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Adelaide, South Australia, Australia
Onsite
Why join us?
We’re on a mission to empower people with disabilities to do what they once did or never thought possible. As the world-leader in assistive communication solutions, we empower our customers to express themselves, connect with the world, and live richer lives.
At Tobii Dynavox, you can grow your career within a dynamic, global company that has a clear, impactful purpose - with the flexibility to also do what truly matters to you outside of work. What’s more, you’ll be part of a work culture where collaboration is the norm and individuality is welcomed.
As a member of our team, you’ll have the power to make it happen. You’ll solve challenges, deliver solutions and develop new, efficient processes that make a direct impact on our customers’ lives.
About Link Assistive
Link Assistive is part of the Dynavox Group, a multinational organisation that seeks to give a voice to people living with disability. At Link Assistive, we're dedicated to fostering connection, facilitating learning, and enabling participation through tailored assistive technology solutions for communication (speech generating devices, eye tracking devices, communication apps and cloud-based software).
To learn more, visit Link Assistive.
About the Role
As a Trials & Loans Assistant, you will join our Operations team and prepare, maintain, and coordinate assistive technology equipment used by our users. You will work closely with the Loans Coordinator and wider team to ensure devices are ready, functional, and delivered on time to meet customer needs.
This is a hands-on, process-driven role where you will support the day-to-day operations of trials and loans, contributing to the smooth running of a fast-paced function and taking on additional tasks as needed to support team priorities.
Please Note: This is a full-time, onsite role in our Adelaide office, with a preferred immediate start, and a latest start date of July 15, 2026. Working hours are 9am–5pm, with some flexibility to start earlier if required. This role involves light physical tasks, including lifting equipment (up to 10kg).
In this Role You Will
Prepare loan equipment for use, including unboxing, inspecting, and setting up devices
Maintain display and assessment equipment to a high standard and ready for trial or dispatch by testing, cleaning, resetting, and updating devices.
Pack and coordinate outgoing shipments and manage returns of trial equipment
Follow up with customers regarding deliveries and provide basic troubleshooting support via phone and email.
Support the Loans Coordinator with administrative tasks and scheduling
Update and maintain records in CRM systems and internal loan registers
What We’re Looking For
We are looking for a reliable, detail-oriented, and hands-on team member with a genuine interest in helping improve the lives of people with diverse communication needs. This role is well suited to someone who is comfortable with structured, repeatable processes in high pace environment and enjoys delivering consistent, high-quality work with accuracy.
You will bring:
Experience in a similar role, such as equipment handling, logistics, warehouse operations, or technical support
Basic technical understanding and confidence working with electronic devices
Strong organisational skills with the ability to manage multiple tasks
Clear communication skills for both administrative and customer interactions
Familiarity CRM tools (e.g. Salesforce) and basic Excel are a plus
A proactive approach and willingness to support a fast-paced team
Culture & Benefits
You’ll be part of an international company with a collaborative and supportive culture and work alongside 28 colleagues across Australia and more than 1000 colleagues across the Dynavox Group. Meet our team of skilled professionals at Link Assistive.
Apply today!
We believe in empowering individuals - including our own employees - to reach their full potential. So, if you want to change lives while growing your own career, we’d love to hear from you.
Where we stand:
We believe diversity not only enriches our workplace culture, but also gives us a strategic advantage. Working with people from a variety of backgrounds and perspectives helps us all become better communicators, better problem solvers, and better human beings. Our differences make us stronger.
Tobii Dynavox values equality of opportunity, human dignity, and racial/ethnic and cultural diversity. Tobii Dynavox does not discriminate against individuals on the basis of race, color, sex, sexual orientation, gender identity, religion, disability, age, veteran status, ancestry, or national or ethnic origin.
Equal Opportunity Employer/AA Women/Minorities/Veterans/Disabled