Associate Director, Paid Social

Real Chemistry is looking for an Associate Director, Paid Social to join our growing Biddable Media team! 

The Associate Director, Paid Social is a strategic and operational leader responsible for guiding channel strategy, campaign execution, team development, and client success across a portfolio of healthcare and pharmaceutical accounts. Serving as a trusted strategic partner and escalation point, this individual oversees Managers, Senior Managers, Supervisors and junior team members while driving innovation, campaign excellence, account evolution and performance growth. The Associate Director brings platform expertise, strong client leadership skills, and a passion for advancing paid social capabilities through new technologies, audience strategies, data-driven insights and test-and-learn initiatives. 

This is a hybrid role, based in any of our US offices—including Boston, Chicago, Carmel, or Lambertville—or remotely within the US, depending on team and business needs.

What you’ll do:  

• Lead paid social strategy and tactical planning across multiple client accounts, translating business objectives into sophisticated audience-led activation plans. 
• Elevate channel recommendations into integrated, omnichannel approaches that drive measurable business outcomes. 
• Oversee campaign execution, optimization, reporting and financial stewardship across a portfolio of campaigns and accounts. 
• Develop and implement strategic test-and-learn frameworks that drive account innovation and continuous performance improvement. 
• Serve as the primary escalation point for campaign performance concerns, operational challenges, client requests and project roadblocks. 
• Build frameworks that help teams translate campaign performance data into compelling business insights and ROI narratives. 
• Identify, evaluate and introduce emerging platforms, technologies, audience solutions, measurement capabilities and vendor partnerships. 
• Partner closely with Integrated Media, Analytics, Strategy, Ad Operations, Creative and Client Experience teams to deliver connected media solutions. 
• Lead strategic client conversations, presentations and recommendations while building trusted relationships across client organizations. 
• Oversee monthly billing, financial tracking and budget actualization to ensure accuracy and accountability. 
• Ensure flawless campaign launches through strong operational processes, quality assurance standards and team oversight. 
• Mentor, coach and develop Managers, Supervisors, Senior Associates and Associates while helping to build future leaders within the Paid Social practice. 
• Support hiring, onboarding, training and performance management initiatives across the team. 
• Contribute to thought leadership, process improvement and the continued evolution of Real Chemistry Media's paid social capabilities. 

This position is a perfect fit for you if:  

• ​Our Company values – Best Together, Impact-Obsessed, Excellence Expected, Evolve Always and Accountability with an “I” – really speak to you.  
• You are adaptable, resilient, and OK with adjusting your scope, responsibilities, and focus as we grow. When things change, so do we. We’re always evolving.  
• You are proactive, driven, and resourceful with strong prioritization skills and a desire to dive into the data.  
• You are highly organized self-starter, able to work independently and under tight deadlines.  

What you should have:   

• 5+ years of professional experience working in digital media as a campaign manager – while owning buying platform management, campaign management, optimization & digital media operations 
• 3+ years of hands-on platform experience – Programmatic, Paid Search and/or Paid Social 
• Successful track record of taking on increasing levels of responsibility 
• Ability to multi-task and prioritize accordingly in a dynamic, fast-paced work environment 
• Experience with leading day-to-day meetings, statuses, calls 
• Experience in platform strategy and tactical recommendations 
• Experience with client communication & deliverables 
• Experience in healthcare industry (preferred buy not required) 
• Ability to identify, troubleshoot and effectively resolve issues 
• Excellent oral and written communication skills 
• Excellent analytical and critical thinking skills 
• Excellent mathematical skills 
• Excellent project management & time management skills 
• Thorough attention to detail 
• Proficiency in Microsoft Excel, PowerPoint & Word 

Pay Range: $90,000.00-$115,000.00

This is the pay range the Company believes it will pay for this position at the time of this posting.  Consistent with applicable law, compensation will be determined based on job-related, non-discriminatory factors including but not limited to work experience, skills, certifications, and geographical location. The Company reserves the right to modify this pay range at any time.