Assistant Director of Corporate Partner Success

Job Profile:

Administrative Operations Specialist 4

Job Family:

Administrative Operations

Time Type:

Full time

Apply before 11:59 PM Arizona time the day before the posted End Date.

Minimum Qualifications:

Bachelor's degree and seven (7) years of experience appropriate to the area of assignment/field; OR, Any equivalent combination of experience and/or training from which comparable knowledge, skills and abilities have been achieved.

Job Profile Summary:
Provides leadership and support in planning, managing, developing, and evaluating departmental strategy, initiatives and activities. 

Job Description:

Do you excel at developing and supporting strategic corporate partnerships for higher education? Are you keen on blending relationship management with operational execution and analytical support? Then continue reading below for this Assistant Director of Corporate Partner Success opportunity!

 

ASU EdPlus is a dynamic unit of Arizona State University focused on the design and scalable delivery of digital teaching and learning models to increase student success and reduce barriers to achievement in higher education. We advance the economic, social, cultural, and overall health of the local, national, and international communities served by ASU.

               

Curious about what it’s like to work at EdPlus? Watch this short video, then explore more stories on the EdPlus at ASU YouTube channel.

 

We are seeking an Assistant Director of Corporate Partner Success to join our Partner Success team. Every day you will make a difference in the lives of others by supporting the planning, development, and day-to-day management of strategic corporate partnerships to advance innovative, scalable solutions aligned with organizational growth and revenue objectives. You will work directly with corporate partners and in close collaboration with internal product, marketing, and operations teams.

 

You will play a key role in implementing corporate partnership strategies, tracking performance metrics, and supporting data-informed decision-making through business intelligence and reporting activities.

 

Essential Duties:

 

• Track and maintain partnership performance metrics, including KPIs and supplemental program health metrics, to identify trends, performance gaps, and optimization opportunities.
• Collaborate with internal units, such as communications, operations, and student support teams.
• Track progress, risks, and deliverables across partnership initiatives.
• Support the preparation of executive-ready summaries and performance reports for senior leadership.
• Lead creation and co-facilitation of partner leadership meetings and program status check-ins.
• Assist in the execution of partnership expansion agreements, deliverables, and renewal activities.
• Represent ASU and ASU Online at corporate partner tabling events and webinars as needed, including leading preparation of informational slide decks, creation and printing of materials, and ordering of swag/giveaway items.
• Travel to partner locations and/or host corporate partners as needed to support relationship management.
• Assume or coordinate other duties or projects as assigned or directed.

 

NOTE: This is an in-person, hybrid position. You must be able to reliably commute to Scottsdale AZ. Some travel may be required.

 

Desired Qualifications:

• Bachelor’s degree in a related field.
• Experience managing corporate-sponsored education programs.
• Demonstrated ability to build and maintain strong corporate partner relationships by managing expectations, timelines, and deliverables through effective communication, responsiveness, and trust to ensure partner satisfaction and retention.
• Experience working with analytics systems to track pipeline and performance metrics to generate actionable insights, reports and executive-level presentations.
• Experience with AI tools to create efficiencies in work.
• Demonstrated understanding of higher education environments, including the online learner profile and needs.
• Demonstrated ability to work effectively across cross-functional teams in a matrixed environment, guiding initiatives to successful completion and ensuring alignment with strategic goals.
• Evidence of strong interpersonal skills with the ability to navigate perspectives, resolve issues, and maintain productive working relationships.
• Evidence of strong communication skills, with the ability to tailor messaging for audiences, including academic leaders and internal teams.
• Demonstrated ability to represent the organization professionally in external-facing settings, including partner meetings, campus visits, and hosted engagements.
• Demonstrated ability to navigate ambiguity; manage multiple priorities; and meet deadlines in a fast-paced environment with evolving partnership needs, priorities, and organizational changes.

NOTE: Please answer the following questions in your cover letter:

• Describe your experience building, maintaining, and strengthening collaborative relationships with internal and external stakeholders, effectively balancing their needs with organizational priorities.
• Share your professional experience with higher education environments, including knowledge of the online learner profile and needs.

Salary & Benefits:

$78,000 - $90,000 per year; DOE

ASU offers a total compensation package that includes valuable employee benefits. See the ASU Benefits website to explore options.

