Assistant Scientist, QC Digital System Technical Support

Working with Us
Challenging. Meaningful. Life-changing. Those aren’t words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You’ll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams. Take your career farther than you thought possible.

Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more: careers.bms.com/working-with-us.

Position Summary

This position is a technical support role within the Lab Digital Sciences organization QC Digital System Technical Support pillar that is responsible for building and maintaining master data, following developed standards in direct support of Global Quality Control Operations that are responsible for testing to support new product introductions, site manufacturing plans, global stability programs, analytical method technical transfer and other non-routine testing.  As an Assistant Scientist, you will ensure compliance with established procedures, methods, specifications, sampling plans, and data reporting requirements that include, and may not be limited to, raw material, water, microbial, biologics drug substance and/or biologics drug product testing, while additionally providing ad hoc technical support to QC labs users to ensure operational and business needs are addressed to ensure timely completion of product release and stability testing to ensure supply of medicines to our patients.

Key Responsibilities

• Create and maintain master data in lab digital systems by following established standards and executing the appropriate change management process to support laboratory testing activities.

• Execute and document appropriate change control associated with the Enterprise system application, which requires knowledge of system interfaces and impact to each other. Consult with more experienced team members as needed to understand system interfaces.
• Collaborate with appropriate laboratory personnel to ensure laboratory needs and requirements are accurate in the lab system setup.
• Test changes/enhancements through dry runs and receive feedback from lab users, when required.

• Execute User Acceptance Testing (UAT) for system functionality changes.

• Contribute to implementing lab system improvements to enhance compliance and the efficiency of laboratory operations (i.e. testing queues, testing metrics monitoring, etc.).to support product release, new products, key performance indicators/lean lab metrics.

• Review user account requests for system access.

• Maintain up to date knowledge on functionality and apply knowledge to enhance site use of the system to ensure efficient operations. 
• Participate on teams in support of business process improvements/lean principles/operational excellence.
• Provide ad hoc support to users for issues/questions on the system.
• Author, revise, and/or review procedural documents, such as SOPs and WIs and contribute to the development of associated training content.
• Assist with integration and training of users and less experienced staff on use of the lab systems.
• Communicate technical issues and activity status updates to team members/direct management.

• Participate on relevant project teams and execute key deliverables as assigned.

Qualifications & Experience
 

• Minimum Bachelor’s degree in relevant scientific, computer, or engineering program with at least 1-3 years’ experience in the biopharmaceutical industry, or equivalent combination of education and experience. 
• Basic knowledge and understanding of analytical techniques preferred.
• Basic knowledge in at least one lab system (LIMS, LES, Empower, MODA, CIMS, etc.) or has knowledge of systems / databases/ programming.
• Basic knowledge of databases and/or Microsoft Office Applications (Access, Excel, Project, PowerPoint, SharePoint, Teams, Word) and/or other relevant software programs, preferred.
• Ability to interpret and apply cGMPs, regulatory requirements, and industry best practices. 
• Interpersonal, oral, and written communication skills are essential.  Must contribute to a team based, collaborative and positive environment, clarity of purpose and high commitment to business goals.  
• Demonstrated problem solving ability, attention to detail, and analytical thinking skills.   
• Ability to take initiative and prioritize objectives from multiple projects; adhere to scheduled timelines while maintaining flexibility, independently or as part of a team.
• Ability to receive and act on assignments that do have a clearly defined process.
• Ability to work independently or as part of a team.
• Must be flexible to adjust workload to adapt to changing business needs

Why you should apply

• You will help patients in their fight against serious diseases
• You will be part of a company that encourages excellence and innovation, respects diversity, develops leaders and values its employees.
• You’ll get a competitive salary and a great benefits package including an annual bonus, pension contribution, family medical allowance, 27 days of annual leave, life assurance and on-site gym

 Based on your function, department or individual position, you will have the opportunity to discuss with your Manager the option to work remotely up to 50% of the time, over a two-week period, with the flexibility to choose the days that align with your collaboration needs

#LI-Hybrid

If you come across a role that intrigues you but doesn’t perfectly line up with your resume, we encourage you to apply anyway. You could be one step away from work that will transform your life and career.

Uniquely Interesting Work, Life-changing Careers
With a single vision as inspiring as “Transforming patients’ lives through science™ ”, every BMS employee plays an integral role in work that goes far beyond ordinary. Each of us is empowered to apply our individual talents and unique perspectives in a supportive culture, promoting global participation in clinical trials, while our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues.

On-site Protocol

BMS has an occupancy structure that determines where an employee is required to conduct their work. This structure includes site-essential, site-by-design, field-based and remote-by-design jobs. The occupancy type that you are assigned is determined by the nature and responsibilities of your role:

Site-essential roles require 100% of shifts onsite at your assigned facility. Site-by-design roles may be eligible for a hybrid work model with at least 50% onsite at your assigned facility. For these roles, onsite presence is considered an essential job function and is critical to collaboration, innovation, productivity, and a positive Company culture. For field-based and remote-by-design roles the ability to physically travel to visit customers, patients or business partners and to attend meetings on behalf of BMS as directed is an essential job function.

Supporting People with Disabilities

BMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments and ongoing support in their roles. Applicants can request a reasonable workplace accommodation/adjustment prior to accepting a job offer. If you require reasonable accommodations/adjustments in completing this application, or in any part of the recruitment process, direct your inquiries to adastaffingsupport@bms.com. Visit careers.bms.com/eeo-accessibility to access our complete Equal Employment Opportunity statement.

Candidate Rights

BMS will consider for employment qualified applicants with arrest and conviction records, pursuant to applicable laws in your area.

If you live in or expect to work from Los Angeles County if hired for this position, please visit this page for important additional information: https://careers.bms.com/california-residents/

Data Protection

We will never request payments, financial information, or social security numbers during our application or recruitment process. Learn more about protecting yourself at https://careers.bms.com/fraud-protection.

Any data processed in connection with role applications will be treated in accordance with applicable data privacy policies and regulations.

If you believe that the job posting is missing information required by local law or incorrect in any way, please contact BMS at TAEnablement@bms.com. Please provide the Job Title and Requisition number so we can review. Communications related to your application should not be sent to this email and you will not receive a response. Inquiries related to the status of your application should be directed to Chat with Ripley.

R1603531 : Assistant Scientist, QC Digital System Technical Support