Associate Director, Compliance Training

Accountabilities

• Lead the US commercial compliance training program, including annual training plans, curriculum roadmaps, and training calendars aligned with compliance risk assessments and priorities.

• Design and develop engaging, role-specific learning materials, including eLearning, instructor-led sessions, microlearning, case studies, job aids, certifications, and interactive scenarios.

• Create training on healthcare compliance topics such as healthcare professional interactions, promotional communications, off-label discussions, speaker programs, meals and engagements, grants and sponsorships, patient support programs, anti-kickback requirements, transparency reporting, privacy, and patient advocacy relationships.

• Apply adult learning principles and instructional design methodologies to deliver effective training for field sales, Market Access, Medical Affairs, Marketing, and home-office teams.

• Lead compliance onboarding for new commercial employees and deliver launch-readiness training for new products, indications, and field force expansions.

• Facilitate training at national and regional sales meetings, POA meetings, and cross-functional forums, while providing train-the-trainer support to commercial learning partners.

• Translate changes in laws, regulations, internal policies, standard operating procedures, enforcement trends, and industry guidance into timely training and communications.

• Manage compliance training content and administration within a learning management system (LMS), including audience mapping, curriculum assignments, deadlines, escalations, completion tracking, reporting, and system enhancements in partnership with Learning & Development and HRIS.

• Establish and monitor training KPIs, including completion rates, assessment results, knowledge checks, and effectiveness measures; report outcomes to Compliance leadership and the Compliance Committee while maintaining audit-ready documentation.

• Collaborate with cross-functional stakeholders to align training with business needs and incorporate monitoring, audit, and investigation insights into targeted remediation efforts.

• Manage external training vendors and instructional design agencies, including project scopes, statements of work, budgets, timelines, quality reviews, and legal, regulatory, and compliance approvals.

• Develop awareness campaigns and communications, such as newsletters, Compliance Week initiatives, FAQs, and quick-reference guides, that reinforce ethical decision-making and a speak-up culture.

• Continuously assess program effectiveness, benchmark industry best practices, explore emerging learning technologies, and adapt responsibilities as organizational needs and regulatory expectations evolve.

Requirements:

• Bachelor’s degree required.

• At least 8 years of progressive experience in the pharmaceutical or biotechnology industry, including a minimum of 5 years in healthcare compliance, compliance training, or commercial training with a significant compliance component.

• Demonstrated experience building and managing compliance training programs for US commercial operations, including field sales and product launch environments.

• Strong working knowledge of US healthcare laws and industry standards, including the Federal Food, Drug, and Cosmetic Act (FDCA), FDA promotional regulations, the federal Anti-Kickback Statute, False Claims Act, Office of Inspector General (OIG) compliance guidance, PhRMA Code on Interactions with Health Care Professionals, and Sunshine Act/Open Payments requirements.

• Expertise in instructional design and adult learning principles, with experience using eLearning authoring tools such as Articulate Storyline, Articulate Rise, or Adobe Captivate.

• Hands-on experience administering training content and generating reports through an LMS.

• Excellent presentation and facilitation skills, with the ability to engage audiences ranging from field representatives to senior leadership.

• Strong written communication skills and the ability to turn complex legal and regulatory concepts into clear, actionable guidance.

• Proven ability to lead through influence, manage multiple projects under tight deadlines, and collaborate effectively across functions without direct authority.

• High integrity, sound judgment, discretion, adaptability, and the ability to handle sensitive information.

• Willingness and ability to travel domestically approximately 10–15% of the time.

Preferred qualifications:

• An advanced degree, such as an MBA or M.Ed., or a relevant professional certification, such as CCEP, CHC, CPTD, or an instructional design certification.

• Experience supporting oncology or specialty pharmaceutical product launches.

• Experience working in an organization operating under a Corporate Integrity Agreement (CIA), or using processes informed by one.

• Familiarity with LMS platforms such as Workday Learning, Cornerstone, or SuccessFactors.

• Experience with learning analytics and methods for measuring training effectiveness.

• Working knowledge of state marketing and transparency laws, state price transparency requirements, HIPAA, and compliance requirements for patient support programs.

• Experience developing video-based, gamified, or scenario-driven interactive learning experiences.

Benefits:

• Base salary range of $177,000–$221,000 USD for candidates working onsite at the Redwood City, California headquarters; compensation may be adjusted according to the candidate’s location and local market.

• Competitive cash compensation and robust equity awards as part of the overall rewards package.

• Comprehensive benefits, with specific coverage details not provided in the source description.

• Opportunities for learning, professional development, and career growth.

• Equal opportunity employment and a commitment to fair employment practices.