• Healthcare
• Financial Security
• Retirement
• Family Resources
• Tuition Reduction (eligible ASU Employee, their dependents and spouse)
• Discounts 

Working Environment:

Your desk will be in the beautiful, cutting-edge, and collaborative workspace at SkySong, the ASU Scottsdale Innovation Center. The Center houses a business community that links technology, research, education, and entrepreneurship to position ASU and Greater Phoenix as global leaders in the knowledge economy.

ASU EdPlus supports flexible work options, ranging from alternate work schedules to hybrid remote work schedules, subject to approvals per ASU policy. (This is an in-person, hybrid position.)

Some travel may be required.

Applicant must be eligible to work in the United States. ASU EdPlus will not be a sponsor for this position.

 

Department Statement:

EdPlus defines itself through a culture of curiosity, risk-taking and refusing to accept the status quo. As a central enterprise unit for ASU focused on the design and scalable delivery of digital teaching and learning models to increase student success and reduce barriers to achievement in higher education, our commitments support the University charter. ASU is a national service university and aspires to accelerate positive social outcomes through the seamless integration of cutting-edge technological innovation and scalability.

 

EdPlus employees are valued, respected, and encouraged to be their unique selves. We know that our ability to deliver high-quality services and educational experiences is strengthened by our culture of inclusion. Our innovative approach drives outcomes through serving learners, achieving milestones, striving for excellence, solving problems, embracing urgency, and being bold.

 

ASU EdPlus

 

Driving Requirement:

Driving is not required for this position.

Location:

Off-Campus: Scottsdale

Funding:

No Federal Funding

 

Instructions to Apply:

Current employees, student workers seeking staff opportunities, and students applying for student worker positions must apply directly through the Workday Jobs Hub.

To be considered, your application must include all of the following attachments:

• Cover letter
• Resume or CV

Multiple documents may be uploaded in the attachments section. Alternatively, applicants may combine all required materials into a single PDF for submission. Please ensure uploaded documents are clearly labeled and include your name.

Please ensure your resume includes all employment information in month and year format, for example 6/04 to 8/14, along with job title, job duties, and employer name for each position. Your resume should clearly demonstrate how your experience and background meet the minimum and desired qualifications for this position. Incomplete applications or missing required materials may not be considered.

Important: Do not withdraw your application to make edits. Once an application is withdrawn, it cannot be edited, reactivated, or replaced with a new submission. If you have questions or need assistance, please contact The Office of Human Resources Talent Acquisition before the posting close date.

Graduate Assistant, Intern and part-time positions are counted as half time for experience equivalency, meaning one year equals six months of experience.

Only electronic applications will be accepted for this position. By submitting an application, you confirm that the information provided is accurate and complete.

ASU Statement:

Arizona State University is a new model for American higher education, an unprecedented combination of academic excellence, entrepreneurial energy and broad access. This New American University is a single, unified institution comprising four differentiated campuses positively impacting the economic, social, cultural and environmental health of the communities it serves. Its research is inspired by real world application blurring the boundaries that traditionally separate academic disciplines. ASU serves more than 100,000 students in metropolitan Phoenix, Arizona, the nation's fifth largest city. ASU champions inclusive excellence, and welcomes students from all fifty states and more than one hundred nations across the globe.

ASU is a tobacco-free university. For details visit https://wellness.asu.edu/explore-wellness/body/alcohol-and-drugs/tobacco

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or any other basis protected by law.

Notice of Availability of the ASU Annual Security and Fire Safety Report:

In compliance with federal law, ASU prepares an annual report on campus security and fire safety programs and resources. ASU’s Annual Security and Fire Safety Report is available online at https://www.asu.edu/police/PDFs/ASU-Clery-Report.pdf. You may request a hard copy of the report by contacting the ASU Police Department at 480-965-3456.

Relocation Assistance – For information about schools, housing child resources, neighborhoods, hospitals, community events, and taxes, visit https://cfo.asu.edu/az-resources.

ASU’s comprehensive benefits package is a key part of your total compensation. Visit the ASU Compensation Estimator

Employment Verification Statement:

ASU conducts pre-employment screening which may include verification of work history, academic credentials, licenses, and certifications.

Background Check Statement:

ASU conducts pre-employment screening for all positions which includes a criminal background check, verification of work history, academic credentials, licenses, and certifications. Employment is contingent upon successful passing of the background check.

Fingerprint Check Statement:

This position is considered safety/security sensitive and will include a fingerprint check. Employment is contingent upon successful passing of the fingerprint check.