At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare.
With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work.
At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey.
**Travel to Office expectations**
For Remote Roles: If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings.
For Hybrid Roles: If this role is Hybrid, there will be an expectation to reside within commutable distance to the office/location specified in the job listing. This will include, but not limited to, weekly/bi-weekly/monthly events in the office with your specific team. This is a requirement for this role.
Position Location:
Hybrid, Mississauga, ON (preferred) or Remote, Canada
Position Summary:
We are looking for an Associate Data Scientist to join our Corporate Data Office department. The position title will depend on qualifications and experience and may be a Data Analyst, Associate Data Scientist, or Data Scientist. The position is primarily aimed at population health reporting for our Convener clients, which typically include state agencies, hospital associations, and data exchange entities. The Associate Data Scientist will be responsible for using real-time and historical healthcare data to report on metrics and trends in a variety of areas such as acute care utilization, conditions and diagnoses, facility onboarding, data quality, platform user metrics and engagement, platform notifications, and related functionality. The Data Scientist will prepare, analyze, and review healthcare data; visualize data, interpret results, and provide recommendations; and manage relationships with our internal and external partners.
In addition, the Data Scientist may also extract data, conduct analyses, visualize data, and present findings and recommendations to other external customers or internal departments such as Product, Professional Services, Customer Success, Sales, Marketing, or other areas.
Key Responsibilities:
- Extract data to build metrics or create/update Tableau dashboards to track success toward company, department, and customer KPIs
- Share insights with customers regarding drivers of success or areas of opportunity
- Research new ideas to help prioritize areas of focus
- Consult with internal and external customers to develop new dashboards, metrics, KPIs, outcomes evaluation, or ROI
- Respond to ad hoc analytic requests from internal and external customers
- Understand and use the data warehouse and relational databases
- Ensure accurate quality of deliverables by participating in peer review
Who you'll work with:
- The Associate Data Scientist will work closely with other members of our Data Science department as well as many teams throughout the organization such as Market Directors, Solutions Design, Customer Success, Sales, Marketing, Product, Professional Services, and more.
Required Skills & Experience:
- Bachelor’s degree (or equivalent experience) in data science, analytics, mathematics, statistics, public health, economics, social science, or actuarial science. Master’s degree preferred.
- 2-7 years of experience related to analytics work or equivalent combination of education and experience
- Previous healthcare related industry experience a plus
- Experience with data manipulation tools such as Python; data visualization tools such as Tableau; and data extraction via querying languages (SQL)
- Knowledge of all Microsoft Office applications, including Word, Excel, and PowerPoint
- Ability to meet deadlines, work with tight schedules, and manage multiple priorities under minimum supervision
- Excellent verbal and written communication skills
- Strong analysis skills
- Strong attention to detail
- Experience with cleaning, aggregating, and pre-processing data from varied sources. Experience creating complex SQL queries for standard as well as ad hoc data mining purposes.
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PointClickCare Benefits & Perks:
Benefits starting from Day 1!
Retirement Plan Matching
Flexible Paid Time Off
Wellness Support Programs and Resources
Parental & Caregiver Leaves
Fertility & Adoption Support
Continuous Development Support Program
Employee Assistance Program
Allyship and Inclusion Communities
Employee Recognition … and more!
It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact recruitment@pointclickcare.com should you require any accommodations. As part of our commitment to a streamlined and equitable hiring experience, PointClickCare uses AI tools to assist with candidate screening and assessment.
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recruitment@pointclickcare.com
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