Job Title
Assistant Director for AV/Technology and Facilities Management, Armstrong Student CenterDepartment
Student Centers OperationsWorker Type
RegularPay Type
SalaryPosition Salary Minimum
46,000Position Salary Maximum
56,000Salary will be commensurate with the level of the position, education, and experience.
Scheduled Weekly Hours
40Benefit Eligible
YesScreening Date
2026-04-30Job Description Summary
The Armstrong Student Center is a 242,000 square foot complex and the site for approximately 3,500 meetings and events per year. The center manages event production, building operations, student organization office space, and recreation amenities to create the "living room of campus." This position is designed to support student and professional staff in ensuring continuity of services, maintaining a student-centered approach to our work and adhering to our core values of collaboration, stewardship, inclusion, learning and caring.Job Description
Technology
Responsible for managing technology associated with the student center, including: AV equipment, assistive technology devices, sound and light equipment, digital advertising displays, and security systems (camera system, key control, etc.)
Develops relationships with on and off campus partners who help maintain Armstrong technology: Information Technology, ESports, outside contractors.
Maintain inventory of technology and AV equipment
Meet with departments, student organizations and external clients, as requested, to provide advice and guidance regarding AV services and functionality for events.
Manage repair, replacement and preventive maintenance schedules
Creates budget projections for annual maintenance costs
Trains student staff on use of all building technology, AV systems, and sound systems (including sound and light boards)
Directs the technical and digital infrastructure of the Armstrong Esports Lounge, and the RedZone game room, including management of the ggLeap platform, computer hardware and user access to ensure a positive gaming experience.
Facilities
Directs the daily facility operations of the student center, specifically managing building systems, physical facilities, hardware and technical components. Collaborates and works closely with student Building and Events Managers to ensure good communication and completion of facilities related activities.
Responsible for the care and maintenance of facility infrastructure, furniture, fixtures and equipment. Serves as the primary liaison for off-campus service providers, managing vendor contracts and performance.
Develops and maintains relationships with campus partners who contribute to a positive building environment, including: physical facilities, dining services, custodial services, campus police, and building tenants
Develops and manages repair, replacement and preventive maintenance schedules
Creates annual budget projections for both physical and technical maintenance costs
Works in collaboration with the Associate Director and Director to manage project construction & contractors tied to building improvements
Submits and tracks work orders and help manage repairs and maintenance of facility
Administers building automation (BAS) to regulate climate control for large-scale event venues, optimizing occupant comfort while executing energy-saving protocols during periods of low occupancy.
Manages building access and security through oversight of key inventory/control, computer-controlled access points and building CCTV systems.
Assists in sustainability initiatives as related to the facility and equipment
Trains student employees on proper usage of equipment and set up
Event & Student Staff Support
Alongside the Assistant Director for Event Operations, serves as a key advisor and indirect supervisor to student management teams, delivering guidance on physical facility maintenance and technology systems, including troubleshooting support.
Acts as the designated on-site lead, providing AV production support for high-profile events (may include occasional evenings or weekends).
Other departmental and divisional opportunities
Designated as "Essential Personnel," providing critical on-site leadership and operational support during weather-related events, facility emergencies, and campus-wide crises to ensure student safety and infrastructure protection.
Represents departmental interests on the Miami University Parking Advisory Board
Serves as a primary Building Point of Contact (BPOC), acting as a liaison between the facility, university administration, and Physical Facilities
Partners directly with the Miami University Police Department (MUPD) to assess facility security needs
Maintains a high degree of flexibility by executing specialized projects and "other duties as assigned”.
Minimu m Qualifications
Bachelor's degree conferred by start date and two years of professional experience in an educational setting, event management, theater, or facility operations.
Preferred Qualifications
Master’s Degree in Student Affairs/Higher Education, theater, management, facility operations or related fields.
Required Knowledge, Skills, & Abilities
Experience with the use and configuration of sound, lighting and audio visual systems
Strong organizational skills
Strong problem solving and critical thinking skills
Experience providing excellent customer service
Must be willing and able to work some evenings and weekends as needed to support events and activities - will have a flexible schedule
Ability to manage multiple tasks and a fast-paced environment
Preferred Knowledge, Skills, & Abilities
Experience with the use and configuration of gaming systems and/or e-sports operations.
Skilled at providing AV support for meetings, conferences or events.
Experience in a higher education, facility operations and/or student centers
Project Management
Additional Position Information (if applicable)
Required Application Documents
Cover LetterSpecial Instructions (if applicable)
NoneAdditional Information
A criminal background check is required. All campuses are smoke- and tobacco-free campuses.
This organization participates in E-Verify.
Remote Work
For positions that are approved for remote work: Remote work is not a right, it is a work arrangement that can be modified or revoked by Miami University at any time for any reason, including the convenience of the University.
Reasonable Accommodations
Requests for reasonable accommodations for disabilities related to employment should be directed to ADAFacultyStaff@miamioh.edu or 513-529-3560. Questions and follow-ups regarding requests should also be directed here.
Miami University Values Statement
Miami University is a scholarly community whose members believe that a liberal education is grounded in qualities of character as well as of intellect. We respect the dignity of other persons, the rights and property of others, and the right of others to hold and express disparate beliefs. We believe in honesty, integrity, and the importance of moral conduct. We defend the freedom of inquiry that is the heart of learning and combine that freedom with the exercise of judgment and the acceptance of personal responsibility.
For more information on Miami University’s mission and core values, please visit the Mission and Core Values webpage.
Equal Opportunity/Affirmative Action Statement
Miami University, an Equal Opportunity/Affirmative Action employer, encourages applications from protected veterans and individuals with disabilities. Miami University prohibits harassment, discrimination and retaliation on the basis of age (40 years or older), color, disability, gender identity or expression, genetic information, military status, national origin (ancestry), pregnancy, race, religion, sex/gender, status as a parent or foster parent, sexual orientation, or protected veteran status in its application and admission processes, educational programs and activities, facilities, programs or employment practices. Requests for reasonable accommodations for disabilities related to employment should be directed to ADAFacultyStaff@miamioh.edu or 513-529-3560.
Clery Act
As part of the University’s commitment to maintaining a healthy and safe living, learning, and working environment, we encourage you to read Miami University’s Annual Security & Fire Safety Report at: http://www.MiamiOH.edu/campus-safety/annual-report/index.html, which contains information about campus safety, crime statistics, and our drug and alcohol abuse and prevention program designed to prevent the unlawful possession, use, and distribution of drugs and alcohol on campus and at university events and activities. This report also contains information on programs and policies designed to prevent and address sexual violence, domestic violence, dating violence, and stalking. Each year, email notification of this website is made to all faculty, staff, and enrolled students. Written notification is also provided to prospective students and employees. Hard copies of the Annual Security & Fire Safety Report may be obtained from the Miami University Police Department at 513-529-2223.
Labor Law Posters for Applicants
Please visit our Labor Law Posters webpage to access all relevant and applicable labor law information.