Assistant Operations Manager

Why Choose Suddath to “Move” your Career to the Next Level?

At Suddath, you can be part of something special and inclusive!  Join a team that has a 100+ year reputation for excellence as an innovative, growing and financially stable company that is dedicated to promoting a culture that thrives on inclusion and diversity. From numerous awards to being recognized as one of the best places to work, Suddath offers a caring, family environment while providing relocation and logistics services to people and companies all around the world.

What We Offer!

• A competitive wage with a comprehensive benefits package, including a 401(k) plan with company matching
• Weekly pay for hourly-paid employees.  Biweekly pay for salaried employees.
• Paid Time Off (PTO) and paid company holidays
• A tuition reimbursement plan where employees are encouraged to continue their education and development
• For more information on our benefit offerings, please visit https://suddath.com/about/careers/ and scroll down to view our employee benefits. 

Position Summary 

The Assistant Operation Manager is responsible for the oversight of assigned WPS Operations.  The key objective of the position will be to learn the business at all levels of the operation and to help the Division to achieve improved operational and business plan goals.  Reduction of waste, improved labor ratios and increased production are expectations aligned with this position. 

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Essential Duties & Responsibilities

• Review daily work orders and Dispatch work orders to contactors and workers.
• Store shipments properly and efficiently
• Submit paperwork for daily warehouse handling and maintain a monthly storage spreadsheet
• Control, order and monitor packing material inventory and give an accurate monthly report of all material
• Process Daryl Flood Authority paperwork.
• Assist with scheduling orders for local accounts.
• Process goods received in warehouse.
• Update warehouse storage records in the system.
• Assist commercial teams in scheduling, routing crews and paperwork processing.
• Provide operational support to the management team.
• Attend Department Meetings to remain aware of business plans and their effect on warehouse operations
• Assign daily workload to department employees and ensure they are being completed
• Assist in the recruitment, interviewing and hiring of applicants
• Review scheduling needs and ensure that crews are dispatched appropriately
• Identify equipment needs, staffing and timelines for servicing client
• Ensure that Company policies are adhered to, such as uniform and safety guidelines
• Responsible for following and ensuring local security practices are enforced in order to deter theft
• Assist in the Assignment of vehicles to local crew, ensuring that the vehicles are not damaged
• Assist Workplace Services management with various tasks when deemed necessary
• Provide excellent customer service to both internal and external customers
• Establish, implement and enforce safe work practices.
• Ensure that employee time records are kept up to date and ready for processing.
• Other duties as assigned

Education and Experience

High School Diploma, GED, or equivalent required. Four (4) year college degree in Business, Supply Chain Logistics, or related field preferred. Minimum of two (2) years’ experience in the transportation, logistics, or related industry required. Previous supervisory experience preferred. Valid state driver’s license

Knowledge, Skills, and Abilities

Strong knowledge of Microsoft Excel, Outlook, and Word. Operates with a customer service mentality. Ability to manage time effectively and consistently meet deadlines. Ability to work in a team environment and demonstrate flexibility and patience. Excellent organization, communication and problem-solving skills. Ability to work under minimal supervision and with a strong sense of self-motivation. Ability to sufficiently read, speak, and write English in order to understand and give directions, and to complete paperwork accurately. Ability to operate a variety of standard office equipment as dictated by the duties of the job and perform data entry and typing functions.

Physical Demands

Work is primarily performed in a climate controlled environment. Occasionally requires work performed in a non-climate controlled warehouse or outside environment. Requires sitting, walking, and standing. Occasionally requires bending and stooping. Occasionally requires standing and walking for long periods of time. Ability to lift and stack items weighing up to 30 pounds over head, and lift and stack items weighing up to 65 pounds to chest height and carry them a distance of fifty feet. Occasional ability to lift items weighing up to 150 pounds to a height of ten inches. Occasional ability to climb ladders, stairs, and ramps and perform generally heavy labor in various weather conditions and temperatures. Work performed requires the use of hands to control or feel objects and will utilize repetitive movements when entering data. Requires the use of clear speech communicated to others and understanding the speech of another person. Requires the ability to see details of objects within close range.

**The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job.  Reasonable accommodation may be made available to individuals with disabilities to perform essential functions of this position.  These physical demands include, but are not necessarily limited to:  standing, sitting, walking, typing, hearing and talking for prolonged periods of time.

*** The above statements are intended to describe the general nature and level of work performed by people assigned to this job.  They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified and employees may be required to perform other duties as assigned.

The Suddath Companies is a multifaceted group of companies that specialize in worldwide corporate employee relocations, household moving, warehouse and logistics management and specialized transportation services.

The Suddath Companies provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.