We are seeking an enthusiastic and motivated Associate / Analyst to join our Modern Workplace Practice. This role is ideal for individuals with experience in Power Platform and/or SharePoint who are looking to develop their skills in Microsoft Copilot Studio and Generative AI technologies.
As an Associate / Analyst, you will work alongside experienced consultants, engineers and solution architects to design, build and support AI-powered business solutions. You will help create intelligent agents, automate processes, enhance knowledge management solutions and contribute to innovative client engagements that leverage Microsoft 365, Power Platform and Copilot technologies.
This role provides an excellent opportunity to build expertise in one of Microsoft's fastest-growing technology areas while contributing to real-world business transformation initiatives.
Key Responsibilities
Copilot Studio Development:
- Configure, build and maintain Copilot Studio agents and conversational experiences.
- Develop and optimise topics, prompts, actions and knowledge sources.
- Test, troubleshoot and improve agent performance and user experience.
- Support the integration of Copilot Studio with Microsoft 365, SharePoint and Power Platform solutions.
Power Platform Development:
- Develop and enhance Power Apps, Power Automate workflows and Dataverse solutions.
- Assist in delivering low-code business applications and automation solutions.
- Support integration between Microsoft platforms and business systems.
- SharePoint & Knowledge Management
- Configure and maintain SharePoint sites, libraries and content repositories.
- Assist in structuring content, metadata and information architecture to support AI-driven knowledge experiences.
- Ensure knowledge sources are maintained and optimised for retrieval and accuracy.
Client & Project Support:
- Participate in requirements gathering workshops and discovery activities.
- Assist in documenting business requirements, user stories and solution designs.
- Support testing, deployment and hypercare activities during project delivery.
- Collaborate with multidisciplinary teams to deliver innovative business solutions.
Learning & Innovation:
- Continuously develop skills in Copilot Studio, Power Platform and Generative AI technologies.
- Contribute reusable assets, accelerators and best practices.
- Participate in internal communities of practice, training programmes and knowledge-sharing initiatives.
Requirements
Essential
- Experience with Power Platform, including Power Apps and/or Power Automate.
- Experience using or administering SharePoint Online.
- Understanding of Microsoft 365 services and collaboration platforms.
- Strong analytical, problem-solving and communication skills.
- Ability to work effectively in a collaborative team environment.
- Passion for learning emerging technologies and AI solutions.
Desirable
- Exposure to Copilot Studio, chatbots or conversational AI technologies.
- Experience with Dataverse and Microsoft APIs/connectors.
- Understanding of Generative AI concepts and prompt engineering.
- Experience delivering client-facing technology solutions.
- Microsoft certifications in Power Platform, Microsoft 365 or related technologies.
What We Offer:
- Opportunity to build hands-on experience with Microsoft Copilot Studio and AI technologies.
- Structured career development and learning pathways in Copilot Studio and Generative AI.
- Access to industry-leading training, certifications and mentoring programmes.
- Exposure to innovative client projects across multiple industries.
- Collaboration with experienced consultants, architects and AI specialists.
- A supportive and inclusive culture that encourages learning, innovation and professional growth.
- Clear progression opportunities from Associate Analyst through to Consultant and Solution Architect roles.
- Flexible and modern ways of working with access to the latest Microsoft technologies.
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The ideal candidate is a curious and proactive technology professional who enjoys solving business problems and learning new skills. You already have experience working with Power Platform and/or M365/SharePoint and are excited about expanding into the world of Generative AI and Copilot technologies.
You will:
- Have a genuine passion for technology, automation and AI.
- Be eager to learn and develop new technical skills.
- Enjoy collaborating with colleagues and clients to solve problems.
- Be comfortable working in a fast-paced and evolving technology landscape.
- Possess strong attention to detail and a commitment to delivering quality outcomes.
- Take ownership of tasks while actively seeking opportunities to grow and contribute.
- This role is an excellent entry point for individuals looking to build a career in Microsoft AI, Copilot Studio and Modern Workplace solutions.
Experience Required: 3-9 months
Education: Bachelor's degree or equivalent experience preferred
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