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Austin, Texas, United States
Onsite
About This Position
Assistant Director, Austin Convention Center - Sales & Marketing
Purpose:
Under general direction of the Director, exercises independent judgment and is responsible for the management, operations, marketing and usage of the City's public event and parking facilities, including administrative and support functions.
Duties, Functions and Responsibilities:
Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned.
The primary focus of the Assistant Director is the management of the day-to-day operations of the City's public event and parking facilities, including administrative and support functions.
Supports the Director in contract and operational management of shared usage facilities.
Assist the Director in development of department annual budget.
Assist the Director in establishing and managing fees and revenues for facility usage, including rates to be paid for lease or rental of the facilities, concessions, parking, etc.
Assist the Director in management of contractors and subcontractors.
Mentors and coaches staff to identify areas in need of improvement. Suggests methods for improvement and monitors employee’s progress in these areas.
Direct supervision of Convention Center Division and Business Unit Managers.
Maintains responsibility for dissemination of information to and from staff in an open and honest manner, which encourages discussion to foster understanding of the information.
Disseminates city and departmental policies, procedures and guidelines to staff and accepts responsibility for their consistent application throughout the organization.
Evaluates employee job performance based on departmental expectations on a regular basis providing feedback based on their evaluations and suggest methods for improvement.
Responsibilities - Supervisor and/or Leadership Exercised: Responsible for the full range of supervisory activities including selection, training, evaluation, counseling, and recommendation for dismissal.
Knowledge, Skills, and Abilities: Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.
Knowledge of convention and trade show industry and of facility management.
Knowledge of practices and principals relative to leadership, management and supervision.
Knowledge of scheduling techniques.
Knowledge of modern budgeting and personnel management practices.
Skill in strategic planning.
Skill and proficiency in establishing and maintaining open and honest communication with City and department staff and employees.
Skill in providing direction for employees to ensure efficient customer service.
Skill in the application of supervisory and management practices.
Skill in providing feedback to employees in a positive and constructive manner.
Skill in training, mentoring and coaching staff.
Skill in management of emergency-related incidents.
Skill and proficiency in the basic use of personal computers and productivity applications such as word processing, database management, and presentation and spreadsheet software.
Skill in operations forecasting and grand strategy design and implementation.
Skill in projecting, long range goals for facility usage, revenues, and expense.
Skill in establishing and maintaining effective working relationships with City officials, representatives of business and governments, City employees and the general public.
Minimum Qualifications:
Bachelor's degree in Business/ Administration Public Administration, or related field plus a minimum of seven (7) years’ experience in a managerial capacity in a convention center, public assembly/event facility or other related facility/industry.
One (1) additional year of experience may substitute for one (1) year of the required education with a maximum substitution of four (4) years.
Licenses and Certifications Required:
None
The ideal candidate is an experienced servant leader with a clear, future focused approach to improving both sales growth and marketing at the Austin
Convention Center. Their first year will focus on setting direction, strengthening
foundations, and creating alignment across these functions.
The next Assistant Director of Sales and Marketing is expected to rebuild and
enhance the marketing function so it can deliver high quality external marketing
that drives demand, while also improving internal communication that supports
staff alignment and reinforces the organization’s reputation.
The ideal candidate must bring sales and marketing together as a unified,
accountable team with clear goals and measurable outcomes. Achieving these
priorities in the first year is essential to stabilizing performance, expanding
revenue opportunities, and positioning the Convention Center for long term
growth.
Regarding Your Application:
A detailed and complete Employment Application is required. A Resume and Cover Letter are required and will not be accepted in lieu of a complete online Employment Application. Please be sure to upload your Resume and Cover Letter for consideration.
Verification of employment history dates on resume should match online Employment Application.
Employment history dates must include month and year.
This position has been approved for a Criminal Background Investigation (CBI).
To ensure consideration, candidates should apply by September 16, 2026. To apply, candidates must complete this online application. Interested candidates should apply early in the process for optimum consideration.
This position is subject to the Texas Open Records Act.
To view the detailed Recruitment Profile for this position, please click here.
To view the City of Austin recruitment video, please click here.
Working with Austin Convention Center provides a number of health and welfare benefits such as low-cost medical, dental, vision, paid leave time, a highly competitive retirement plan, training opportunities and more. Please click HERE for more information.
If you are selected as a top candidate:
Verification of your education (which may include high school graduation or GED, undergraduate and/or graduate degrees) will be required. You must provide proof of education from an accredited organization/institution and proof of your professional licenses or certifications.
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Make a Difference: Join a team driving meaningful change in one of the fastest-growing cities in the nation.
Value and Innovation: Work in an environment where employees are valued, and innovation thrives.
Competitive Benefits: Enjoy a comprehensive compensation package that includes generous leave, work-life balance programs, and extensive benefits.
Retirement Security: Plan for the future with the City of Austin Employees' Retirement System.
Sustainable Transportation Options: Commute easily with access to public transit and bike-friendly infrastructure.
Focus on Wellness: Stay healthy through wellness programs, on-site fitness centers, and mental health support.
Career Growth: Advance your skills and expertise with professional development and leadership opportunities.
Modern Workspaces: Work in innovative and sustainable environments that foster collaboration and inspiration.
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EEO Statement for City of Austin:
The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual's AIDS, AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk.
City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1.
