Associate Director Learning Experience & Platforms

Accountabilities

Learning Technology Strategy and Governance: Define and lead the enterprise learning technology strategy, establishing standards and governance practices that deliver a consistent, accessible, user-friendly, and scalable learning experience across the organization.
Learning Management System Leadership: Oversee the strategy, administration, performance, and continuous improvement of the LMS and associated learning platforms. Ensure that the technology ecosystem meets learner needs, supports business objectives, and remains reliable and effective.
Platform Transformation and Implementation: Lead or support major learning technology initiatives, including platform evaluation, vendor selection, implementation, migration, integration, and optimization. Coordinate project activities to ensure solutions are delivered efficiently and aligned with organizational priorities.
Technology Evaluation and Investment Decisions: Lead build-versus-buy and partnership decisions for learning technologies. Assess platforms and tools based on functionality, integration capabilities, user experience, adoption, cost, scalability, and strategic fit.
Learning Experience Optimization: Establish and maintain standards that simplify learning delivery, improve accessibility, and create seamless experiences across digital learning environments. Identify opportunities to reduce complexity and make learning resources easier to access and use.
Emerging Technology and Innovation: Monitor developments in artificial intelligence, automation, personalization, skills technologies, and learning analytics. Evaluate and implement opportunities to enhance learner engagement, streamline operations, and increase the value of learning technology investments.
Cross-Functional Collaboration: Partner with Learning, Technology, Procurement, business stakeholders, vendors, and implementation partners to gather requirements, define technical solutions, manage dependencies, and deliver successful learning technology initiatives.
Platform Performance and Continuous Improvement: Monitor the effectiveness and utilization of learning platforms, identify improvement opportunities, and guide initiatives that strengthen platform performance, adoption, and return on investment.
People Leadership and Strategic Decision-Making: Provide leadership and direction for learning experience and technology initiatives, support effective collaboration across teams, and make informed decisions that balance immediate operational requirements with long-term modernization goals.
Requirements
Education: Bachelor's degree required.
Relevant Professional Experience: At least 6 years of experience in learning technology, learning experience, HR technology, digital platforms, or a related discipline.
Management Experience: At least 2 years of experience managing people, teams, or relevant operational functions.
Enterprise LMS Implementation: Demonstrated experience leading or playing a significant role in an enterprise Learning Management System implementation, migration, or major platform transformation.
Learning Platform Expertise: Experience with Cornerstone, Docebo, or comparable enterprise learning management platforms, including an understanding of their capabilities, integrations, administration, and optimization.
Enterprise Technology Management: Experience managing enterprise technology platforms or complex digital ecosystems, with the ability to balance operational stability, governance, usability, and scalability.
Technology Project Leadership: Proven ability to lead complex technology initiatives involving multiple stakeholders, vendors, implementation partners, and cross-functional teams.
Strategic Thinking and Problem-Solving: Strong strategic planning, analytical thinking, problem-solving, and decision-making skills, with the ability to translate business needs into practical technology solutions.
Stakeholder Management: Excellent collaboration and communication skills, including the ability to align diverse stakeholders, manage competing priorities, and communicate technical considerations to both technical and nontechnical audiences.
Emerging Learning Technologies — Preferred: Experience with artificial intelligence, automation, skills technologies, personalization, or learning analytics, particularly where these technologies improve learning effectiveness and operational efficiency.
Complex Organizational Environments — Preferred: Experience working within a large, complex, matrixed organization, with an understanding of enterprise governance, cross-functional dependencies, and change management.
Remote Work Readiness: Ability to work effectively from a dedicated home workspace that protects confidential and sensitive information, including health information where applicable. A reliable internet connection with minimum speeds of 25 Mbps download and 10 Mbps upload is required.
Travel Flexibility: Willingness to travel occasionally to company facilities in Louisville, Kentucky, for meetings, training, or other business needs.
Benefits
Competitive Annual Salary: Estimated base salary of $115,200–$158,400, depending on geographic location, relevant experience, education, skills, and other job-related qualifications.
Performance-Based Bonus: Eligibility for a bonus incentive plan based on individual and/or organizational performance.
Remote Work Flexibility: Nationwide remote work, with occasional travel to company facilities when required.
Medical Coverage: Medical insurance options designed to support your health and well-being.
Dental and Vision Insurance: Coverage to help manage routine and specialized healthcare needs.
Retirement Savings: Access to a 401(k) retirement savings plan.
Paid Time Off: Paid leave to support rest, personal needs, and work-life balance.
Company and Personal Holidays: Time off for designated company holidays and personal holidays.
Paid Parental and Caregiver Leave: Leave programs to support employees and their families during important life events.
Disability Coverage: Short-term and long-term disability benefits.
Life Insurance: Financial protection through life insurance benefits.
Professional Growth: Opportunities to lead enterprise technology transformations, develop strategic leadership capabilities, and explore innovative learning technologies.
Innovation and Impact: The opportunity to shape enterprise learning experiences, improve digital learning infrastructure, and contribute to a culture of continuous development and organizational improvement.