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Singapore, Singapore
Onsite
Who we are:
Johnson Controls, a global leader in thermal management, mission-critical building systems, energy efficiency, and decarbonization, helps customers use energy more productively, reduce carbon emissions, and operate with the precision and resilience required in rapidly expanding industries such as data centers, healthcare, pharmaceuticals, advanced manufacturing, and higher education.
For more than 140 years, Johnson Controls has delivered performance where it really matters. Backed by advanced technology, lifecycle services and an industry-leading field organization, we elevate customer performance, turn goals into real-world results and help move society forward.
What you will do:
As an assistant service engineer (Industrial Refrigeration), you will work carry out service, preventive maintenance, commissioning, overhaul, troubleshooting, installation, warranty repair, and other specialist activities on Johnson Controls and third-party industrial refrigeration systems
How you will do it:
Ensure service work is completed efficiently while minimizing repeat visits and warranty costs
Identify potential service, repair, upgrade, and modernization opportunities and communicate them to the relevant stakeholders.
Support and coordinate subcontractors working on behalf of Johnson Controls
Maintain service vehicle (if any) and any other tools and/or equipment assigned to you in good condition
Develop and maintain strong customer relationships to support customer retention and identify service opportunities.
Promote and maintain a strong safety culture across all work sites, including contractors and third-party personnel
Participate in an after-hours standby and emergency response roster as required
Perform all service activities in compliance with company safety policies, customer requirements, and local regulations
Conduct risk assessments and implement safe work practices before commencing work
Generate accurate and timely service reports, including findings, corrective actions, recommendations, and follow-up requirements
Utilize digital service management systems, mobile applications, and reporting tools to document service activities
Investigate equipment failures and support root-cause analysis to improve reliability and customer uptime
Support senior engineers in providing technical recommendations to customers regarding equipment reliability, performance, and maintenance requirements.
Willingness to travel to customer sites across Singapore and occasionally within the region when required
Perform other duties and responsibilities assigned by management consistent with the role
What we look for:
Basic understanding of refrigeration, HVAC, or mechanical systems
Basic knowledge of screw, centrifugal, and reciprocating compressors
Basic electrical and controls knowledge
ASHRAE standards (preferred)
Refrigerant handling and safe work practices (preferred)
Health, safety, and safe work practices
PC skills - MS Office (Excel, Word, PowerPoint), Email
Strong willingness to learn and develop technical skills
Problem-solving and analytical thinking
Good communication and interpersonal skills
Ability to work independently and within a team
Safety-conscious mindset
Positive attitude and customer-focused approach
What we offer:
Competitive salary
Paid vacation/holidays/sick time
Comprehensive benefits package
On the job/cross training opportunities
Encouraging and collaborative team environment
Dedication to safety through our Zero Harm policy
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