Assistant Manager, Partnership Distribution Training

Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed.

What are we looking for?

This role is responsible for leading and deliver partnership distribution training initiatives to strengthen partner and internal team capabilities, enhance sales effectiveness, and support sustainable business growth. Ensure training solutions align with business objectives, customer needs, and compliance requirements through effective stakeholder collaboration and continuous improvement.

What are we expecting from this role?

• Develop and deliver role-based training programs to enhance the knowledge, skills, and effectiveness of partnership distribution teams.
• Conduct training needs analysis and manage training plans aligned with business priorities and partner development needs.
• Develop and maintain training materials covering products, sales capabilities, compliance requirements, and customer service standards.
• Manage training assessments, certification processes, attendance records, and training reports to ensure accurate documentation and compliance.
• Coach and support business teams to strengthen sales effectiveness, customer engagement, and overall performance.
• Coordinate with partner banks and internal stakeholders to align training initiatives, support business requirements, and ensure effective training execution.
• Monitor and evaluate training effectiveness, identify capability gaps, and recommend improvements to enhance learning outcomes and business impact.

Who are we looking for?

• Minimum 3-4 years of experience in training, bancassurance, insurance, banking, or financial services; supervisory experience preferred.
• Bachelor’s degree in Business, Education, Finance, Insurance, or a related field; relevant professional certification is an advantage.
• Strong communication, facilitation, coaching, stakeholder management, planning, problem-solving, and teamwork skills.
• Training design and delivery, needs analysis, assessment, reporting, Microsoft Office, life insurance knowledge, and bancassurance sales processes.

Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time / fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements.