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Risch-Rotkreuz, Zug, Schweiz/Suisse/Svizzera/Svizra
Onsite
At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections, where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters.
Please note that we already have a pre-identified candidate for this position.
Global Customer Support (GCS) is the global organization responsible for best-in-class service excellence in the Diagnostics Division. GCS supports the regional and local service organizations of Roche Diagnostics by providing training, knowledge, spare parts, and digital tools to meet their needs for successful enablement of customer operations. We are the voice, and the bridge between the service teams and the Global Business teams, ensuring customer satisfaction is at the center of product designs and updates.
Within GCS, the Digital Service Solutions (DSS) chapter is managing a state-of-the-art service and data management IT portfolio. We drive innovation by bringing together and developing highly skilled business experts, with the ability to translate complex business needs into efficient digital solutions, and run agile teams for delivery and support. To do what really matters, we co-create with customers, both internally and externally.
For our customer-facing portfolio in digital service solutions, DSS is looking for a senior professional (m/f/d) with passion for service business and sound background in the design of advanced information systems. In this role you will orchestrate digital business transformation and oversee critical deliverables; such as business capability model and product backlog. A Senior Business Product Owner will take a leading role in bringing the vision of their respective product in the portfolio to life while finding synergies and optimizations within the entire ecosystem.
As the Senior Business Product Owner you will be expected to demonstrate Roche Operating Principles:
This role requires up to 30% of international travel.
A healthier future drives us to innovate. Together, more than 100’000 employees across the globe are dedicated to advance science, ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products. We empower each other to explore new possibilities, foster creativity, and keep our ambitions high, so we can deliver life-changing healthcare solutions that make a global impact.
Let’s build a healthier future, together.
Roche is an Equal Opportunity Employer.
