Associate Director, HR Operations

Accountabilities:

Human Resources Operations: Oversee employee lifecycle processes, including onboarding, employee records, HR information systems (HRIS), benefits administration, payroll coordination, leave management, and employee support. Ensure HR processes remain accurate, consistent, and aligned with organizational policies.
Employee and Leadership Support: Advise employees and managers on HR policies, performance review cycles, job descriptions, and people-related initiatives. Help resolve employee questions, provide practical guidance, and escalate sensitive HR or legal matters when appropriate.
Financial and Budget Management: Coordinate budgeting, forecasting, expense tracking, financial reporting, and budget documentation. Collaborate with accounting and finance partners to maintain accurate financial records and support effective resource allocation.
Internal Communications: Develop and coordinate employee communications, organizational updates, meeting materials, reminders, and leadership communications. Ensure information is clear, timely, and consistent across the organization.
Systems, Records, and Process Improvement: Maintain reliable records, operational trackers, procedures, and administrative systems. Identify opportunities to improve workflows, strengthen documentation, and increase operational efficiency while safeguarding confidential information.
Cross-Functional Collaboration: Work closely with HR, payroll, legal, accounting, Operations, and Communications teams to resolve issues, coordinate priorities, and ensure smooth execution of organizational initiatives.
Operational Planning and Execution: Partner with the Head of Operations to translate organizational goals into effective processes, support strategic priorities, and provide the information and coordination needed for sound decision-making.
Confidentiality and Compliance: Handle sensitive employee, financial, and organizational information with discretion. Apply policies consistently, maintain appropriate documentation, and identify and escalate compliance or operational risks.
Additional Responsibilities: Participate in meetings, travel, and occasional evening or weekend activities as needed to support organizational operations and patient-focused initiatives.
Requirements:
Professional Experience: At least five years of experience in People Operations, Human Resources, business operations, finance operations, communications, or a related field.
HR Operations Expertise: Demonstrated experience managing employee lifecycle processes, HR information systems, benefits, payroll, leave administration, performance cycles, employee support, and HR policies.
Financial and Administrative Skills: Experience with budgeting, forecasting, expense management, financial reporting, accounting coordination, and budget tracking. Ability to maintain accurate financial documentation and support operational planning.
Communication Skills: Excellent written and verbal communication skills, with the ability to prepare clear employee updates, leadership communications, meeting materials, and organization-wide announcements.
Technical Proficiency: Familiarity with HRIS, payroll, accounting, project management, communications, and collaboration platforms. Ability to use digital tools and systems to streamline workflows and maintain accurate records.
Organization and Project Management: Strong organizational, analytical, financial, and prioritization skills, with the ability to manage multiple projects, deadlines, and competing demands in a fast-paced environment.
Policy Administration and Judgment: Ability to interpret and administer organizational policies consistently, exercise discretion with confidential information, and recognize when HR, legal, or financial issues require escalation.
Collaboration and Adaptability: A proactive, detail-oriented, solutions-focused approach, with the ability to work independently and collaboratively across departments while adapting to changing organizational priorities.
Education: A bachelor's degree is preferred; equivalent professional experience may be considered.
Remote Work and Availability: Ability to work effectively in a fully remote environment, participate in virtual meetings, and accommodate occasional travel and evening or weekend commitments when required.
Benefits:
Competitive Compensation: Annual salary ranging from $70,000 to $75,000, depending on experience and qualifications.
Fully Remote Work: The flexibility to work remotely from within the United States.
Comprehensive Healthcare: Medical, dental, and vision insurance.
Retirement Savings: Access to a 401(k) retirement plan with employer matching.
Financial Protection: Life insurance and disability insurance.
Flexible Spending Options: Health Savings Account (HSA) and Flexible Spending Account (FSA) options.
Paid Time Off: Paid leave to support rest, personal commitments, and work-life balance.
Flexible Scheduling: Flexible work arrangements that support individual well-being and organizational needs.
Professional Growth: Opportunities to develop operational, HR, financial, and leadership capabilities in a growing organization.
Collaborative Culture: A supportive environment where employees are encouraged to contribute ideas, participate in planning, and help improve organizational processes.
Meaningful Impact: The opportunity to support research and initiatives focused on advancing treatments and improving the lives of individuals and families affected by rare kidney diseases.