Assistant Director of Alumni Engagement, Student, Young Alumni, and Digital Engagement

Equal Opportunity and Nondiscrimination Statement                                    

In addition to its commitment to a harassment-free educational and working environment, the College is an equal employment opportunity employer. The College is committed to a policy of equal employment opportunities for all applicants and employees and complies with all applicable state and federal laws on the matter. The College does not unlawfully discriminate on the basis of race, color, religion, sex (including gender, pregnancy, childbirth, or related medical conditions), gender identity, gender expression, national origin, ancestry, age, physical disability, mental disability, medical condition or medical leave, marital status, sexual orientation, or any other category protected by law. The College also prohibits the harassment of any employee on any of these bases.

Location:

Claremont, CA

Job Posting Title:

Assistant Director of Alumni Engagement, Student, Young Alumni, and Digital Engagement

Job Details and Requirement:

BASIC FUNCTION:

The Assistant Director of Alumni Engagement, Student, Young Alumni, and Digital Engagement leads the College’s student, young alumni, and digital community-building efforts. Serving a community of more than 14,000 alumni, this role is central to advancing meaningful connections that support the College’s mission and strengthening lifelong engagement.

This position is responsible for developing and executing a comprehensive student-to-alumni engagement strategy that spans all four years of the student experience, post-graduate introduction into the Alumni Association, and beyond. The Assistant Director also oversees key digital platforms including social media and Engage.CMC, and plays a leadership role in volunteer management including co-leading the CMCAA Committees. The role contributes broadly to Alumni Association initiatives and the office’s overall engagement strategy.

DESCRIPTION OF DUTIES AND RESPONSIBILITIES:

Reporting to the Executive Director of Alumni and Parent Engagement, the Assistant Director of Alumni Engagement, Student, Young Alumni, And Digital Engagement works both independently and collaboratively to perform the following essential duties and responsibilities:

ESSENTIAL FUNCTIONS:

• Lead the design, implementation, and ongoing refinement of a comprehensive end-to-end student to young alumni engagement strategy, developing measurable initiatives that strengthen belonging, institutional connections, service, and long-term affinity.
• Work with Alumni Association leadership, Parent Network Leadership, Annual Giving, and campus partners to design and execute a range of educational-, social-, and community-focused programs that create intentional engagement journeys that span undergraduate years through the first decade of alumni life.
• Design and execute a comprehensive young alumni engagement strategy focused on activation and retention, peer connection, and professional networking through the 19 global chapters of the Alumni Association. Work collaboratively with engagement officers to build programming and engagement pathways that support recent graduates during key transition moments including regional relocation, early career navigation, and continued connection to the College community.
• Provide strategic leadership for alumni-supported career engagement initiatives in partnership with the Soll Center for Student Opportunity and other relevant campus stakeholders. Strengthen alumni participation in programming that supports student success. Develop tactics to connect students with industry insight, networking access, and career community-building opportunities. 
• Support the operations and strategic initiatives of the Claremont McKenna College Alumni Association. Provide logistical, administrative, and programmatic support to volunteer leaders, including meeting coordination and execution of key initiatives, particularly those focused on student engagement and on- and off-campus programming.
• Manage the Engage.CMC strategic plan to grow the platform as a central hub for alumni, student, and parent interaction. Oversee assessment and manage deliverables that emphasize adoption and retention, content quality, utility, and measurable user participation. Develop multi-channel digital marketing plan for Engage.CMC.
• Provide operational support and relationship management for volunteer committees, reunion, and service leadership groups. Serve as staff liaison for designated volunteer groups including the 5-Year Reunion Committee, 50 Years of Coeducation committees, and CMCAA committees. Explore high-visibility, cross-functional initiatives that strengthen volunteerism around institutional belonging, affinity, and the student-alumni connection.
• Participate as an active member of the Office of Alumni and Parent Engagement and the College’s broader advancement efforts. Support campaigns, presidential initiatives, signature events and other strategic priorities as needed.
• Assist in the direction and oversight of support staff.
• Act as liaison with vendors, other College departments, and the alumni/parent relations departments of other colleges as needed.
• Perform other duties and tasks as assigned.

Regular attendance is considered an essential job function; the inability to meet attendance requirements may preclude the employee from retaining employment. 

The successful candidate will also be able to perform the following essential functions:

• Take and follow directions.
• Work cooperatively with others.
• Receive and respond appropriately to constructive criticism.
• Display a positive attitude.
• Balance multiple tasks and priorities
• Perform other essential duties and tasks specific to the position.

QUALIFICATION STANDARDS & SKILLS:

EDUCATION: A bachelor’s degree or any combination of education and experience that provides the required knowledge, skills and abilities is required.

EXPERIENCE: Three to five years of experience in a selective, private higher education external relations environment is preferred. Volunteer management experience is preferred.

LICENSES: A valid driver’s license and the ability to be insured under the College’s authorized driver’s policy is required to drive College-owned vehicles.

REQUIRED KNOWLEDGE, SKILLS, and ABILITIES: Individual must possess knowledge, skills, and ability to be able to successfully perform the essential functions of the position, or be able to explain or demonstrate how the essential functions will be performed, with or without reasonable accommodation, using some other combination of skills and abilities.

