payors, we help to make healthcare accessible and affordable to all populations across the ACA Marketplace, Medicare, and Medicaid.
NeueHealth delivers clinical care to health consumers through our owned clinics – Centrum Health and Premier Medical – as well as unique partnerships with affiliated providers across the country. We also enable providers to succeed in performance-based arrangements through a suite of technology and services scaled centrally and deployed locally. Through our value-driven, consumer-centric approach, we are committed to transforming healthcare and creating a better care experience for all.
JOB SUMMARY
The Assistant Clinic Manager will lead daily operations, staff management, and administrative tasks to ensure smooth and efficient patient care delivery. The role encompasses budget oversight, regulatory compliance, and fostering a positive work environment to support staff morale and enhance patient satisfaction, contributing to the overall success and reputation of the clinic.
DUTIES & RESPONSIBILITIES
The Assistant Clinic Manager I job description is intended to point out major responsibilities within the role, but it is not limited to these items.
- Directs, supervises, coordinates specific functions and activities of clinic, including systems, policies and procedures, human resources, support services.
- Facilitates the employment, development, and management of employees.
- Promotes the provision of cost-effective, high-quality health care services to patients.
- Cooperates with medical and administrative staff to ensure compliance with standards and regulations.
- Reviews operational problems / policies and recommends solutions and changes to the Medical Director, Regional Manager, or VP of Operations.
- Collaborates with Operations Leadership in the preparation and implementation of quarterly budgets. Recommends funding based on knowledge of policies, costs, and operating practices.
- Represents clinic at public and professional meetings and conferences.
- Participate in clinic communication and public relations programs in collaboration with marketing.
- Maintains professional affiliations and enhances professional development to keep pace with the trends in health care.
- Monitor HEDIS, MRA, CDI, and quality metrics
EDUCATION AND PROFESSIONAL EXPERIENCE
- 1+ years of healthcare administration experience
- 1+ years of supervisory experience
- Bilingual English/Spanish (preferred but not required)
- High school diploma or equivalent required.
- Previous supervisory or leadership experience preferred.
- Knowledge of electronic medical records eClinicalWorks required.
- Travel between clinics required.
- Experience with value-based care, HEDIS, MRA, and quality initiatives preferred.
PROFESSIONAL COMPETENCIES
- Computer literacy in Excel, word, outlook, PowerPoint, Electronic Medical Records
- Knowledge of health care administration, clinic philosophy and policies, operating procedures, and fiscal management systems
- Knowledge of governmental regulations and reimbursement standards.
As an Equal Opportunity Employer, we welcome and employ a diverse employee group committed to meeting the needs of NeueHealth, our consumers, and the communities we serve. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
