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Avon, Ohio, United States
Onsite
Job Description:
Do you relish the opportunity to beef up a team of high performers? Can you bring that extra sizzle to the grill while making lifelong memories for our guests and our team members? At Portillo’s, we’re looking for an Assistant General Manager who’s ready to lead team members to deliver satis-frying food and top-notch customer service. If you’ve got what it takes to ketchup with our fun, fast-paced environment and add that extra pickle to everything you do, we want you to join our family!
Our people are the heart of Portillo’s. We pride ourselves on living our core values of Family, Greatness, Energy and Fun while igniting the senses with our unrivaled food and experiences for our Guests and Team Members.
Job Responsibilities
Model operational standards and execute critical behaviors to run great shifts creating lifelong memories for our guests and team members.
Execute operational standards to drive sales and profits
Oversee shift planning, scheduling, training execution, and daily routines.
Drive team member growth through development programs, individual development plans (IDPs), and the Ignite internal development program.
Deliver exceptional guest experiences, making each visit memorable and fostering connections.
Foster team engagement through frequent recognition and communication.
Meet and exceed financial and profitability goals by managing budget
Implement company policies, procedures, and strategies to promote effective local and state health, quality, and food safety compliance.
Manage recruitment efforts for the restaurant ensuring we have team members focused on delivering Portillo’s experience
Plan for and make critical business decisions around inventory, budget, and labor
Job Qualifications
Minimum of 3 years of Restaurant Management or at least 1 year of Assistant General Manager or General Manager experience in a high volume, fast-paced environment preferred
Working knowledge of restaurant operations, including recruiting, food planning and preparation, purchasing, sanitation, health standards, and security
Demonstrated ability to champion hospitality and motivate team members
Strong leadership skills with a focus on coaching and achieving excellence
Knowledgeable in all financial aspects of the restaurant operations, along with P & L responsibilities
Great communication skills. Must be able to read, speak, and understand English to communicate with team members, managers, and guests
Flexibility to work 50+ hour weeks, rotating shifts (including nights and weekends), and holidays
High school diploma or equivalent
Current sanitation and B.A.S.S.E.T. alcohol service training a plus
What’s in it for you?
Hot dog! Your actual compensation will depend on experience, location, and/or additional skills you bring to the table.
Participation in a discretionary bonus program based on restaurant performance, among other ingredients
Monthly technology reimbursement
Uniform allowance
Free shift meals
Educational benefits
Perks and discounts - access to hundreds of discounts from movie tickets to gym memberships and more
Counseling and support resources through our Employee Assistance Program (EAP)
You’ll also be eligible for a bun-believable benefits package that includes:
Your choice of health insurance from among three medical plans (including a PPO), two dental plans, and a vision plan
Paid time off
401(k) with company match
Flexible Spending Accounts - healthcare and dependent care
Financial Security through Voya Financial
Beef Stock – our Employee Stock Purchase Plan*
Voluntary Benefits like pet insurance, critical illness coverage, and identity theft insurance
Learn more about our benefits here
*Must have worked at Portillo’s for 1 year with an average of at least 20 hours over a 6-month period
DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by incumbents assigned to this job. This is not intended to be an exhaustive list of all the responsibilities, duties and skills required. The incumbent may be expected to perform other duties as assigned. This job may be reviewed as duties and responsibilities change with business necessity.