• A high level of proficiency in Word, Excel, Outlook and other Microsoft Office software and Adobe Creative Suite, plus the ability to learn and adapt to new software.
• Superior organizational skills and an ability to work independently with minimal direction. Must be detail-oriented.
• Excellent goal-oriented management skills. Must have the ability to work collaboratively and professionally with student employees and volunteers.
• Flexibility and the ability to juggle competing priorities and support numerous initiatives.
• Strong interpersonal skills and an ability to interface professionally with alumni, parents, administration, faculty, and students from diverse backgrounds and experiences. Must have the ability to work effectively with volunteers, the donor community, the academic community, and colleagues.
• Experience with database functions and queries, particularly with Blackbaud’s Raiser’s Edge is preferred.
• Proficiency in the use of e-mail software and the ability to manipulate attachments.
• Exceptional professional writing, editing, and analytical skills. Must possess strong verbal skills.
• Collaborative spirit and service-oriented attitude.
• Must be able to work evenings, weekends, and travel as required.

OTHER:

REQUIRED HOURS: The regular hours for this full-time position are 8:00 a.m. to 5:00 p.m., Monday through Friday. Frequent holiday, weekend, and evening work hours will be required to manage volunteers and attend programs. Travel may be required. Regular hours may vary due to needs of the College or division.

CLASSIFICATION AND STATUS:  This is a regular, full-time, 12-month, exempt, benefits-eligible position.

Supervisor – AB1825: No

Mandatory Reporter – CA Penal Code: Yes

Responsible Employee – Title IX: Yes

Campus Security Authority – The Clery Act: Yes

IPEDS Category Job Code: 21-0000/23-0000/27-0000 - Community, Social Service, Legal, Arts, Design, Entertainment, Sports, and Media Occupations

PHYSICAL REQUIREMENTS: This position may require the ability to lift materials and supplies for events, such as floral arrangements, chairs, podium, etc., up to 50 pounds.

SALARY RANGE: The anticipated salary range is $70,304 to $80,000 per year. Salary will be commensurate with qualifications and experience.

Claremont McKenna College offers employee benefits that include health, dental, and vision plans; flexible spending accounts; health savings accounts; paid vacation, sick, and holiday time; retirement benefits; basic and voluntary life insurance; dependent tuition remission; ride-share incentives; and more.

SUPERVISORY RESPONSIBILITY: None

REPORTS TO:  Executive Director of Alumni and Parent Engagement

GROOMING AND APPEARANCE: Employees are expected to wear attire that is appropriate to the office or department in which they work.

BACKGROUND CHECK: The successful candidate will be required to undergo a full consumer background check. Employment is contingent on the satisfactory results of the aforementioned, in addition to compliance with the requirements cited in this job description.

ADA/OSHA: This job description defines the essential or fundamental job duties of this position. It is assumed that employees hired for this position can perform the essential functions of this job without imposing risk of substantial harm to the health or safety of themselves or others. It may also include marginal functions, generally defined within Title 1 of the Americans with Disabilities Act (ADA) and the Occupational Safety and Health Administration (OSHA). Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose.

DISCLAIMER: This job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this position. Duties and responsibilities can change and develop over time; accordingly the College reviews job descriptions on a periodic basis and may make changes of business necessity.

AT-WILL EMPLOYMENT: Employment with the College is “at-will” meaning that the terms of employment may be changed with or without notice, with or without cause, including, but not limited to termination, demotion, promotion, transfer, compensation, benefits, duties, and location of work. There is no agreement express or implied between the College and you for continuing or long-term employment. While the College has every hope that employment relationships will be mutually beneficial and rewarding, employees and the College retain the right to terminate the employment relationship at will, at any time, with or without cause. The President is the only person who can modify or alter the at-will employment relationship.

Claremont McKenna College hires and promotes individuals on the basis of their qualifications, consistent with applicable state and federal laws, without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, pregnancy, breastfeeding or related medical condition, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, genetic characteristic or information, military and veteran status, or any other characteristic protected by state or federal law.  Inquiries may be directed to the Director for Human Resources, 528 N. Mills Avenue, Claremont, California 91711-4015, (909) 621-8490.  All applicants must complete and submit an online application to be considered for an open position.

Employment is contingent upon new employee providing documents verifying U.S. citizenship or, for aliens, documents verifying legal permission to work in the United States, applicant's acceptability for positions requiring use of a college vehicle is contingent upon a driving record acceptable to the College's automobile liability insurance. Promotion from within is encouraged whenever qualified employees of Claremont McKenna College are available. Interested employees of the College are urged to contact the Office of Human Resources if qualified for any open position. Please do not contact departments directly.

Disability Accommodations                                                                                    

In compliance with applicable laws ensuring equal opportunities to qualified individuals with a disability, CMC will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual (applicant or employee) with a disability if the disability affects the performance of essential job functions, unless the accommodation results in an undue hardship for the College. Employment decisions are based on the merit and not an individual’s disability.               

An applicant or employee who requires an accommodation should contact the immediate supervisor and the Human Resources Office. If multiple accommodations are identified that do not pose an undue hardship for the College, the selection of an accommodation will be at CMC’s discretion. To request disability accommodation for any part of the application or hiring process, please contact Human Resources at (909) 621-8490 or hr@cmc.edu for assistance.