Assistant Restaurant Manager

Bring Exceptional Restaurant and Hospitality to Life at The Mather Tysons

At The Mather Tysons, great restaurant experiences are about more than what's on the menu. They're about the service, teamwork, atmosphere, and personal touches that make every experience memorable. As an award-winning luxury senior living community, The Mather Tysons offers a high-touch, service-driven environment with a Food & Beverage program recognized for excellence in wellness-focused dining. Guided by Mather's values of being Inclusive, Resilient, Bold, and Impactful, our team is committed to creating welcoming and exceptional experiences for residents and guests.

As our Assistant Restaurant Manager, you'll partner with the Restaurant Manager to support the daily operations of our restaurants and help lead a talented service team. You'll provide hands-on guidance, support team development, and help ensure consistent, high-quality service across restaurant operations. From training and supporting team members to addressing resident and guest concerns and helping resolve service challenges, you'll play an important role in creating seamless restaurant experiences.

This is a full-time, on-site position where you'll have the opportunity to lead by example, develop a strong service team, and contribute to a restaurant environment where exceptional hospitality, wellness-focused dining, and genuine connections come together. Weekend, weeknight, and holiday availability is required. 

ESSENTIAL FUNCTIONS

• Collaborates with Restaurant Manager in the timely selection, orientation, scheduling and on-going training and performance management of restaurant team members.
• Manages reservation system, assigns server sections at all meal periods that require reservations.
• Ensures the even flow of guests into the restaurant, to provide a positive resident and guest experience and a quality food product.
• Supervises the flow of service to ensure that residents, guests, family members, and staff receive quality dining service.
• Inspects workstations for completion of assigned side work.
• Responds to resident feedback addressing concerns in a timely, professional manner.
• Maintains timely and professional communication with the Restaurant Manager, Director of Restaurants and the Executive Chef and shares all food comments and suggestions with the Executive Chef.
• Works with restaurant management to help ensure budgetary compliance.
• Responsible, along with the other members of the restaurant supervisory team, to manage and maintain the equipment necessary to successfully operate the restaurants at or above Mather service standards.
• Coordinates and executes theme meals and/or functions and related billing processes and provides accurate and timely information to the Restaurant Manager so that billing for events/functions can occur and resident satisfaction is ensured.
• Establishes, operationalizes, engages team members in, and sustains a Quality Assurance Process Improvement process.

QUALIFICATIONS AND SKILLS

Required:

• High school diploma or equivalent
• Progressive experience in an upscale restaurant and/or Life Plan community
• Able to multi-task in a fast-paced environment and make independent decisions
• Proficient in Windows applications including Excel, Word and Outlook
• Knowledgeable in Point-of-Sale systems
• Knowledgeable in job related federal, state, and local regulations to ensure safe and clean dining environment
• Certification in food safety/sanitation and BASSET
• English language proficiency

Preferred:

• College degree in culinary or hospitality management
• Knowledgeable in Online ordering, Online Reservations