Associate Analyst Identity & Access Management, IAM

JOB SUMMARY

Responsible for assisting with the administration and governance of user and machine access across the organization, typically focused on a specific area such as user access recertification, management of access to the electronic medical record (EMR) or user authentication configuration. This role supports enterprise-level processes that control user access, account provisioning and de-provisioning, enforcement of access control policies, and coordination of access recertification efforts.  Contributes to effective user management by addressing a high-volume of access-related security issues while ensuring practices align with security requirements and company policies.

ESSENTIAL FUNCTIONS

• Fulfill access requests to key applications and other entitlements including the Electronic Medical Record (EMR) system, ensuring appropriate permissions and compliance with security policies and training requirements.
• Monitor access controls and respond to access-related security incidents, performing initial analysis and basic troubleshooting.
• Assist in the implementation and optimization of access management workflows to ensure efficiency, compliance, and positive user experience.
• Apply established access control policies, standards, and best practices, including zero trust and least privilege models.
• Perform access recertification processes, including execution and follow-up to ensure ongoing compliance.
• Collaborate with team members to share information, interpret requirements, and resolve issues related to identity and access management.
• Update and follow documentation of IAM processes, promoting best practices and consistency.
• Participate in training and learning opportunities to develop skills and stay current with IAM best practices.

ADDITIONAL RESPONSIBILITIES

• ORGANIZATIONAL IMPACT: Works to achieve operational objectives within job area which has some impact on the overall achievement of results for the job area. May participate in technical work within smaller projects/products or task-related activities, particularly in the delivery of analysis.
• INNOVATION & COMPLEXITY: Responsible for making changes under the direction of senior team members and leadership. Demonstrates ability to think innovatively in their work product and solutions. Identifies, defines and addresses problems that are not immediately evident but typically not complex. Problems are typically within the immediate job area. Problems are typically solved through drawing from prior experiences or standard procedures and basic analysis.
• COMMUNICATION & INFLUENCE: Communicates with contacts typically within immediate job area on matters that involve obtaining or providing information requiring some explanation or interpretation in order to reach agreement.

QUALIFICATIONS

Education - Required

• Bachelor’s Degree in science, technology, engineering, and math discipline

Experience - Required

• Less than 1 year related work experience.

Knowledge, Skills and Abilities - Required

• Analytical and problem-solving skills.
• Excellent communication and documentation skills.
• Integrity and confidentiality in handling sensitive data.
• Time management and organizational skills.

VALUES AND HABITS

Put People First​

• Put People First: Create a safe environment where all colleagues feel supported and motivated to be their best at work.
• Build relationships: Build belonging, empathy, and collaboration.
• Engage with grace: Assume positive intent and share your perspective thoughtfully.
• Create moments: Affirm and acknowledge the contributions and efforts of others. ​

Do What's Right​

• Do What’s Right: Focus on how we work most effectively to get the best results.
• Prioritize What Matters: Clarify what’s most critical and why.​
• Align on Expectations: Translate priorities into agreed upon accountabilities and outcomes.
• Act with integrity: Behave ethically and honestly in all interactions and business practices.

Pursue Excellence​

• Pursue Excellence: Focus on learning and growth. ​
• Look and Listen: Explore new ways of working and stay curious by learning from others.
• Innovate with Intent: Try new ideas that support organizational priorities.
• Value Lessons Learned: Acknowledge progress and insights that come from striving to improve.