A Day in Your Life at MKS:
As an Senior Process Engineer at MSD region service team, you will partner with Dongguan sales and technical service team to serve EL customers on technical matter and ensure customer operation smoothly. In this role, you will report to the account manager of DongGuan team.
You Will Make an Impact By:
• Provides technical support to field engineers, technicians and product support who are diagnosing and troubleshooting.
• Responds to situations where first-line product support has failed to isolate or fix problems in malfunctioning equipment or process.
• Involved in customer installation and training
• Provides support to customer/users where the product is highly technical or sophisticated in nature
• Daily process check list review to ensure all defined parameter well implemented
• Complete assign duty including consumption and inventory review and report to manager timely.
• Travel Requirements: Up to Account Manger of Travel is required.
Required Skills:
• Bachelor’s Degree OR 4 years of related experience
• 3+ years of related experience
Physical Demands & Working Conditions:
• Ability to remain in a stationary position for 25% of the time
• Must be able to communicate information and ideas so others will understand
• Must be able to exchange accurate information
• Operates in a professional office and/or laboratory/manufacturing environment
• Constantly operates a computer and other office productivity machinery
• Ability to observe documents and details at close range (within a few feet of the observer)
• Noise level in the work environment is usually average
Globally, our policy is to recruit individuals from wide and diverse backgrounds. However, certain positions require access to controlled goods and technologies subject to various export control regulations. Applicants for these positions may be limited (by, for example, their countries of citizenship, country of origin, or immigration status) where required by law or governmental contact, and/or employment made contingent upon the issuance of appropriate governmental licensing.
MKS Inc. and its affiliates and subsidiaries (“MKS”) is an affirmative action and equal opportunity employer: diverse candidates are encouraged to apply. We win as a team and are committed to recruiting and hiring qualified applicants regardless of race, color, national origin, sex (including pregnancy and pregnancy-related conditions), religion, age, ancestry, physical or mental disability or handicap, marital status, membership in the uniformed services, veteran status, sexual orientation, gender identity or expression, genetic information, or any other category protected by applicable law. Hiring decisions are based on merit, qualifications and business needs. We conduct background checks and drug screens, in accordance with applicable law and company policies. MKS is generally only hiring candidates who reside in states where we are registered to do business.
MKS is committed to working with and providing reasonable accommodations to qualified individuals with disabilities. If you need a reasonable accommodation during the application or interview process due to a disability, please contact us at: accommodationsatMKS@mksinst.com .
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